wpmudev custom sidebar plugin issue

  • Resolved gradford23

    (@gradford23)


    6 years, 8 months ago

    Hi, We are currently using the wpmudev custom sidebar plugin on our website https://www.bodycote.com/

    The plugin has been working fine for the last 2 years we run it with WPML and a number of other plugins and have had no issues at all.

    However recently when we upgraded the wordpress core to 5.23 we have been unable to edit/amend any of the custom widgets that we had set up on the website.

    All of the current sidebars still appear on the front end of the website and work in the foreign languages on the website but I cannot amend them. My concern is that the functionality for editing the content in Tiny MCE is not working for some reason or possibly for a nother reason.

    Its not possible for me to switch off all of the other plugins to see if one of them is cancelling out the custom sidebars plugin on the live environment as this is a FTSE 150 website which cannot be unavailable.

    Is there any other way to find out what is causing the issue?

    Many thanks for you help

    Regards

    Gerard

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter gradford23

    (@gradford23)

    6 years, 8 months ago

    this is what the console tells me:

    JQMIGRATE: Migrate is installed, version 1.4.1
    widgets.php:205 Uncaught TypeError: Cannot read property ‘init’ of undefined
    at widgets.php:205
    widgets.php:209 Uncaught TypeError: Cannot read property ‘modelConstructors’ of undefined
    at widgets.php:209
    widgets.php:217 Uncaught TypeError: Cannot read property ‘modelConstructors’ of undefined
    at widgets.php:217
    widgets.php:225 Uncaught TypeError: Cannot read property ‘modelConstructors’ of undefined
    at widgets.php:225
    widgets.php:233 Uncaught TypeError: Cannot read property ‘modelConstructors’ of undefined
    at widgets.php:233
    widgets.php:247 Uncaught TypeError: Cannot read property ‘idBases’ of undefined
    at widgets.php:247
    widgets.php:253 Uncaught TypeError: Cannot read property ‘defaultSettings’ of undefined
    at widgets.php:253
    widgets.php:261 Uncaught TypeError: Cannot read property ‘idBases’ of undefined
    at widgets.php:261
    widgets.php:87210 Uncaught ReferenceError: acf is not defined
    at widgets.php:87210
    widgets.php:87217 Uncaught ReferenceError: acf is not defined
    at widgets.php:87217
    at widgets.php:87271
    widgets.php:87274 Uncaught ReferenceError: acf is not defined
    at widgets.php:87274
    widgets.php:87304 Uncaught ReferenceError: wpWidgets is not defined
    at widgets.php:87304
    widgets.php:87310 Uncaught SyntaxError: missing ) after argument list
    widgets.php:87430 Uncaught ReferenceError: tinymce is not defined
    at widgets.php:87430
    wp-langs-en.js?ver=4940-20190515:235 Uncaught ReferenceError: tinyMCE is not defined
    at wp-langs-en.js?ver=4940-20190515:235
    at wp-langs-en.js?ver=4940-20190515:519
    widgets.php:87499 Uncaught ReferenceError: tinymce is not defined
    at Object.load_ext (widgets.php:87499)
    at widgets.php:87504
    acf-input.min.js?ver=5.8.3:4 Uncaught TypeError: Cannot read property ‘autop’ of undefined
    at acf.Model.onReady (acf-input.min.js?ver=5.8.3:4)
    at u (acf-input.min.js?ver=5.8.3:1)
    at Object.i (acf-input.min.js?ver=5.8.3:1)
    at Object.i.doAction (acf-input.min.js?ver=5.8.3:1)
    at HTMLDocument.<anonymous> (acf-input.min.js?ver=5.8.3:1)
    at i (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at Object.fireWith [as resolveWith] (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at Function.ready (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at HTMLDocument.J (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    wp-auth-check.min.js?ver=5.2.3:1 Uncaught TypeError: Cannot read property ‘hasClass’ of undefined
    at HTMLDocument.<anonymous> (wp-auth-check.min.js?ver=5.2.3:1)
    at HTMLDocument.dispatch (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at HTMLDocument.r.handle (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.a.event.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:8)
    at HTMLDocument.<anonymous> (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Function.each (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at a.fn.init.each (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at a.fn.init.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.<anonymous> (heartbeat.min.js?ver=5.2.3:1)
    wp-auth-check.min.js?ver=5.2.3:1 Uncaught TypeError: Cannot read property ‘hasClass’ of undefined
    at HTMLDocument.<anonymous> (wp-auth-check.min.js?ver=5.2.3:1)
    at HTMLDocument.dispatch (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at HTMLDocument.r.handle (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.a.event.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:8)
    at HTMLDocument.<anonymous> (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Function.each (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at a.fn.init.each (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at a.fn.init.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.<anonymous> (heartbeat.min.js?ver=5.2.3:1)
    wp-auth-check.min.js?ver=5.2.3:1 Uncaught TypeError: Cannot read property ‘hasClass’ of undefined
    at HTMLDocument.<anonymous> (wp-auth-check.min.js?ver=5.2.3:1)
    at HTMLDocument.dispatch (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at HTMLDocument.r.handle (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.a.event.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:8)
    at HTMLDocument.<anonymous> (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Function.each (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at a.fn.init.each (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at a.fn.init.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.<anonymous> (heartbeat.min.js?ver=5.2.3:1)
    wp-auth-check.min.js?ver=5.2.3:1 Uncaught TypeError: Cannot read property ‘hasClass’ of undefined
    at HTMLDocument.<anonymous> (wp-auth-check.min.js?ver=5.2.3:1)
    at HTMLDocument.dispatch (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at HTMLDocument.r.handle (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.a.event.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:8)
    at HTMLDocument.<anonymous> (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Function.each (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at a.fn.init.each (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at a.fn.init.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.<anonymous> (heartbeat.min.js?ver=5.2.3:1)
    wp-auth-check.min.js?ver=5.2.3:1 Uncaught TypeError: Cannot read property ‘hasClass’ of undefined
    at HTMLDocument.<anonymous> (wp-auth-check.min.js?ver=5.2.3:1)
    at HTMLDocument.dispatch (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at HTMLDocument.r.handle (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.a.event.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:8)
    at HTMLDocument.<anonymous> (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Function.each (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at a.fn.init.each (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at a.fn.init.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.<anonymous> (heartbeat.min.js?ver=5.2.3:1)
