Title: [wpdm_tree] doesn't work Last modified: August 20, 2016 --- # [wpdm_tree] doesn't work * [prdg1](https://wordpress.org/support/users/prdg1/) * (@prdg1) * [13 years, 6 months ago](https://wordpress.org/support/topic/wpdm_tree-doesnt-work/) * I used this shortcode in my page and the page remains blank. It doesn’t pull any of the categories or their files. Is there something else that needs to be done? * [http://wordpress.org/extend/plugins/download-manager/](http://wordpress.org/extend/plugins/download-manager/) Viewing 11 replies - 1 through 11 (of 11 total) * Plugin Author [Shahjada](https://wordpress.org/support/users/codename065/) * (@codename065) * [13 years, 5 months ago](https://wordpress.org/support/topic/wpdm_tree-doesnt-work/#post-3242404) * if you still using wpdm and still have your issue, please give me your url * [IVI053](https://wordpress.org/support/users/ivi053/) * (@ivi053) * [13 years, 4 months ago](https://wordpress.org/support/topic/wpdm_tree-doesnt-work/#post-3242408) * You can take a look at [http://www.blackv.tk/downloads/](http://www.blackv.tk/downloads/). The tree displays multiple times over the header. We’re using twenty twelve theme. Page content only “[wpdm_tree]” * Plugin Author [Shahjada](https://wordpress.org/support/users/codename065/) * (@codename065) * [13 years, 4 months ago](https://wordpress.org/support/topic/wpdm_tree-doesnt-work/#post-3242409) * it could be a conflict with another plugin you using there, please try deactivating other plugin to detect the conflict. * [IVI053](https://wordpress.org/support/users/ivi053/) * (@ivi053) * [13 years, 4 months ago](https://wordpress.org/support/topic/wpdm_tree-doesnt-work/#post-3242410) * Yeah you’re right. I tested it and it’s a problem when activating Jetpack. But as Jetpack is “the” official WordPress.com plugin, you should fix this… * An additional question: why are the categoriezed files also listed on top level? * Plugin Author [Shahjada](https://wordpress.org/support/users/codename065/) * (@codename065) * [13 years, 4 months ago](https://wordpress.org/support/topic/wpdm_tree-doesnt-work/#post-3242413) * Fixing both issue for next update * [IVI053](https://wordpress.org/support/users/ivi053/) * (@ivi053) * [13 years, 4 months ago](https://wordpress.org/support/topic/wpdm_tree-doesnt-work/#post-3242414) * Great! thanks! * [IVI053](https://wordpress.org/support/users/ivi053/) * (@ivi053) * [13 years, 4 months ago](https://wordpress.org/support/topic/wpdm_tree-doesnt-work/#post-3242416) * just updated. everything seems ok. But I still don’t know why all files are shown uncategorized under the folders? How to get rid of this and only show them inside the category folders? For me, this is how this command should work. Or am I missing something? * [ted_smith](https://wordpress.org/support/users/ted_smith/) * (@ted_smith) * [13 years, 4 months ago](https://wordpress.org/support/topic/wpdm_tree-doesnt-work/#post-3242417) * I am using WP 3.4.2 with Version 2.3.5 of the plugin and the ‘Awake’ professional theme. * I too am not getting a tree view when I use [wpdm_tree] ? * By contrast, {wpdm_category=CategoryName} works fine and so does [wpdm_all_packages]. * And disabling Jetpack does not have an effect for me 🙁 So I don’t have that choice. But this plugin looks to be the best for download management for WordPress so I’d like to use it if I can! * I can’t provide a link to the site yet as it is not online. * [ted_smith](https://wordpress.org/support/users/ted_smith/) * (@ted_smith) * [13 years, 4 months ago](https://wordpress.org/support/topic/wpdm_tree-doesnt-work/#post-3242418) * Update – this is definately theme related. I changed the theme to one of the default 2011 themes and it works fine. So not an issue for the developer but for me it seems! I’m not sure where to start to work out which part of the theme might be causing the problem but if anyone can help give me a clue, I’d appreciate it. * I have created a page and simply embedded [wpdm_tree] into it with nothing else other than a title and I have then published it. The tree does not show with the Awake v3.0 theme but does with the default WordPress 2011 theme. * [ted_smith](https://wordpress.org/support/users/ted_smith/) * (@ted_smith) * [13 years, 4 months ago](https://wordpress.org/support/topic/wpdm_tree-doesnt-work/#post-3242419) * Using Firebug, when I refresh the page in question I get this : * SyntaxError: syntax error Line 186 * tb_show(jQuery(this).html(),’[http://mysite.org/?download=’+file+’&modal=1&width=600&height=400′](http://mysite.org/?download=’+file+’&modal=1&width=600&height=400′););

* If I click on it, it shows me the following which is from the JetPack site (I using JP 2.1.1), I think ([https://s2.wp.com/_static/](https://s2.wp.com/_static/)??/ wp-content/js/devicepx.js,/wp-content/js/postmessage.js,/wp-content/mu-plugins/ notes/jetpack-notes.js?m=1354656609j): * if (matchMedia(query).matches) { return binarySearch(mid, b, maxIter-1); } else { return binarySearch(a, mid, maxIter-1); * However, as I say, with a different theme and with Jetpack enabled, it works OK. Does that help anyone? * [ted_smith](https://wordpress.org/support/users/ted_smith/) * (@ted_smith) * [13 years, 4 months ago](https://wordpress.org/support/topic/wpdm_tree-doesnt-work/#post-3242420) * Enclosing the shortcode in raw tags worked, in the end : * [raw]shortcode[/raw] * Thanks Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘[wpdm_tree] doesn't work’ is closed to new replies. * ![](https://ps.w.org/download-manager/assets/icon-256x256.png?rev=1561688) * [Download Manager](https://wordpress.org/plugins/download-manager/) * [Support Threads](https://wordpress.org/support/plugin/download-manager/) * [Active Topics](https://wordpress.org/support/plugin/download-manager/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/download-manager/unresolved/) * [Reviews](https://wordpress.org/support/plugin/download-manager/reviews/) ## Tags * [shortcode](https://wordpress.org/support/topic-tag/shortcode/) * 11 replies * 4 participants * Last reply from: [ted_smith](https://wordpress.org/support/users/ted_smith/) * Last activity: [13 years, 4 months ago](https://wordpress.org/support/topic/wpdm_tree-doesnt-work/#post-3242420) * Status: not resolved