Title: wrong total amount reached
Last modified: June 3, 2020

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# wrong total amount reached

 *  Resolved [Azienda20](https://wordpress.org/support/users/azienda20/)
 * (@azienda20)
 * [6 years ago](https://wordpress.org/support/topic/wrong-total-amount-reached/)
 * Hi
    the donations total amount reached is wrong The plugin shows € 4270 instead
   of € 4955 donations received and completed What is the issue? Thank You
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwrong-total-amount-reached%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Rick Alday](https://wordpress.org/support/users/mrdaro/)
 * (@mrdaro)
 * [6 years ago](https://wordpress.org/support/topic/wrong-total-amount-reached/#post-12957401)
 * Hi [@azienda20](https://wordpress.org/support/users/azienda20/),
 * Glad you reached out.
 * Clear any cache on your site first.
 * Then, go to Donations > Tools > Data and select Recalculate Total Donation Income
   Amount and hit submit. This will ask GiveWP to reevaluate all the donations and
   re-do all that math to make sure things add up properly.
 * Let me know if that helps!
 *  Plugin Support [Matheus Martins](https://wordpress.org/support/users/matheusfd/)
 * (@matheusfd)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/wrong-total-amount-reached/#post-12987633)
 * Hey [@azienda20](https://wordpress.org/support/users/azienda20/),
 * Just checking in on this issue. We’d love to hear whether our support helped 
   resolve the problem or not.
 * Do you still need assistance here?
 * If you’re all set, I’d really appreciate a rating [here](https://wordpress.org/support/plugin/give/reviews/#new-post).
   If you still need help, reply and we’ll make sure everything is handled.
 * Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘wrong total amount reached’ is closed to new replies.

 * ![](https://ps.w.org/give/assets/icon-256x256.jpg?rev=2873287)
 * [GiveWP - Donation Plugin and Fundraising Platform](https://wordpress.org/plugins/give/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/give/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/give/)
 * [Active Topics](https://wordpress.org/support/plugin/give/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/give/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/give/reviews/)

## Tags

 * [goal](https://wordpress.org/support/topic-tag/goal/)
 * [recalculate](https://wordpress.org/support/topic-tag/recalculate/)

 * 2 replies
 * 3 participants
 * Last reply from: [Matheus Martins](https://wordpress.org/support/users/matheusfd/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/wrong-total-amount-reached/#post-12987633)
 * Status: resolved