Title: Wrong subscription date
Last modified: July 10, 2023

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# Wrong subscription date

 *  Resolved [Alcegraphics](https://wordpress.org/support/users/alcegraphics/)
 * (@alcegraphics)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/wrong-subscription-date/)
 * Hello there,
 * I have noticed that some of my subscribers have a wrong subscription date.
 * If I subscribe to the newsletter and check the list, some dates are correct with
   hour and day, others seems registered 4-5 weeks ago, but I have started using
   the plugin since a couple of days.
 * [Here is a screen](https://drive.google.com/file/d/1WgaNmrt4k3gg4t61EWqxGybrLr4c6A6z/view?usp=sharing)
 * Thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwrong-subscription-date%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Elvira K.](https://wordpress.org/support/users/treibalen/)
 * (@treibalen)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/wrong-subscription-date/#post-16902911)
 * Hi there [@alcegraphics](https://wordpress.org/support/users/alcegraphics/),
 * Thanks for reaching out!
 * Is it possible that these subscribers have been imported with these dates or 
   subscribed on May 31st indeed?
 * I actually see a sending test email sent from your account on May 31st so the
   plugin has already been active back then.
 * Cheers!
 *  Thread Starter [Alcegraphics](https://wordpress.org/support/users/alcegraphics/)
 * (@alcegraphics)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/wrong-subscription-date/#post-16902941)
 * Hello, thanks for your answer.
 * That’s not possible because the plugin was activated 2 days before my ticket,
   around beginning of July
 *  [Elvira K.](https://wordpress.org/support/users/treibalen/)
 * (@treibalen)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/wrong-subscription-date/#post-16907019)
 * Hi there [@alcegraphics](https://wordpress.org/support/users/alcegraphics/),
 * If you activated the plugin before, did some tests, then disabled the plugin,
   all data will still be there.
 * Please contact us via [https://www.mailpoet.com/support/sales-pre-sales-questions/](https://www.mailpoet.com/support/sales-pre-sales-questions/)
   and include a link to this thread. We will send you the log.
 * Cheers!
 *  [Elvira K.](https://wordpress.org/support/users/treibalen/)
 * (@treibalen)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/wrong-subscription-date/#post-16956867)
 * Hi there [@alcegraphics](https://wordpress.org/support/users/alcegraphics/),
 * I’m going to mark this as resolved since we asked you to contact us via another
   support channel.
 * Enjoy the rest of your day!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Wrong subscription date’ is closed to new replies.

 * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564)
 * [MailPoet - Newsletters, Email Marketing, and Automation](https://wordpress.org/plugins/mailpoet/)
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 * 4 replies
 * 2 participants
 * Last reply from: [Elvira K.](https://wordpress.org/support/users/treibalen/)
 * Last activity: [2 years, 10 months ago](https://wordpress.org/support/topic/wrong-subscription-date/#post-16956867)
 * Status: resolved