WPForms not working with FluentSMTP

  • Resolved Kevin.Bowser

    (@kevinbowser)


    5 months, 1 week ago

    I have tried multiple configurations and plugins. My website designer has not been able to resolve the issue, so I am stuck with it. I hope it is something simple. But, I cannot get the Contact form to work and send the email and confirmation. I am happy to share any additional details to anyone who can help resolve it.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ralden Souza

    (@rsouzaam)

    5 months, 1 week ago

    Hi @kevinbowser,

    Thanks for reaching out!

    To start troubleshooting, it’s a good idea to double-check that your form notification settings are configured correctly. You can follow the steps in our tutorial here.

    If those settings look right, the issue is likely tied to the configuration of FluentSMTP or the specific SMTP mailer being used. In that case, I’d recommend opening a support topic with the FluentSMTP team over at their ww.wp.xz.cn support page.

    Alternatively, you might want to try using the WP Mail SMTP plugin. We have a helpful guide that lists our recommended SMTP options, along with links to their specific setup tutorials, which usually helps resolve most delivery issues.

    Please let me know if you have any other questions! Thanks!

    Plugin Support Ralden Souza

    (@rsouzaam)

    5 months, 1 week ago

    Hi @kevinbowser,

    We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.