Title: Wrong payee data on Square
Last modified: July 11, 2021

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# Wrong payee data on Square

 *  Resolved [ches88](https://wordpress.org/support/users/ches88/)
 * (@ches88)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/wrong-payee-data-on-square/)
 * I’m using Woocommerce Square with the Storefront theme. All plugins are up-to-
   date.
 * I’m getting some problems when I’m testing the live payment process on my development
   computer, in the same internet browser – whether I am loggged-in to wordpress
   or not.
 * I’ve made orders using the same card with various different names and email addresses.
   
   Woocommerce records the entered information correctly in wordpress. On the Square
   site, the transactions appear, but the name and email address of the logged-in
   WordPress User (me) – not those entered with the order – are recorded for *all*
   the transactions made through the development browser. Transactions made though
   different browsers, or on different devices are recorded correctly.
 * I would appreciate an explanation for this behaviour and a way to prevent it,
   if possible.
 * Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [wbrubaker.a11n](https://wordpress.org/support/users/wbrubaker/)
 * (@wbrubaker)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/wrong-payee-data-on-square/#post-14649459)
 * If you see data on the Square website that is not as you expect it, but the data
   does appear to be correct on your WooCommerce site, that is an indication to 
   me that you should contact the support team at Square for an explanation.
 * I imagine it will be closely related to:
 * > I’ve made orders using the same card with various different names and email
   > addresses.
 * I imagine that card token gets assigned with the same name and email address 
   that it is first generated for.
 *  Thread Starter [ches88](https://wordpress.org/support/users/ches88/)
 * (@ches88)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/wrong-payee-data-on-square/#post-14650514)
 * Thanks for you response [@wbrubaker](https://wordpress.org/support/users/wbrubaker/).
 * > you should contact the support team at Square for an explanation
 * I did that and they looked into it, but couldn’t find a source of the problem
   at their end.
 * I’m new to wordpress and WooCommerce, but I suspect a cookie/database issue.
 * I think you’re right about the card token, but its picking up the wp user and
   not the entered buyer details.
 *  Plugin Support [Ryan Ray](https://wordpress.org/support/users/ryanr14/)
 * (@ryanr14)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/wrong-payee-data-on-square/#post-14651645)
 * Hi [@ches88](https://wordpress.org/support/users/ches88/),
 * > I think you’re right about the card token, but its picking up the wp user and
   > not the entered buyer details.
 * I do think this is the intended behavior. A card source is associated with a 
   user, if logged in, upon the first purchase.
 * If you are NOT logged in, a customer is created but no card saved to the customer
   in Square or Woo.
 * ![https://d.pr/i/LjcwFU]([https://d.pr/i/LjcwFU+](https://d.pr/i/LjcwFU+))
    Image
   link: [https://d.pr/i/LjcwFU](https://d.pr/i/LjcwFU)
 * Back to your issue, if you do use a card already associated with a user in your
   Square account that order is then associated with the customer in Square even
   though in WooCommerce it was purchased with a different user or used different
   billing/shipping addresses.
 * It seems the original details in Square stay there associated with that card 
   no matter what happens in Woo. I think that makes sense as in most cases there
   are not multiple customers using the same card. I hope that helps clarify things.
 *  Thread Starter [ches88](https://wordpress.org/support/users/ches88/)
 * (@ches88)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/wrong-payee-data-on-square/#post-14651698)
 * Thanks [@ryanr14](https://wordpress.org/support/users/ryanr14/),
 * Yes, that certainly helps clarify things.
 *  [Mike W](https://wordpress.org/support/users/nixiack8/)
 * (@nixiack8)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/wrong-payee-data-on-square/#post-14653150)
 * Hi [@ches88](https://wordpress.org/support/users/ches88/),
 * Glad we could assist 🙂 I will go ahead and mark this as `Solved` but if you 
   have further questions let us know!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Wrong payee data on Square’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-square/assets/icon-256x256.png?rev=3234354)
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## Tags

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 * 5 replies
 * 4 participants
 * Last reply from: [Mike W](https://wordpress.org/support/users/nixiack8/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/wrong-payee-data-on-square/#post-14653150)
 * Status: resolved