• Resolved ablot

    (@ablot)


    Bonjour,

    Voici mon message : Erreur Hypnose intégrale is not connected.: 200. J’ai impliqué tout le protocole : reconnection à mon compte Jetpack, j’ai désactiver, supprimer et réinstaller l’extension Jetpack mais rien n’y fait ! Voici ci-dessous les informations de diagnostics : Connection Tests


    {“9″:”name”:”test__wpcom_connection_test”,”label”:false,”short_description”:”Hypnose int\u00e9grale is not connected.: 200″,”long_description”:”Une connexion solide garantit la fourniture des services essentiels de Jetpack pour votre site WordPress, comme les statistiques et la s\u00e9curit\u00e9 de site.<\/p>Erreur<\/span><\/span> Hypnose int\u00e9grale is not connected.: 200<\/p>Nous recommandons de reconnecter Jetpack.<\/strong><\/p>”,”severity”:”critical”,”action”:”https:\/\/hypnose-integrale.com\/wp-admin\/admin.php?page=jetpack#\/reconnect”,”action_label”:”Reconnecter Jetpack maintenant”,”show_in_site_health”:true,”pass”:false,”group”:[“default”],”type”:”direct”}}

    Merci pour votre retour, à très bientôt.

    Aurélia.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Bonjour @ablot

    I can only respond in English, but you can respond to me in French and I’ll read your messages using Google Translate, I hope that’s okay. 🙂

    While your site is publicly accessible, we cannot access your site’s XML-RPC file:

    https://hypnose-integrale.com/xmlrpc.php

    This file is used by Jetpack and other plugins and apps to connect to your site. It must return the following message:

    XML-RPC server accepts POST requests only.

    You can see a working example here:

    https://wp.cloud/xmlrpc.php

    Since your site returns a 404 error for this page, I would recommend that you check the following:

    1. Can you see the /xmlrpc.php file at the root of your WordPress installation when accessing your site via FTP? If you don’t, then please try re-installing WordPress. You can do this by going to the Dashboard -> Upgrades page, then click the “Reinstall” button.
    2. Do you use any security plugins that may block access to this file? If so, could you try to disable them? You might also want to check your site’s .htaccess file for any rules that might be blocking access to the xmlrpc.php file.
    3. Does your hosting provider block access to this file? If you don’t find any plugin that may block access to the file on your site, I would recommend that you get in touch with your host.

    Once we are able to access your site’s xmlrpc.php file, please try to reconnect your site:

    https://jetpack.com/support/reconnecting-reinstalling-jetpack/#reconnecting-jetpack

    Thread Starter ablot

    (@ablot)

    Hello Bruce,

    Thank you for your feedback, it is greatly appreciated! The .htaccess file was regenerated by host. Everything works again 🙂
    Cordially
    Aurelia.

    Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @ablot

    That’s great! I took a look and can confirm that the connection looks good again.

Viewing 3 replies - 1 through 3 (of 3 total)

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