Title: WP-Uptimize
Last modified: June 8, 2023

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# WP-Uptimize

 *  Resolved [meisellen](https://wordpress.org/support/users/meisellen/)
 * (@meisellen)
 * [3 years ago](https://wordpress.org/support/topic/wp-uptimize/)
 * My wibsite no longer opens on my mobile, but it still does on the pc. After a
   check, it was due to the WP-Optimize plugin. when I deactivate the plug-in, the
   site opens again on mobile
   I have not made any changes it suddenly stopped workingAnyone
   have an idea what went wrong or know a solution?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwp-uptimize%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [3 years ago](https://wordpress.org/support/topic/wp-uptimize/#post-16804340)
 * Hi,
 * Can you provide more information please? May we know the exact error message 
   you are getting? When does the error occur?
 * Thanks,
   Bryle
 *  Thread Starter [meisellen](https://wordpress.org/support/users/meisellen/)
 * (@meisellen)
 * [3 years ago](https://wordpress.org/support/topic/wp-uptimize/#post-16804865)
 * Thank you for your reply
 * The error translated from Dutch on a Iphone:
 * Safari cannot open the page
 * Error: Unable to decrypt raw data
 * I saw this Yesterday but I’m not sure if it started then because I don’t check
   the site every day on my phone
 *  Thread Starter [meisellen](https://wordpress.org/support/users/meisellen/)
 * (@meisellen)
 * [3 years ago](https://wordpress.org/support/topic/wp-uptimize/#post-16804891)
 * I try to edit the first message but I can’t
 * The website I’m talking about is [https://www.toolstechnics.nl](http://www.toolstechnics.nl)
    -  This reply was modified 3 years ago by [meisellen](https://wordpress.org/support/users/meisellen/).
 *  Plugin Support [vupdraft](https://wordpress.org/support/users/vupdraft/)
 * (@vupdraft)
 * [3 years ago](https://wordpress.org/support/topic/wp-uptimize/#post-16805032)
 * The message is caused by Safari’s incompatibility with the gzip compression sent
   by the web server in response. If you still have the problem after deactivating
   the cache plugin you are using, it could also be related to cookies that Safari
   processed incorrectly in this context.
 * You will either need to disable gzip compression or use a different browser on
   your mobile, for example chrome..
 *  Thread Starter [meisellen](https://wordpress.org/support/users/meisellen/)
 * (@meisellen)
 * [3 years ago](https://wordpress.org/support/topic/wp-uptimize/#post-16805947)
 * Thanks for your answer
 * There is no more problem after deactivating the plugin but it worked fine before
 * I tried Chrome but that didn’t work either
   It doesn’t work on my husband’s mobile
   either he has a Samsung
 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [3 years ago](https://wordpress.org/support/topic/wp-uptimize/#post-16807026)
 * Hi,
 * Sorry, can you post a new thread on WP-Optimize support channel here – [https://wordpress.org/support/plugin/wp-optimize/](https://wordpress.org/support/plugin/wp-optimize/)
 * Thanks,
   Bryle

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘WP-Uptimize’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq)
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 * 6 replies
 * 3 participants
 * Last reply from: [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/wp-uptimize/#post-16807026)
 * Status: resolved