    wp-auth-check.min.js?ver=5.2.3:1 Uncaught TypeError: Cannot read property ‘hasClass’ of undefined
    at HTMLDocument.<anonymous> (wp-auth-check.min.js?ver=5.2.3:1)
    at HTMLDocument.dispatch (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at HTMLDocument.r.handle (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.a.event.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:8)
    at HTMLDocument.<anonymous> (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Function.each (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at a.fn.init.each (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at a.fn.init.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.<anonymous> (heartbeat.min.js?ver=5.2.3:1)
    wp-auth-check.min.js?ver=5.2.3:1 Uncaught TypeError: Cannot read property ‘hasClass’ of undefined
    at HTMLDocument.<anonymous> (wp-auth-check.min.js?ver=5.2.3:1)
    at HTMLDocument.dispatch (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at HTMLDocument.r.handle (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.a.event.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:8)
    at HTMLDocument.<anonymous> (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Function.each (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at a.fn.init.each (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at a.fn.init.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.<anonymous> (heartbeat.min.js?ver=5.2.3:1)
    wp-auth-check.min.js?ver=5.2.3:1 Uncaught TypeError: Cannot read property ‘hasClass’ of undefined
    at HTMLDocument.<anonymous> (wp-auth-check.min.js?ver=5.2.3:1)
    at HTMLDocument.dispatch (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at HTMLDocument.r.handle (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.a.event.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:8)
    at HTMLDocument.<anonymous> (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Function.each (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at a.fn.init.each (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at a.fn.init.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.<anonymous> (heartbeat.min.js?ver=5.2.3:1)
    wp-auth-check.min.js?ver=5.2.3:1 Uncaught TypeError: Cannot read property ‘hasClass’ of undefined
    at HTMLDocument.<anonymous> (wp-auth-check.min.js?ver=5.2.3:1)
    at HTMLDocument.dispatch (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at HTMLDocument.r.handle (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.a.event.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:8)
    at HTMLDocument.<anonymous> (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Function.each (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at a.fn.init.each (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at a.fn.init.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.<anonymous> (heartbeat.min.js?ver=5.2.3:1)
    wp-auth-check.min.js?ver=5.2.3:1 Uncaught TypeError: Cannot read property ‘hasClass’ of undefined
    at HTMLDocument.<anonymous> (wp-auth-check.min.js?ver=5.2.3:1)
    at HTMLDocument.dispatch (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at HTMLDocument.r.handle (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.a.event.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:8)
    at HTMLDocument.<anonymous> (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Function.each (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at a.fn.init.each (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at a.fn.init.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.<anonymous> (heartbeat.min.js?ver=5.2.3:1)
    wp-auth-check.min.js?ver=5.2.3:1 Uncaught TypeError: Cannot read property ‘hasClass’ of undefined
    at HTMLDocument.<anonymous> (wp-auth-check.min.js?ver=5.2.3:1)
    at HTMLDocument.dispatch (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at HTMLDocument.r.handle (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.a.event.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:8)
    at HTMLDocument.<anonymous> (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Function.each (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at a.fn.init.each (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at a.fn.init.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.<anonymous> (heartbeat.min.js?ver=5.2.3:1)
    wp-auth-check.min.js?ver=5.2.3:1 Uncaught TypeError: Cannot read property ‘hasClass’ of undefined
    at HTMLDocument.<anonymous> (wp-auth-check.min.js?ver=5.2.3:1)
    at HTMLDocument.dispatch (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at HTMLDocument.r.handle (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.a.event.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:8)
    at HTMLDocument.<anonymous> (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Function.each (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at a.fn.init.each (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at a.fn.init.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.<anonymous> (heartbeat.min.js?ver=5.2.3:1)
    wp-auth-check.min.js?ver=5.2.3:1 Uncaught TypeError: Cannot read property ‘hasClass’ of undefined
    at HTMLDocument.<anonymous> (wp-auth-check.min.js?ver=5.2.3:1)
    at HTMLDocument.dispatch (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at HTMLDocument.r.handle (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.a.event.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:8)
    at HTMLDocument.<anonymous> (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Function.each (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at a.fn.init.each (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at a.fn.init.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.<anonymous> (heartbeat.min.js?ver=5.2.3:1)
    wp-auth-check.min.js?ver=5.2.3:1 Uncaught TypeError: Cannot read property ‘hasClass’ of undefined
    at HTMLDocument.<anonymous> (wp-auth-check.min.js?ver=5.2.3:1)
    at HTMLDocument.dispatch (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at HTMLDocument.r.handle (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.a.event.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:8)
    at HTMLDocument.<anonymous> (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Function.each (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at a.fn.init.each (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at a.fn.init.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.<anonymous> (heartbeat.min.js?ver=5.2.3:1)
    wp-auth-check.min.js?ver=5.2.3:1 Uncaught TypeError: Cannot read property ‘hasClass’ of undefined
    at HTMLDocument.<anonymous> (wp-auth-check.min.js?ver=5.2.3:1)
    at HTMLDocument.dispatch (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at HTMLDocument.r.handle (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.a.event.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:8)
    at HTMLDocument.<anonymous> (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Function.each (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at a.fn.init.each (load-scripts.php?c=0…pointer&ver=5.2.3:2)
    at a.fn.init.trigger (load-scripts.php?c=0…pointer&ver=5.2.3:3)
    at Object.<anonymous> (heartbeat.min.js?ver=5.2.3:1)

