Title: Wrong “From:” Email
Last modified: December 18, 2020

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# Wrong “From:” Email

 *  [abladb](https://wordpress.org/support/users/abladb/)
 * (@abladb)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/wrong-from-email-2/)
 * Hi guys,
 * I have two questions for you regarding to Contact Form 7
 * I was wondering why in the helping image it must be necessary to have the same
   email for sender and receiver:
 * **TO:** has the email **[me@example.com](https://wordpress.org/support/topic/wrong-from-email-2/me@example.com?output_format=md)**
   AND
    **FROM:** must to have the same **[me@example.com](https://wordpress.org/support/topic/wrong-from-email-2/me@example.com?output_format=md)**
 * I have test it, and yeah! there is no way to put
    **FROM:** [your-name] <[your-
   email]>
 * It is not an error from the Helping Page. It happens to the plugin too.
    ——- 
   The second question is: How can I change the color of the field names? I have
   tried it with <style> tag but it don’t work. And how could I change the Send 
   button color as well?
 * Regards
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwrong-from-email-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Yordan Soares](https://wordpress.org/support/users/yordansoares/)
 * (@yordansoares)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/wrong-from-email-2/#post-13810774)
 * Hello [@abladb](https://wordpress.org/support/users/abladb/),
 * Regarding the screenshot where the same mail is displayed in both the To and 
   From fields, you are right: the addresses should be different (maybe we need 
   to update this screenshot in order to avoid user confusing). Usually a generic
   address of outbound and a monitored mail of inbound is placed. For example:
 * **To**: [myrealemail@example.com](https://wordpress.org/support/topic/wrong-from-email-2/myrealemail@example.com?output_format=md)
   **
   From**: [no-reply@example.com](https://wordpress.org/support/topic/wrong-from-email-2/no-reply@example.com?output_format=md)
 * This last address (no-reply) can be a real account created just for email sending
   purposes.
 * Answering your other question about styles, please read [Styling contact form](https://contactform7.com/styling-contact-form/)
   in order to learn more.
 * Best regards,
    Yordan.
 *  Thread Starter [abladb](https://wordpress.org/support/users/abladb/)
 * (@abladb)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/wrong-from-email-2/#post-13811669)
 * As I have checked using the plugin it should be
 * TO: our email, let’s say [me@example.com](https://wordpress.org/support/topic/wrong-from-email-2/me@example.com?output_format=md),
   and
    FROM: should be **[your-name] <[your-email]>**
 * where [your-name] is the name given at the form field
    <label> Complete Name (
   mandatory) [text* your-name] </label>
 * and where [your-email] is the email given at the form field
    <label> Email (mandatory)[
   email* your-email] </label>
 * But I have tried **[your-name] <[your-email]>** and it takes out an error: Invalid
   mailbox syntax is used. I have read at the help section this is not correct because
   of ‘<‘ and ‘>’ then, why is it given as an option?
 * Even I have tried it as just **[your-email]**, but then it takes out: **Sender
   email address does not belong to the site domain.** And that’s the problem, the
   sender’s mail will never be from my site domain. Let me explain this with an 
   example: You write a comment on my form, and your email is [me@example.com](https://wordpress.org/support/topic/wrong-from-email-2/me@example.com?output_format=md).
   Your plugin only lets to say that you, with an email from my site domain is writing
   me. And that’s not correct.
    -  This reply was modified 5 years, 5 months ago by [abladb](https://wordpress.org/support/users/abladb/).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Wrong “From:” Email’ is closed to new replies.

 * ![](https://ps.w.org/contact-form-7/assets/icon.svg?rev=2339255)
 * [Contact Form 7](https://wordpress.org/plugins/contact-form-7/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/contact-form-7/)
 * [Active Topics](https://wordpress.org/support/plugin/contact-form-7/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-7/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/contact-form-7/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [abladb](https://wordpress.org/support/users/abladb/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/wrong-from-email-2/#post-13811669)
 * Status: not resolved