Title: Wrong Cart
Last modified: November 23, 2020

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# Wrong Cart

 *  Resolved [athanar](https://wordpress.org/support/users/athanar/)
 * (@athanar)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/wrong-cart/)
 * Hello,
 * When I try the code 9QGNZNP9 on 1 purchased comb / 1 free comb, it works for 
   1, 2 but not 3: the basket calculations are not good.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwrong-cart%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Thread Starter [athanar](https://wordpress.org/support/users/athanar/)
 * (@athanar)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/wrong-cart/#post-13698571)
 * How should the BOGO deal be applied?
    Only once X Repeatedly
 *  Plugin Support [Fauzan Azizie](https://wordpress.org/support/users/fauzanade/)
 * (@fauzanade)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/wrong-cart/#post-13700763)
 * Hi [@athanar](https://wordpress.org/support/users/athanar/),
 * I tried adding 10 combs to the cart and it works well for me. I got free 5 combs.
   [https://snipboard.io/VdGCxF.jpg](https://snipboard.io/VdGCxF.jpg)
 *  Thread Starter [athanar](https://wordpress.org/support/users/athanar/)
 * (@athanar)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/wrong-cart/#post-13701420)
 * Thank you for your response.
    I don’t understand the screenshot in quantity there’s
   marked 10 and there’s 5 free. From my point of view: a customer puts 5 products
   in the basket, applies the promo code and receives 5. In the case shown here,
   it’s more like I put 5 in the basket and I get 2 free? If you, when you have 
   tested, put 5 products in the shopping cart, apply the code and you get 10 products
   in total: could you tell me how to proceed? Because I can’t reproduce it.
 * Here are my settings:
    [https://snipboard.io/6CYWpm.jpg](https://snipboard.io/6CYWpm.jpg)
 * And here’s my test:
    [https://snipboard.io/JPEkAx.jpg](https://snipboard.io/JPEkAx.jpg)
 * Can you tell me if it’s a problem with the settings or another function?
    Thank
   you in advance for your answer. Cedric.
 *  Thread Starter [athanar](https://wordpress.org/support/users/athanar/)
 * (@athanar)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/wrong-cart/#post-13706036)
 * Any help?
    Of course it’s for the Black Friday 🙂
 * thanks!
    Cédric.
 *  Plugin Support [Fauzan Azizie](https://wordpress.org/support/users/fauzanade/)
 * (@fauzanade)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/wrong-cart/#post-13706145)
 * Hi [@athanar](https://wordpress.org/support/users/athanar/),
 * I’m sorry for the confusion here. By default, the customer would need to add 
   the products manually to the cart. [https://www.loom.com/share/57456801173e4b80857b22c0faa7b268](https://www.loom.com/share/57456801173e4b80857b22c0faa7b268)
 * If you want the free products are added automatically, please kindly enable the“
   Automatically add deal products to cart” option here: [https://snipboard.io/uZsvxi.jpg](https://snipboard.io/uZsvxi.jpg)
 * Please let me know how it goes. Looking forward to your reply 🙂
 *  Thread Starter [athanar](https://wordpress.org/support/users/athanar/)
 * (@athanar)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/wrong-cart/#post-13706185)
 * Hello Fauzan
 * No worries, thanks to answer and follow the ticket.
 * What I would like to do: the customer adds 10 products to his cart, we give us
   10 products. In the video I have the impression that it’s half (5).
 * Thank you
    -  This reply was modified 5 years, 6 months ago by [athanar](https://wordpress.org/support/users/athanar/).
    -  This reply was modified 5 years, 6 months ago by [athanar](https://wordpress.org/support/users/athanar/).
 *  Plugin Support [Fauzan Azizie](https://wordpress.org/support/users/fauzanade/)
 * (@fauzanade)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/wrong-cart/#post-13706217)
 * Hi [@athanar](https://wordpress.org/support/users/athanar/),
 * Could you please try enabling the “Automatically add deal products to cart” option
   here: [https://snipboard.io/uZsvxi.jpg](https://snipboard.io/uZsvxi.jpg)
 * Please let me know how it goes. Looking forward to your reply 🙂
 *  Thread Starter [athanar](https://wordpress.org/support/users/athanar/)
 * (@athanar)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/wrong-cart/#post-13706255)
 * Hi,
 * I active it with the same coupon.
    Same results.
 * thanks.
    Cédric.
 *  Plugin Support [Fauzan Azizie](https://wordpress.org/support/users/fauzanade/)
 * (@fauzanade)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/wrong-cart/#post-13713162)
 * Hi [@athanar](https://wordpress.org/support/users/athanar/),
 * I’m afraid it won’t immediately increase the quantity to 10. It’ll increase the
   quantity based on the quantity you set here: [https://snipboard.io/6H5Om3.jpg](https://snipboard.io/6H5Om3.jpg)
 * So in your case, every time the customer increase comb’s quantity to 1, it’ll
   add the one free product 1. If you add it quickly to 10, it’ll give the discount
   to the other 5 products.
 * I know it’s quite confusing because the Trigger and Apply product is the same.
   You can try to create a coupon with a different Trigger and Apply product and
   you can see the difference.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Wrong Cart’ is closed to new replies.

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   png?rev=2760901)
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 * 9 replies
 * 2 participants
 * Last reply from: [Fauzan Azizie](https://wordpress.org/support/users/fauzanade/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/wrong-cart/#post-13713162)
 * Status: resolved