• Wont allow me to add gift card to the cart. When clicking the “add to cart” button it just stays stuck on “adding” but never adds it. I am using woocommerce in combination with Bricks Builder.

    The page I need help with: [log in to see the link]

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  • Yes, same issue here with WPBakery, an error occurs that there is a problem and the item can’t be put into cart.

    i could resolve it, was something with the theme

    Juan Coronel

    (@juaancmendez)

    Hello there,
    thanks for contacting us!

    This could be due to an incompatibility with your theme or one of your plugins.

    I recommend performing the following tests to see if the problem disappears at any point:

    • Update the plugin, WC, and WP to the latest version.
    • Switch to a default WP theme like 2025.
    • Leave only WC and our plugin active, and activate your other plugins one by one until you find the conflicting one.

    Let us know.

    Best regards.

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