Title: Wrong e-mail sent
Last modified: June 1, 2019

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# Wrong e-mail sent

 *  Resolved [blueroses](https://wordpress.org/support/users/blueroses/)
 * (@blueroses)
 * [6 years, 12 months ago](https://wordpress.org/support/topic/wrong-e-mail-sent/)
 * Hi,
 * I have made the design and text, but how do I get WooCommerce to use it? It doesn’t
   work 🙁

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [hannah](https://wordpress.org/support/users/hannahritner/)
 * (@hannahritner)
 * [6 years, 12 months ago](https://wordpress.org/support/topic/wrong-e-mail-sent/#post-11597851)
 * Hey,
    Is it showing correctly in the backend? Have you cleared your cache?
 * Hannah
 *  Thread Starter [blueroses](https://wordpress.org/support/users/blueroses/)
 * (@blueroses)
 * [6 years, 12 months ago](https://wordpress.org/support/topic/wrong-e-mail-sent/#post-11598532)
 * Hey,
 * It’s showing everything except the text. And the backend seems fine.
 *  Plugin Contributor [Ben Ritner – Kadence WP](https://wordpress.org/support/users/britner/)
 * (@britner)
 * [6 years, 12 months ago](https://wordpress.org/support/topic/wrong-e-mail-sent/#post-11600747)
 * Can you send a screenshot of what you are seeing?
 * Ben
 *  Thread Starter [blueroses](https://wordpress.org/support/users/blueroses/)
 * (@blueroses)
 * [6 years, 12 months ago](https://wordpress.org/support/topic/wrong-e-mail-sent/#post-11601239)
 * [https://ibb.co/0QjWgy7](https://ibb.co/0QjWgy7) – backend.
    [https://ibb.co/GWzXLL8](https://ibb.co/GWzXLL8)–
   what the customer see.
    -  This reply was modified 6 years, 12 months ago by [blueroses](https://wordpress.org/support/users/blueroses/).
 *  Plugin Contributor [Ben Ritner – Kadence WP](https://wordpress.org/support/users/britner/)
 * (@britner)
 * [6 years, 12 months ago](https://wordpress.org/support/topic/wrong-e-mail-sent/#post-11601274)
 * Hey,
    There are muitutple email types. For example, There is a processing order,
   completed order, on hold order email. They are all similar but are sent based
   on the order status.
 * This: [https://ibb.co/GWzXLL8](https://ibb.co/GWzXLL8) is the “processing order
   email”
 * and this looks like the invoice email: [https://ibb.co/0QjWgy7](https://ibb.co/0QjWgy7)
 * Try changing the email type to “processing” and editing that email.
 * Ben
 *  Thread Starter [blueroses](https://wordpress.org/support/users/blueroses/)
 * (@blueroses)
 * [6 years, 12 months ago](https://wordpress.org/support/topic/wrong-e-mail-sent/#post-11602433)
 * Thank you so much 😀

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Wrong e-mail sent’ is closed to new replies.

 * ![](https://ps.w.org/kadence-woocommerce-email-designer/assets/icon-256x256.png?
   rev=3115863)
 * [Kadence WooCommerce Email Designer](https://wordpress.org/plugins/kadence-woocommerce-email-designer/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/kadence-woocommerce-email-designer/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/kadence-woocommerce-email-designer/)
 * [Active Topics](https://wordpress.org/support/plugin/kadence-woocommerce-email-designer/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/kadence-woocommerce-email-designer/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/kadence-woocommerce-email-designer/reviews/)

 * 6 replies
 * 3 participants
 * Last reply from: [blueroses](https://wordpress.org/support/users/blueroses/)
 * Last activity: [6 years, 12 months ago](https://wordpress.org/support/topic/wrong-e-mail-sent/#post-11602433)
 * Status: resolved