Title: XMLReader Support Missing
Last modified: April 1, 2023

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# XMLReader Support Missing

 *  Resolved [Charlie](https://wordpress.org/support/users/crtsound/)
 * (@crtsound)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/xmlreader-support-missing-2/)
 * Hello, I am having trouble using starter templates.
 * I keep getting the ‘XML Reader support missing’ error however upon contacting
   my hosting company, they have said that the XML reader is installed and enabled.
   Upon checking error logs the following error is displayed:
 * [Thu Mar 30 10:08:19.965764 2023] [proxy_fcgi:error] [pid 14:tid 139831138577208][
   client 172.24.0.244:42566] AH01071: Got error ‘PHP message: PHP Fatal error: 
   Uncaught Error: Call to undefined function session_write_close() in /httpdocs/
   wp-content/plugins/astra-sites/inc/importers/batch-processing/helpers/class-wp-
   background-process.php:167\nStack trace:\n#0 /httpdocs/wp-includes/class-wp-hook.
   php(308): WP_Background_Process->maybe_handle()\n#1 /httpdocs/wp-includes/class-
   wp-hook.php(332): WP_Hook->apply_filters()\n#2 /httpdocs/wp-includes/plugin.php(
   517): WP_Hook->do_action()\n#3 /httpdocs/wp-admin/admin-ajax.php(203): do_action()\
   n#4 {main}\n thrown in /httpdocs/wp-content/plugins/astra-sites/inc/importers/
   batch-processing/helpers/class-wp-background-process.php on line 167’
 * Please could someone give me some assistance? I don’t have much knowledge about
   this to troubleshoot myself. My host has also provided this PHP info page: crtsound.
   com/info.php
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fxmlreader-support-missing-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Herman Asrori (BSF)](https://wordpress.org/support/users/bsfherman/)
 * (@bsfherman)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/xmlreader-support-missing-2/#post-16651489)
 * Hi [@crtsound](https://wordpress.org/support/users/crtsound/), sorry for the 
   delay.
 * Where did you get it? Or what did you when you got that error message?
 * Also, you have PHP 8.1.17. Could you please try downgrade it to PHP 8.0.x and
   see if the error message stops.
 * Kind regards,
    Herman 😊
 *  Plugin Support [Herman Asrori (BSF)](https://wordpress.org/support/users/bsfherman/)
 * (@bsfherman)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/xmlreader-support-missing-2/#post-16693389)
 * Hi, I am marking this thread as `Resolved` due to the lack of activity. Feel 
   free to start a new thread if you need any help related to this plugin.
 * Kind regards,
    Herman 😊

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘XMLReader Support Missing’ is closed to new replies.

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## Tags

 * [php](https://wordpress.org/support/topic-tag/php/)

 * 2 replies
 * 2 participants
 * Last reply from: [Herman Asrori (BSF)](https://wordpress.org/support/users/bsfherman/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/xmlreader-support-missing-2/#post-16693389)
 * Status: resolved