Title: XMLRPC not working while plugin is active Last modified: June 19, 2019 --- # XMLRPC not working while plugin is active * Resolved [Abel Bottello](https://wordpress.org/support/users/akerfeldt/) * (@akerfeldt) * [6 years, 11 months ago](https://wordpress.org/support/topic/xmlrpc-not-working-while-plugin-is-active/) * Hi. It’s been a while since I cannot connect to my site from WordPress.com via Jetpack. The xmlrpc.php file doesn’t show anything, it should display “XML-RPC server accepts POST requests only”. * When I deactivate the plugin, the xmlrpc.php works fine, it displays the text and I can connect it to Jetpack. * How can I solve this? * SITE DETAILS: * ``` Operating System : Linux (64 Bit) Server : Apache Memory usage : 43.85 MByte MYSQL Version : 10.0.38-MariaDB SQL Mode : Not set PHP Version : 7.2.19 PHP Safe Mode : Off PHP Allow URL fopen : On PHP Memory Limit : 256 PHP Max Upload Size : 8M PHP Max Post Size : 8M PCRE Backtracking Limit : 1000000 PHP Max Script Execute Time : 30s PHP Exif support : Yes (V7.2.) PHP IPTC support : Yes PHP XML support : Yes GD Version : bundled (2.1.0 compatible) FreeType Support : Yes FreeType Linkage : with freetype GIF Read Support : Yes GIF Create Support : Yes JPEG Support : Yes PNG Support : Yes WBMP Support : Yes XPM Support : Yes XBM Support : Yes WebP Support : Yes BMP Support : Yes JIS-mapped Japanese Font Support : No ``` - This topic was modified 6 years, 11 months ago by [Abel Bottello](https://wordpress.org/support/users/akerfeldt/). - This topic was modified 6 years, 11 months ago by [Abel Bottello](https://wordpress.org/support/users/akerfeldt/). * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fxmlrpc-not-working-while-plugin-is-active%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 5 replies - 1 through 5 (of 5 total) * [Mihai Ceban](https://wordpress.org/support/users/mihaiimagely/) * (@mihaiimagely) * [6 years, 11 months ago](https://wordpress.org/support/topic/xmlrpc-not-working-while-plugin-is-active/#post-11655804) * Hi [@akerfeldt](https://wordpress.org/support/users/akerfeldt/), * We have heard of this issue back in time but it looks like a very tricky one to investigate so our developers couldn’t get to the problem’s root so far. * I hope that you wouldn’t mind editing **wp-config.php** file and adding the following lines of code to it: * ``` define('NGG_DISABLE_SHUTDOWN_EXCEPTION_HANDLER', TRUE); define('NGG_DEBUG', TRUE); ``` * This will allow an error to be written to the site error log (not to the browser); once somebody can provide that error log our developers can investigate this again. * Thanks in advance! - This reply was modified 6 years, 11 months ago by [Mihai Ceban](https://wordpress.org/support/users/mihaiimagely/). - This reply was modified 6 years, 11 months ago by [Mihai Ceban](https://wordpress.org/support/users/mihaiimagely/). * Thread Starter [Abel Bottello](https://wordpress.org/support/users/akerfeldt/) * (@akerfeldt) * [6 years, 11 months ago](https://wordpress.org/support/topic/xmlrpc-not-working-while-plugin-is-active/#post-11657686) * Hi, thanks for the reply. * I’ve added those lines and tested the site, and as far as I can see, the site root’s error_log file is empty. - This reply was modified 6 years, 11 months ago by [Abel Bottello](https://wordpress.org/support/users/akerfeldt/). * [gabyimagely](https://wordpress.org/support/users/gabyimagely/) * (@gabyimagely) * [6 years, 11 months ago](https://wordpress.org/support/topic/xmlrpc-not-working-while-plugin-is-active/#post-11657883) * Hello [@akerfeldt](https://wordpress.org/support/users/akerfeldt/) * I noticed that Mihai already added the forum link to an existing bug report. Let’s try to enable WordPress debug mode as well. Would that be fine? * > [Debugging in WordPress](https://wordpress.org/support/article/debugging-in-wordpress/) * This goes into the same wp-config.php file * ``` // Enable WP_DEBUG mode define( 'WP_DEBUG', true ); // Enable Debug logging to the /wp-content/debug.log file define( 'WP_DEBUG_LOG', true ); // Disable display of errors and warnings define( 'WP_DEBUG_DISPLAY', false ); @ini_set( 'display_errors', 0 ); // Use dev versions of core JS and CSS files (only needed if you are modifying these core files) define( 'SCRIPT_DEBUG', true ); ``` * Note: if you already have this code, please comment it first * `define( 'WP_DEBUG', false );` * Let us know how it goes. Many thanks! * Thread Starter [Abel Bottello](https://wordpress.org/support/users/akerfeldt/) * (@akerfeldt) * [6 years, 11 months ago](https://wordpress.org/support/topic/xmlrpc-not-working-while-plugin-is-active/#post-11658542) * Sorry, I already had it enabled. * This is the log: * ``` [20-Jun-2019 22:27:27 UTC] PHP Notice: Undefined variable: useragent in /home/radiouas/public_html/wp-content/plugins/photoswipe-for-nextgen-gallery/ngg-photoswipe.php on line 13 [20-Jun-2019 22:27:27 UTC] PHP Notice: Undefined variable: useragent in /home/radiouas/public_html/wp-content/plugins/photoswipe-for-nextgen-gallery/ngg-photoswipe.php on line 13 [20-Jun-2019 22:27:27 UTC] PHP Notice: ob_end_flush(): failed to send buffer of zlib output compression (0) in /home/radiouas/public_html/wp-includes/functions.php on line 4339 ``` - This reply was modified 6 years, 11 months ago by [Abel Bottello](https://wordpress.org/support/users/akerfeldt/). * [Mihai Ceban](https://wordpress.org/support/users/mihaiimagely/) * (@mihaiimagely) * [6 years, 11 months ago](https://wordpress.org/support/topic/xmlrpc-not-working-while-plugin-is-active/#post-11659694) * Thanks, [@akerfeldt](https://wordpress.org/support/users/akerfeldt/)! * Although, I am not very sure if that will help our developers – I have informed them about the notices that you are getting. * We’ll keep you informed in case that we’ll have any news from them. Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘XMLRPC not working while plugin is active’ is closed to new replies. * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961) * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/) * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq) * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery/) * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/) * [Reviews](https://wordpress.org/support/plugin/nextgen-gallery/reviews/) ## Tags * [xmlrpc](https://wordpress.org/support/topic-tag/xmlrpc/) * 5 replies * 3 participants * Last reply from: [Mihai Ceban](https://wordpress.org/support/users/mihaiimagely/) * Last activity: [6 years, 11 months ago](https://wordpress.org/support/topic/xmlrpc-not-working-while-plugin-is-active/#post-11659694) * Status: resolved