Title: Wrong status for orders
Last modified: May 5, 2022

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# Wrong status for orders

 *  Resolved [colorito](https://wordpress.org/support/users/colorito/)
 * (@colorito)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/wrong-status-for-orders/)
 * We noticed that we are getting the wrong status for some orders.
    Sometimes the
   order is completed in WooCommerce but in Mollie it is showing that the payment
   has failed/cancelled. How do we solve this?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Pascal77](https://wordpress.org/support/users/pascal77/)
 * (@pascal77)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/wrong-status-for-orders/#post-15635586)
 * Same problem here. I have updated Mollie plugin and hope it is fixed. Not handy!
 *  Plugin Support [Syde Niklas](https://wordpress.org/support/users/niklasinpsyde/)
 * (@niklasinpsyde)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/wrong-status-for-orders/#post-15636719)
 * Hi [@colorito](https://wordpress.org/support/users/colorito/) & [@pascal77](https://wordpress.org/support/users/pascal77/),
 * Are you both using the latest version 7.1.0?
 * When the order status does not change after the payment, there is usually an 
   issue with the webhooks.
    Does this behavior persist for you when you disable
   all other plugins except for WooCommerce and Mollie or try it with a previous
   version, such as [7.0.2](https://downloads.wordpress.org/plugin/mollie-payments-for-woocommerce.7.0.2.zip)?
 * We would also be interested in a copy of your latest Mollie log files and your
   system report.
    You can share these either here in the forums or privately with
   us from here: [https://mollie.inpsyde.com/docs/request-support/](https://mollie.inpsyde.com/docs/request-support/)
   Thanks!
 * Kind regards,
    Niklas
 *  Plugin Support [Syde Joost](https://wordpress.org/support/users/joostvandevijver/)
 * (@joostvandevijver)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/wrong-status-for-orders/#post-15776982)
 * Hello,
 * Since we have not heard back from you for over a month, we will mark this thread
   as resolved. Do not hesitate to open a new thread if you still need our support
   on this or any other issue.
 * Kind regards,
    Joost

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Wrong status for orders’ is closed to new replies.

 * ![](https://ps.w.org/mollie-payments-for-woocommerce/assets/icon-256x256.png?
   rev=3090580)
 * [Mollie Payments for WooCommerce](https://wordpress.org/plugins/mollie-payments-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mollie-payments-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mollie-payments-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/mollie-payments-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mollie-payments-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mollie-payments-for-woocommerce/reviews/)

 * 3 replies
 * 4 participants
 * Last reply from: [Syde Joost](https://wordpress.org/support/users/joostvandevijver/)
 * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/wrong-status-for-orders/#post-15776982)
 * Status: resolved