Title: Wrong Shipping State
Last modified: January 9, 2018

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# Wrong Shipping State

 *  [mlnewco1](https://wordpress.org/support/users/mlnewco1/)
 * (@mlnewco1)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/wrong-shipping-state/)
 * The Shipping Address State for orders outside of California is populating as 
   being from CA, and customers are being charged sales tax. For example an order
   whose billing address was Plato, MN 55370, had their Shipping address changed
   to Plato, **CA** 55370 in the order confirmation email. This is causing confusion
   for customers who have to call and ensure we don’t ship to an incorrect address.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwrong-shipping-state%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [angelleyesupport](https://wordpress.org/support/users/angelleyesupport/)
 * (@angelleyesupport)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/wrong-shipping-state/#post-9846601)
 * Hi, I’m sorry for the inconvenience, Can you share your site link for review?
   
   Also please [Submit a Ticket](http://angelleye.com/support/) here and include
   the logs from our plugin for our review. Thanks!
 *  Plugin Contributor [angelleye](https://wordpress.org/support/users/angelleye/)
 * (@angelleye)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/wrong-shipping-state/#post-9847253)
 * [@mlnewco1](https://wordpress.org/support/users/mlnewco1/), that is odd behavior
   for sure, and we don’t have any other reports of it. Do you have any other plugins
   on your site that could be interfering with the shipping address at all? Is this
   happening with Express Checkout, Payments Pro, or both?
 *  Thread Starter [mlnewco1](https://wordpress.org/support/users/mlnewco1/)
 * (@mlnewco1)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/wrong-shipping-state/#post-9849367)
 * This is occurring with PayPal Express Checkout.
 * How do I export the logs from the plugin to include with my support ticket?
 *  Plugin Contributor [angelleyesupport](https://wordpress.org/support/users/angelleyesupport/)
 * (@angelleyesupport)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/wrong-shipping-state/#post-9849801)
 * That’s, odd though,Please go to WooCommerce > Status > Logs > PayPal_express
   
   Copy that into a file and the attach with your support ticket for our review.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Wrong Shipping State’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/paypal-for-woocommerce_dce4f5.svg)
 * [PayPal for WooCommerce](https://wordpress.org/plugins/paypal-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/paypal-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/paypal-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/paypal-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/paypal-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/paypal-for-woocommerce/reviews/)

## Tags

 * [order](https://wordpress.org/support/topic-tag/order/)
 * [shipping address](https://wordpress.org/support/topic-tag/shipping-address/)

 * 4 replies
 * 3 participants
 * Last reply from: [angelleyesupport](https://wordpress.org/support/users/angelleyesupport/)
 * Last activity: [8 years, 5 months ago](https://wordpress.org/support/topic/wrong-shipping-state/#post-9849801)
 * Status: not resolved