Title: WSOD Help
Last modified: October 15, 2018

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# WSOD Help

 *  Resolved [Caitlyn](https://wordpress.org/support/users/cahowell12/)
 * (@cahowell12)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/wsod-help/)
 * Hello!
 * I have the dreaded white screen of death. I have attempted to go through all 
   the steps outlined in:
    [https://codex.wordpress.org/Common_WordPress_Errors#The_White_Screen_of_Death](https://codex.wordpress.org/Common_WordPress_Errors#The_White_Screen_of_Death)
 * However, when I use FileZilla, I get the following errors when trying to access
   my site:
    Response: 530 Login authentication failed Error: Critical error: Could
   not connect to server
 * The problem is that I am 100% positive I have entered the right name and password.
   I previously got hacked and installed a bunch of authentication plugins and I’m
   wondering if this is what is preventing me from logging in? Is there any other
   way to login?
 * Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwsod-help%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Thread Starter [Caitlyn](https://wordpress.org/support/users/cahowell12/)
 * (@cahowell12)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/wsod-help/#post-10782549)
 * Fixed it!

Viewing 1 replies (of 1 total)

The topic ‘WSOD Help’ is closed to new replies.

## Tags

 * [FileZilla](https://wordpress.org/support/topic-tag/filezilla/)
 * [white screen of death](https://wordpress.org/support/topic-tag/white-screen-of-death/)
 * [WSOD](https://wordpress.org/support/topic-tag/wsod/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 1 participant
 * Last reply from: [Caitlyn](https://wordpress.org/support/users/cahowell12/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/wsod-help/#post-10782549)
 * Status: resolved

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