Title: www and not www
Last modified: March 30, 2018

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# www and not www

 *  Resolved [gringozero](https://wordpress.org/support/users/gringozero/)
 * (@gringozero)
 * [8 years ago](https://wordpress.org/support/topic/www-and-not-www/)
 * Love this plug in and how it scans first, and how easy it is to use.
 * The issue I’m having is that some browsers aren’t redirecting completely.
 * we do not have the “www” in the site addresses on the settings/genral page.
 * Yet some of our customers are typing in [http://www.capstoneart.co.uk](http://www.capstoneart.co.uk)
   and getting an insecure page. Safari and Chrome seem to ignore that, but Firefox
   shows the insecure page.
 * Is there anything else I can set via the plug in to force the redirection. In
   a help file I got for manually doing the SSL stuff, they said I’d have to change
   either the htaccess file or the wpcongif file to include force direcircts.
 * I thought your plugin would inclued that step, but both seem unaffected.
 * This site is not at root, but in a folder labelled “uk”
 * Any clues greatly appreciated.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwww-and-not-www%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

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 * 0 replies
 * 1 participant
 * Last reply from: [gringozero](https://wordpress.org/support/users/gringozero/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/www-and-not-www/)
 * Status: resolved