Title: wp_remote_post() failed Last modified: December 1, 2021 --- # wp_remote_post() failed * Resolved [em40](https://wordpress.org/support/users/em40/) * (@em40) * [4 years, 6 months ago](https://wordpress.org/support/topic/wp_remote_post-failed-3/) * The checkout page will spin and spin, but only sometimes. Is this a woocommerce problem when I see that there is this failure in the woocommerce status page? “ Multibyte String: Remote Post: ? wp_remote_post() failed. Contact your hosting provider. 500” Is this error related to the spinning issue? Viewing 7 replies - 1 through 7 (of 7 total) * [Margaret S. woo-hc](https://wordpress.org/support/users/margaretwporg/) * (@margaretwporg) * [4 years, 6 months ago](https://wordpress.org/support/topic/wp_remote_post-failed-3/#post-15124771) * Hi [@em40](https://wordpress.org/support/users/em40/) * The reason behind endless loading/spinner on the checkout page may vary from site to site. * You can check the troubleshooting guidelines in [this support document](https://woocommerce.com/document/endless-loadingspinner-on-the-checkout-page/). * In order for us to take a closer look into your setup, could you please share a copy of your site’s System Status? * You can find it via **WooCommerce > Status**. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response. * Thread Starter [em40](https://wordpress.org/support/users/em40/) * (@em40) * [4 years, 6 months ago](https://wordpress.org/support/topic/wp_remote_post-failed-3/#post-15134142) * This is the system status when this error occurred: ======= * ``` ### WordPress Environment ### WordPress address (URL): https://twistedstemflowers.com Site address (URL): https://twistedstemflowers.com WC Version: 5.9.0 REST API Version: ? 5.9.0 WC Blocks Version: ? 6.1.0 Action Scheduler Version: ? 3.3.0 WC Admin Version: ? 2.8.0 Log Directory Writable: WP Version: 5.8.2 WP Multisite: WP Memory Limit: 1 GB WP Debug Mode: WP Cron: Language: en_US External object cache: ### Server Environment ### Server Info: Apache PHP Version: 7.4.26 PHP Post Max Size: 256 MB PHP Time Limit: 120 PHP Max Input Vars: 1000 cURL Version: 7.79.1 OpenSSL/1.1.1l SUHOSIN Installed: MySQL Version: 5.7.36 Max Upload Size: 64 MB Default Timezone is UTC: fsockopen/cURL: SoapClient: DOMDocument: GZip: Multibyte String: Remote Post: ? wp_remote_post() failed. Contact your hosting provider. 500 Remote Get: ### Database ### WC Database Version: 5.9.0 WC Database Prefix: wp_ Total Database Size: 23.92MB Database Data Size: 23.06MB Database Index Size: 0.86MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_order_items: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_woocommerce_order_itemmeta: Data: 0.03MB + Index: 0.02MB + Engine MyISAM wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_actionscheduler_actions: Data: 0.01MB + Index: 0.02MB + Engine MyISAM wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_actionscheduler_logs: Data: 0.01MB + Index: 0.01MB + Engine MyISAM wp_cf_forms: Data: 0.07MB + Index: 0.00MB + Engine MyISAM wp_cf_form_entries: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_cf_form_entry_meta: Data: 0.02MB + Index: 0.01MB + Engine MyISAM wp_cf_form_entry_values: Data: 0.01MB + Index: 0.01MB + Engine MyISAM wp_cf_pro_messages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_cf_queue_failures: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_cf_queue_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_comments: Data: 0.01MB + Index: 0.01MB + Engine MyISAM wp_eum_logs: Data: 0.51MB + Index: 0.00MB + Engine MyISAM wp_itsec_bans: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_itsec_dashboard_events: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_itsec_distributed_storage: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_itsec_fingerprints: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_itsec_geolocation_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_itsec_lockouts: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_itsec_logs: Data: 0.49MB + Index: 0.04MB + Engine MyISAM wp_itsec_mutexes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_itsec_opaque_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_itsec_temp: Data: 0.02MB + Index: 0.02MB + Engine MyISAM wp_itsec_user_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_options: Data: 1.87MB + Index: 0.07MB + Engine MyISAM wp_postmeta: Data: 19.18MB + Index: 0.25MB + Engine MyISAM wp_posts: Data: 0.41MB + Index: 0.05MB + Engine MyISAM wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_terms: Data: 0.01MB + Index: 0.02MB + Engine MyISAM wp_term_relationships: Data: 0.01MB + Index: 0.02MB + Engine MyISAM wp_term_taxonomy: Data: 0.01MB + Index: 0.01MB + Engine MyISAM wp_tm_taskmeta: Data: 0.03MB + Index: 0.01MB + Engine MyISAM wp_tm_tasks: Data: 0.02MB + Index: 0.01MB + Engine MyISAM wp_usermeta: Data: 0.04MB + Index: 0.02MB + Engine MyISAM wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine MyISAM wp_wc_admin_note_actions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_product_meta_lookup: Data: 0.01MB + Index: 0.01MB + Engine MyISAM wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_yoast_indexable: Data: 