• Version information:
    WordPress 6.3.1
    Theme GeneratePress 3.3.1
    Use the default official article editor

    Hello everyone
    I found a bug when using the latest version of the footnote feature.
    The steps that cause this error to occur are:

    1. Create a footnote in the article editor and update the article.
    2. Return to the article editor to delete the footnote and update the article.
    3. Recreate a new footnote and update the article.
    4. Finally, new articles will have old footnotes instead of newly created footnotes.

    As you can see in the attached picture, the upper half is the new footnote (the article editor screen), and the lower half is the old footnote (the actual web page screen).

    How to solve this situation?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator threadi

    (@threadi)

    I can reproduce the problem in my case and would recommend the following:

    First install the Gutenberg plugin and test whether it continues to happen. If not, then this has already been solved in the current development status of Gutenberg and will certainly be included in the next WordPress update. If it still happens with the plugin, please report the problem to the Gutenberg team here: https://github.com/WordPress/gutenberg/issues/new/choose

    Moderator jordesign

    (@jordesign)

    Hi @daydreamaster – in addition to the testing recommended above –

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install and activate “Health Check”: https://ww.wp.xz.cn/plugins/health-check/
    It will add some additional features under the menu item under Tools > Site Health.
    On its troubleshooting tab, you can Enable Troubleshooting Mode. This will disable all plugins, switch to a standard WordPress theme (if available), allow you to turn your plugins on and off and switch between themes, <strong>without affecting normal visitors to your site</strong>. This allows you to test for various compatibility issues.

    There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at https://make.ww.wp.xz.cn/support/handbook/appendix/troubleshooting-using-the-health-check/

Viewing 2 replies - 1 through 2 (of 2 total)

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