Title: WPForms Integration not working
Last modified: April 20, 2026

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# WPForms Integration not working

 *  Resolved [jacobilton](https://wordpress.org/support/users/jacobilton/)
 * (@jacobilton)
 * [1 month, 2 weeks ago](https://wordpress.org/support/topic/wpforms-integration-not-working/)
 * The form is published, my WordPress is properly assigned, and I am using the 
   dedicated WPForms block. 
   None of my published forms are available for selection.
   When applying the shortcode, the shortcode appears as text within the popup and
   doesnt display the form. Success action errors appear with no solution given.

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Thread Starter [jacobilton](https://wordpress.org/support/users/jacobilton/)
 * (@jacobilton)
 * [1 month, 2 weeks ago](https://wordpress.org/support/topic/wpforms-integration-not-working/#post-18885962)
 * This is in relation to Optin Monster
 *  Plugin Support [Erica Franz](https://wordpress.org/support/users/ericakfranz/)
 * (@ericakfranz)
 * [1 month, 2 weeks ago](https://wordpress.org/support/topic/wpforms-integration-not-working/#post-18885964)
 * Hi Jacob 👋
 * Could you share what domain this is happening with?
 *  Thread Starter [jacobilton](https://wordpress.org/support/users/jacobilton/)
 * (@jacobilton)
 * [1 month, 2 weeks ago](https://wordpress.org/support/topic/wpforms-integration-not-working/#post-18885972)
 * All links on thsi site: [https://env-equitonnew-equitonpr.kinsta.cloud/](https://env-equitonnew-equitonpr.kinsta.cloud/)
   
   Scroll more than 50% and wait about 15 seconds for load
 *  Plugin Support [Erica Franz](https://wordpress.org/support/users/ericakfranz/)
 * (@ericakfranz)
 * [1 month, 2 weeks ago](https://wordpress.org/support/topic/wpforms-integration-not-working/#post-18885981)
 * Thanks! 
   Can you confirm the OptinMonster plugin is installed, connected, and
   the primary method you’re using for embedding the campaign on the site (e.g. 
   no manual placement of the embed code)?
 * Currently, I’m seeing the presence of multiple instances of our global embed 
   code on the site, but they all appear to be manually added to the site. This 
   will interfere with and prevent shortcode functionality as well as WPForms integration
   from working as expected.
 * To use our WPForms integration, it’s necessary to rely on the OptinMonster WordPress
   plugin when embedding the campaigns. The plugin does the work to output the form
   or to render any shortcodes placed.
 * You can follow our guide here for setting up the plugin: [https://optinmonster.com/docs/how-to-install-the-optinmonster-wordpress-plugin/](https://optinmonster.com/docs/how-to-install-the-optinmonster-wordpress-plugin/)
 *  Thread Starter [jacobilton](https://wordpress.org/support/users/jacobilton/)
 * (@jacobilton)
 * [1 month, 2 weeks ago](https://wordpress.org/support/topic/wpforms-integration-not-working/#post-18886785)
 * Hi there, 
   It was working as expected after removing the header code on our staging
   environment, however, after being pushed to our live environment, equiton.com(
   only viewable on CAN VPN), the incorrect success actions prompt returned, when
   I tried to exclude more URLs. Let me know if you see the issue on your end
 *  Plugin Support [Erica Franz](https://wordpress.org/support/users/ericakfranz/)
 * (@ericakfranz)
 * [1 month, 2 weeks ago](https://wordpress.org/support/topic/wpforms-integration-not-working/#post-18887024)
 * Hi [@jacobilton](https://wordpress.org/support/users/jacobilton/)
 * When pushing to the live site can you:
    1. Double check the campaign publish status through the OptinMonster WordPress 
       plugin — if the WPForms integration is not displaying as expected you’ll want
       to make a small change like pausing then publishing the campaign via the plugin
       again. That will allow the plugin to resync and render the form fresh instead
       of pulling from cache.
    2. Purge your site caching manually. I see you’re using WPRocket, and possibly 
       some of the settings there could impact the campaign functionality. We recommend
       excluding OptinMonster scripts from any JS minification / defer / delay settings
       you may have enabled in WPRocket.
 * Regarding “the incorrect success actions prompt returned, when I tried to exclude
   more URLs” — can you please clarify this statement? Any supporting screenshots
   would be helpful.
 *  Plugin Support [Erica Franz](https://wordpress.org/support/users/ericakfranz/)
 * (@ericakfranz)
 * [1 month, 2 weeks ago](https://wordpress.org/support/topic/wpforms-integration-not-working/#post-18888909)
 * Hi [@jacobilton](https://wordpress.org/support/users/jacobilton/) 👋
 * Just checking in — did that resolve the issue for you?

Viewing 7 replies - 1 through 7 (of 7 total)

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 * 7 replies
 * 2 participants
 * Last reply from: [Erica Franz](https://wordpress.org/support/users/ericakfranz/)
 * Last activity: [1 month, 2 weeks ago](https://wordpress.org/support/topic/wpforms-integration-not-working/#post-18888909)
 * Status: resolved