0.21MB + Index: 0.07MB + Engine MyISAM wp_yoast_indexable_hierarchy: Data: 0.01MB + Index: 0.04MB + Engine MyISAM wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_yoast_primary_term: Data: 0.01MB + Index: 0.01MB + Engine MyISAM wp_yoast_seo_links: Data: 0.01MB + Index: 0.00MB + Engine MyISAM ### Post Type Counts ### attachment: 173 custom_css: 2 et_footer_layout: 1 et_header_layout: 1 et_pb_layout: 2 et_template: 5 et_theme_builder: 1 nav_menu_item: 11 page: 12 post: 2 product: 100 revision: 30 seedprod: 1 shop_order: 31 ### Security ### Secure connection (HTTPS): Hide errors from visitors: ### Active Plugins (11) ### Akismet Anti-Spam: by Automattic – 4.2.1 iThemes Security: by iThemes – 8.0.2 Caldera Forms: by Caldera Forms – 1.9.5 Cookie Notice & Compliance for GDPR / CCPA: by Hu-manity.co – 2.2.0 Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5 Schema & Structured Data for WP & AMP: by Magazine3 – 1.9.89 Easy Updates Manager: by Easy Updates Manager Team – 9.0.10 WooCommerce Elavon Converge Gateway: by SkyVerge – 2.11.4 WooCommerce: by Automattic – 5.9.0 Yoast SEO: by Team Yoast – 17.6 WP-Optimize - Clean, Compress, Cache: by David Anderson Ruhani Rabin Team Updraft – 3.1.12 ### Inactive Plugins (0) ### ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Settings ### API Enabled: Force SSL: Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ### WC Pages ### Shop base: #411 - /shop/ Cart: #10 - /cart/ Checkout: #11 - /checkout/ My account: #12 - /my-account/ Terms and conditions: #453 - /terms-and-conditions/ ### Theme ### Name: Twisted Stem Child Version: 1.0 Author URL: https://webdesignjustforyou.com Child Theme: Parent Theme Name: Divi Parent Theme Version: 4.14.1 Parent Theme Author URL: http://www.elegantthemes.com WooCommerce Support: ### Templates ### Overrides: ### Elavon Converge Credit Card ### Environment: Production Tokenization Enabled: Debug Mode: Off ### Action Scheduler ### Complete: 27 Oldest: 2021-10-29 21:19:20 +0000 Newest: 2021-11-29 19:59:23 +0000 ### Status report information ### Generated at: 2021-11-30 04:01:02 +08:00 ``` * Thread Starter [em40](https://wordpress.org/support/users/em40/) * (@em40) * [4 years, 6 months ago](https://wordpress.org/support/topic/wp_remote_post-failed-3/#post-15134159) * Also, please note that it does not always spin and spin, some transactions go through. I went through the link for troubleshooting guidelines and followed it as much as I could. I added “add_filter( ‘woocommerce_defer_transactional_emails’,‘ __return_true’ );” to the child theme functions.php file too. If there were a conflict with theme and plugins, wouldn’t it always occur? * [Igor H](https://wordpress.org/support/users/ihereira/) * (@ihereira) * [4 years, 6 months ago](https://wordpress.org/support/topic/wp_remote_post-failed-3/#post-15135512) * Hello there, * The same error is present in the system status report you have provided, please contact your hosting provider first regarding the error, and let us know how it goes. * Thanks. * Thread Starter [em40](https://wordpress.org/support/users/em40/) * (@em40) * [4 years, 6 months ago](https://wordpress.org/support/topic/wp_remote_post-failed-3/#post-15151912) * I provided the status report to the server tech support and they said that the server was not causing the error and I should check with woocommerce support. * [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/) * (@rainfallnixfig) * [4 years, 6 months ago](https://wordpress.org/support/topic/wp_remote_post-failed-3/#post-15152553) * Hi [@em40](https://wordpress.org/support/users/em40/), * 500 errors are usually caused by PHP fatal errors, which are obfuscated by WordPress. Search through your server’s error logs to find the exact error and script location; it is often caused by customizations or plugins which are referencing a deprecated class/function. * Please go on and enable debug logging in WordPress. To do that, edit the wp-config. php file in the root folder of the site on the server. Here’s more information on debugging in WordPress: * * [https://wordpress.org/support/article/debugging-in-wordpress/](https://wordpress.org/support/article/debugging-in-wordpress/) * Alternatively, you could use a debugging plugin such as the ones listed here: * * [https://wordpress.org/support/article/debugging-in-wordpress/#debugging-plugins](https://wordpress.org/support/article/debugging-in-wordpress/#debugging-plugins) * Let us know how that goes. * [Margaret S. woo-hc](https://wordpress.org/support/users/margaretwporg/) * (@margaretwporg) * [4 years, 5 months ago](https://wordpress.org/support/topic/wp_remote_post-failed-3/#post-15172789) * Hi, * We haven’t heard back from you in a while, so I’m marking this thread as resolved– we’ll be here if and/or when you are ready to continue. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘wp_remote_post() failed’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 7 replies * 4 participants * Last reply from: [Margaret S. woo-hc](https://wordpress.org/support/users/margaretwporg/) * Last activity: [4 years, 5 months ago](https://wordpress.org/support/topic/wp_remote_post-failed-3/#post-15172789) * Status: resolved