Title: Wrong password saved
Last modified: February 9, 2026

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# Wrong password saved

 *  Resolved [Rocco Aliberti](https://wordpress.org/support/users/d4z_c0nf/)
 * (@d4z_c0nf)
 * [3 months, 4 weeks ago](https://wordpress.org/support/topic/wrong-password-saved/)
 * Hey there,
   I have the plugin configured to use “other smtp”. I can’t send emails
   though due to Invalid Authentication Data, I double checked all the info are 
   corrected.I investigated trough the code and printed the password value actually
   used to send emails, and I found it’s not what it should be:
 * My password looks like this: `%d6u_@89I\`c7` (this is not the real one, don’t
   worry) but the one that gets saved is basically `u_@89Ic7`(yeah it’s saved encoded,
   but I decoded it here to let you appreciate what’s happening). What happens is
   that `%d6` gets stripped, due the the password input field being sanitized via`
   sanitize_text_field` which:
 * > Strips percent-encoded characters
   >  [https://developer.wordpress.org/reference/functions/sanitize_text_field/](https://developer.wordpress.org/reference/functions/sanitize_text_field/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [M Aqib Khan](https://wordpress.org/support/users/aqibkhan9/)
 * (@aqibkhan9)
 * [3 months, 4 weeks ago](https://wordpress.org/support/topic/wrong-password-saved/#post-18815696)
 * Hello [@d4z_c0nf](https://wordpress.org/support/users/d4z_c0nf/),
 * Thank you for reaching out to our Support, and I’m sorry to hear that you’ve 
   encountered this issue.
 * I’ve shared the details with our technical team for further investigation. I’ll
   get back to you as soon as I hear from them, or if they need any additional information
   from your end.
 * Thank you for your patience, and I appreciate you bringing this to our attention.
 *  Plugin Support [M Aqib Khan](https://wordpress.org/support/users/aqibkhan9/)
 * (@aqibkhan9)
 * [1 month, 2 weeks ago](https://wordpress.org/support/topic/wrong-password-saved/#post-18887359)
 * Hey [@d4z_c0nf](https://wordpress.org/support/users/d4z_c0nf/)
 * Our team has noted this & will resolve it in our upcoming sprints.
 * If a beta is shared by them, I will share it here as well.

Viewing 2 replies - 1 through 2 (of 2 total)

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 * ![](https://ps.w.org/post-smtp/assets/icon-128x128.gif?rev=3209655)
 * [Post SMTP – Complete Email Deliverability and SMTP Solution with Email Logs, Alerts, Backup SMTP & Mobile App](https://wordpress.org/plugins/post-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/post-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/post-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/post-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/post-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/post-smtp/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [M Aqib Khan](https://wordpress.org/support/users/aqibkhan9/)
 * Last activity: [1 month, 2 weeks ago](https://wordpress.org/support/topic/wrong-password-saved/#post-18887359)
 * Status: resolved