Title: WPForms + WP Mail SMTP – Empty Message Error
Last modified: January 16, 2024

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# WPForms + WP Mail SMTP – Empty Message Error

 *  Resolved [krzd7](https://wordpress.org/support/users/krzd7/)
 * (@krzd7)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/wpforms-wp-mail-smtp-empty-message-error/)
 * Hello,
 * I’m using WPForms latest v1.8.6.2 along with WP Mail SMTP latest v3.11.0. However,
   I’ve noticed that despite the WP Mail SMTP test mail tool works, WPForms can’t
   send form mails.
 * I’ve tracked down and discovered the issue by turning on WPForms logs. When I
   send a form message I get the following error:
 * [WPForms\Emails\Mailer] Empty message.
 * I’ve found a fix, it is something related to the {all_fields} smart tag and templates.
   Using the following snippet and selecting the ‘Legacy’ email template allowed
   emails to work again
 * // Revert to legacy ‘HTML’ email template
   $settings = (array) get_option( ‘wpforms_settings’,[]);
   $settings[ ’email-template’ ] = ‘default’;update_option( ‘wpforms_settings’, 
   $settings );
 * Can you please verify this and fix so we can use other templates along with the{
   all_fields} smart tag?
 * Thanks.

Viewing 1 replies (of 1 total)

 *  [Nukak Asanansi](https://wordpress.org/support/users/nasanansi/)
 * (@nasanansi)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/wpforms-wp-mail-smtp-empty-message-error/#post-17348770)
 * Hi [@krzd7](https://wordpress.org/support/users/krzd7/),
 * Thanks for reaching out.
 * The issue you have raised appears to be an issue related to WPForms smart tags
   and not WP Mail SMTP.
 * Please reach out to their support team here as they should be able to help: [https://wordpress.org/support/plugin/wpforms-lite/](https://wordpress.org/support/plugin/wpforms-lite/).
 * Thanks 🙂

Viewing 1 replies (of 1 total)

The topic ‘WPForms + WP Mail SMTP – Empty Message Error’ is closed to new replies.

 * ![](https://ps.w.org/wp-mail-smtp/assets/icon-256x256.png?rev=1755440)
 * [WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin](https://wordpress.org/plugins/wp-mail-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-mail-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-mail-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-mail-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-mail-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-mail-smtp/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Nukak Asanansi](https://wordpress.org/support/users/nasanansi/)
 * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/wpforms-wp-mail-smtp-empty-message-error/#post-17348770)
 * Status: resolved