    Thread Starter gradford23

    (@gradford23)

    6 years, 8 months ago

    I spotted the following issue which looks very like mine

    https://ww.wp.xz.cn/support/topic/cant-edit-widgets-8/

    there is a link at the bottom of that page suggests a fix but I am not sure how to implement

    https://kriesi.at/support/topic/cannot-edit-widgets-javascript-error/

    Predrag – WPMU DEV Support

    (@wpmudev-support1)

    6 years, 8 months ago

    Hi @gradford23,

    When there are so many console errors it’s almost certain that scripts needed for Custom Sidebars (and probably other plugins) will stop working.

    The fix mentioned above seems to be specific to Kriesi themes and I don’t believe that it will help here, at last until the source of the issue is detected.

    Unfortunately, the best way to do this would be to perform a full conflict test by disabling your other plugins and switching to default WP theme.
    Since you have a live site I would suggest creating a staging environment that would be an exact copy of your live site and perform the test there.

    Cheers,
    Predrag

    Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    6 years, 8 months ago

    Hello @gradford23

    I’m marking this topic as resolved as we haven’t heard back from you for a while.
    Feel free to post back any updates though, and we can re-open it and continue troubleshooting. 🙂

    Take care,
    Dimitris

Viewing 4 replies - 1 through 4 (of 4 total)

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