Title: wpml bug solution Last modified: March 22, 2021 --- # wpml bug solution * Resolved [saveatrain](https://wordpress.org/support/users/saveatrain/) * (@saveatrain) * [5 years, 2 months ago](https://wordpress.org/support/topic/wpml-bug-solution/) * according to this thread, you can have a simple solution to let WPML translate you [https://wpml.org/forums/topic/hustle-pop-up-sting-translation/](https://wpml.org/forums/topic/hustle-pop-up-sting-translation/) * can you fix this bug? * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwpml-bug-solution%2Fpage%2F2%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 9 replies - 16 through 24 (of 24 total) [←](https://wordpress.org/support/topic/wpml-bug-solution/?output_format=md) [1](https://wordpress.org/support/topic/wpml-bug-solution/?output_format=md) 2 * Thread Starter [saveatrain](https://wordpress.org/support/users/saveatrain/) * (@saveatrain) * [5 years, 2 months ago](https://wordpress.org/support/topic/wpml-bug-solution/page/2/#post-14265753) * i actually tried this before you sent your message and that didn’t work either * i even went a step further, and added the faq pages as another group, and aslo faq not showing any popup * this is my updated file: [https://gofile.io/d/PUyNa3](https://gofile.io/d/PUyNa3) * the only time i see popup, is if i do visibility rule only for /en and /he but then i get to see only english * do you want to enter the server and find out your BUG? * Thread Starter [saveatrain](https://wordpress.org/support/users/saveatrain/) * (@saveatrain) * [5 years, 2 months ago](https://wordpress.org/support/topic/wpml-bug-solution/page/2/#post-14272327) * any update please? * [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/) * (@wpmudev-support1) * [5 years, 2 months ago](https://wordpress.org/support/topic/wpml-bug-solution/page/2/#post-14276888) * Hi [@saveatrain](https://wordpress.org/support/users/saveatrain/), * I have checked your latest exports and there shouldn’t be need to use the last rule for only the specific URL. I have tested it without those and it works fine on my end, you can see how the rules look in my setup and how it behaves there: [https://www.dropbox.com/s/8orhu2pktoapsyy/FwQ3dNFU9z.gif?dl=0](https://www.dropbox.com/s/8orhu2pktoapsyy/FwQ3dNFU9z.gif?dl=0) * So it seems that there’s something specific on your installation that is causing the rules to misbehave. Can you please run a conflict test by disabling all plugins except for Hustle and WPML, switch to default WP theme and see if it works fine after that? If it does, enable them back one by one until the issue is back and that should tell us where the conflict is coming from. * Cheers, Predrag * Thread Starter [saveatrain](https://wordpress.org/support/users/saveatrain/) * (@saveatrain) * [5 years, 2 months ago](https://wordpress.org/support/topic/wpml-bug-solution/page/2/#post-14279960) * can you send me your latest files please (the ones in the video) so I will try to import them on my end? * i can’t deactivate 60 plugins unfortunately, but I do offer you to enter our website backend so you can examine if you would like * [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/) * (@wpmudev-support1) * [5 years, 2 months ago](https://wordpress.org/support/topic/wpml-bug-solution/page/2/#post-14287372) * Hi [@saveatrain](https://wordpress.org/support/users/saveatrain/), * I just removed the last condition in both forms and change the URL to use my test site, other than that everything else was as it was before. You can get the exports from here: [https://www.dropbox.com/s/wepfzbrf7u43vt8/popups.zip?dl=0](https://www.dropbox.com/s/wepfzbrf7u43vt8/popups.zip?dl=0) * Cheers, Predrag * Thread Starter [saveatrain](https://wordpress.org/support/users/saveatrain/) * (@saveatrain) * [5 years, 2 months ago](https://wordpress.org/support/topic/wpml-bug-solution/page/2/#post-14290598) * i uploaded your files, override the visibility and now the popups don’t load on exit * here are my files tell me whats wrong this time, and AGAIN i invite you to the backend so you can look for yourself * [https://gofile.io/d/VVV8Vg](https://gofile.io/d/VVV8Vg) * Thread Starter [saveatrain](https://wordpress.org/support/users/saveatrain/) * (@saveatrain) * [5 years, 2 months ago](https://wordpress.org/support/topic/wpml-bug-solution/page/2/#post-14290839) * maybe because my pages are woocommerce? * Plugin Support [Laura – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support8/) * (@wpmudev-support8) * [5 years, 2 months ago](https://wordpress.org/support/topic/wpml-bug-solution/page/2/#post-14307440) * Hi [@saveatrain](https://wordpress.org/support/users/saveatrain/) * Thanks for response! * I’ve downloaded your export and checked it. Currently you got it set correctly for all pages and posts and that should also mean it should work on basic (most“ parent” so to say, like the main /shop page – as it’s a regular page). * But you are right – if it’s about WooCommerce you need to use additional WooCommerce conditions. * There’s a set of separate conditions (when you click “Add condition” you can switch to “WooCommerce” at the top) per each “WooCommerce type”. So for example, to show popup on single WooCommerce products you need to add yet another conditions group like the two you already have and add two conditions to it: * – first one, the very same as to all other groups (Specific URL – Only these URLs) – second one from “WooCommerce” conditions – for products it would be “ Products” – “All products” * Then for e.g. categories listings you would again add another conditions group like this but instead of adding “Products” as second condition, you’d select “ WooCommerce Categories”, and so on. * Note: you cannot add all the Woocommerce conditions in a single conditions group in this conflicting. * I’ve attached example here: * [https://drive.google.com/file/d/1cIax9GM7EPFpALI90bYrEEyDdoGuj1xl/view?usp=sharing](https://drive.google.com/file/d/1cIax9GM7EPFpALI90bYrEEyDdoGuj1xl/view?usp=sharing) * It’s your “English” popup that I just imported, modified to also show on single WooCommerce products. * Best regards, Adam * Plugin Support [Patrick – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport12/) * (@wpmudevsupport12) * [5 years, 1 month ago](https://wordpress.org/support/topic/wpml-bug-solution/page/2/#post-14334161) * Hi [@saveatrain](https://wordpress.org/support/users/saveatrain/) * I hope you are doing well and safe! * We haven’t heard from you in a while, I’ll mark this thread as resolved. * Feel free to let us know if you have any additional question or problem. * Best Regards Patrick Freitas Viewing 9 replies - 16 through 24 (of 24 total) [←](https://wordpress.org/support/topic/wpml-bug-solution/?output_format=md) [1](https://wordpress.org/support/topic/wpml-bug-solution/?output_format=md) 2 The topic ‘wpml bug solution’ is closed to new replies. * ![](https://ps.w.org/wordpress-popup/assets/icon-256x256.gif?rev=3446944) * [Hustle - Email Marketing, Lead Generation, Optins, Popups](https://wordpress.org/plugins/wordpress-popup/) * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-popup/#faq) * [Support Threads](https://wordpress.org/support/plugin/wordpress-popup/) * [Active Topics](https://wordpress.org/support/plugin/wordpress-popup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-popup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wordpress-popup/reviews/) * 24 replies * 6 participants * Last reply from: [Patrick – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport12/) * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/wpml-bug-solution/page/2/#post-14334161) * Status: resolved