Please send me a message here: https://www.pixelyoursite.com/my-account
Add your license key, the domain name, and the serve’s IP.
I already did 3 times and got no reply. Search in your activate gmail account for Judd or Bright Vessel and you will see it. I presently doing things manually with Facebook CAPI and Stape server because you do not reply to tickets. Put me in a horrible spot with my client since I recommend your plugin and we cannot move fast and at all.
I have several domains I cannot activate. You already fixed it once, but the same issue is happening. You originally stated this “The server IP was blocked because of the many requests it sent to our server. Are there other sites with plugin’s from us on the server? If yes, are there older versions of the plugins? “
We have 50 plus sites using the plugin and will be adding more so its a real problem. The bundle license never worked and only can use the license that expires in March. All of this was in the email sent.
In addition, I asked questions about settings and sent into your support channel with only one reply.
“Unfortunately we don’t have the resources to offer such a service. “
Which tells me you did not even bother to read the email because there were valid support questions there aside from asking for paid support.
