Title: Wrong cost charged
Last modified: March 29, 2021

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# Wrong cost charged

 *  Resolved [aerogra](https://wordpress.org/support/users/aerogra/)
 * (@aerogra)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/wrong-cost-charged/)
 * Clients charged with a fixed amount to 20.95 shipping cost while there is a different
   cost based on the weight rule.
    I used debug mode and although I access the website
   from Italy and add italian address Customer matched zone is “Finland”. I remove
   Finland but nothing changed. What causes this issue?
 * I will apreciate your help.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwrong-cost-charged%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Grzegorz Rola](https://wordpress.org/support/users/grola/)
 * (@grola)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/wrong-cost-charged/#post-14247915)
 * Hi,
 * please show shipping zone settings in screenshots.
 * Best regards
    Grzegorz
 *  Thread Starter [aerogra](https://wordpress.org/support/users/aerogra/)
 * (@aerogra)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/wrong-cost-charged/#post-14247929)
 * Hi, I just solved the issue. The problem caused because in General shipping zones
   I removed Finland and in flexshiping I kept it. Now everything works fine. Thanks
   fo your responce.
 * Best regards
 * Aris

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Wrong cost charged’ is closed to new replies.

 * ![](https://ps.w.org/flexible-shipping/assets/icon.svg?rev=2737045)
 * [Weight Based Shipping Table Rate for WooCommerce – Flexible Shipping](https://wordpress.org/plugins/flexible-shipping/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/flexible-shipping/unresolved/)
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 * 2 replies
 * 2 participants
 * Last reply from: [aerogra](https://wordpress.org/support/users/aerogra/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/wrong-cost-charged/#post-14247929)
 * Status: resolved