• Hi there – I’m working with Girls Inc PNW who have a license with you but I am unsure what the login for Gravity Forms support is. I’m hoping you can help me.

    I am trying to set up to contact Salesforce feeds from one Gravity form. It is working almost perfectly except when I try to match with an email (only one of the feeds uses the email field)- it says the email i have entered is invalid because it seems to be passing along the Salesforce ID of the contact created by the other feed. I am so confused! Any help???

    I have matched the Form Email field with the preferred email in Salesforce.
    I am using the preferred email as my matching key
    In the entry record, it says that I have input a legit email
    However, the error from Salesforce is reading:

    Error when adding to Salesforce (Contact): Personal email: Invalid Email Address: [insert the Salesforce ID of the OTHER contact being created by the the other Salesforce feed from this form]

    Any help is appreciated!

    Thanks!

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