Title: WPForms
Last modified: January 3, 2025

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# WPForms

 *  [drirene](https://wordpress.org/support/users/drirene/)
 * (@drirene)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/wpforms-116/)
 * It is hyped as beginner-friendly. It is not. I spent weeks trying to get a simple
   contact form to work. It did not work. I got a refund.

Viewing 1 replies (of 1 total)

 *  Plugin Support [Kenneth Macharia](https://wordpress.org/support/users/kmacharia/)
 * (@kmacharia)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/wpforms-116/#post-18224176)
 * Hey [@drirene](https://wordpress.org/support/users/drirene/) 
   Thank you for taking
   the time to share your feedback. We’re truly sorry to hear about your frustrating
   experience with WPForms during the initial set up of your form, and I understand
   how disappointing it can be when something doesn’t work as expected.
 * I’ve reviewed the conversation with our support team, and it seems we reached
   out to ask for details about what wasn’t working, but it looks like you didn’t
   have a chance to share this. We completely understand that troubleshooting can
   sometimes feel like an added frustration and I’m sorry that our team did not 
   get a chance to help.
 * Our team is here to help and would love the opportunity to assist with the initial
   setup if you’re willing to give it another try. If you’re open to it, we’d appreciate
   it if you could share more about the specific challenges you faced so we can 
   better assist you and continue improving the product for all our users.
 * We hope you’ll consider reconnecting with us by responding to the follow-up we
   sent from our mailbox. Please know we’re committed to making things right and
   ensuring the plugin delivers the beginner-friendly experience it promises.
 * Thank you again for your feedback, and we wish you all the best.

Viewing 1 replies (of 1 total)

The topic ‘WPForms’ is closed to new replies.

 * ![](https://ps.w.org/wpforms-lite/assets/icon.svg?rev=3254748)
 * [WPForms - Easy Form Builder for WordPress - Contact Forms, Payment Forms, Surveys, & More](https://wordpress.org/plugins/wpforms-lite/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wpforms-lite/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wpforms-lite/)
 * [Active Topics](https://wordpress.org/support/plugin/wpforms-lite/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wpforms-lite/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wpforms-lite/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Kenneth Macharia](https://wordpress.org/support/users/kmacharia/)
 * Last activity: [1 year, 4 months ago](https://wordpress.org/support/topic/wpforms-116/#post-18224176)