Title: Your plugin disable automatic update
Last modified: March 21, 2024

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# Your plugin disable automatic update

 *  Resolved [2funky](https://wordpress.org/support/users/2funky/)
 * (@2funky)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/your-plugin-disable-automatic-update/)
 * Hi, I have a problem with your plugin disabling automatic update of all other
   plugins every time you come out with a new update/version of your plugin… the
   problem is temp. solved when I go to the plugin page and download your new update
   and upload it…
 * I have tested the problem on a demo with almost no other plugins activ, which
   you can get access…, here it also conflicts without being an active plugin.
 * If I remove your plugin, automatic update works again
 * We would like to use your plugin, so I hope you can help.
    -  This topic was modified 2 years, 2 months ago by [2funky](https://wordpress.org/support/users/2funky/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fyour-plugin-disable-automatic-update%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Md Monir Hossain](https://wordpress.org/support/users/monircoderex/)
 * (@monircoderex)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/your-plugin-disable-automatic-update/#post-17525702)
 * Hi,
   We haven’t seen this happen before, but we’re on it. We’ll dig into the problem
   and figure out what’s going on. Give us some time to check and we’ll get back
   to you.Appreciate your patience!Best Regards,
 *  Thread Starter [2funky](https://wordpress.org/support/users/2funky/)
 * (@2funky)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/your-plugin-disable-automatic-update/#post-17562493)
 * Thanks,
 * FYI… I’m still experiencing this problem
 * BR, Pete
 *  [Md Monir Hossain](https://wordpress.org/support/users/monircoderex/)
 * (@monircoderex)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/your-plugin-disable-automatic-update/#post-17714758)
 * Hello,
 * We’re continuing to investigate the issue on our end, but so far, we haven’t 
   been able to replicate it. We’re conducting further research to provide you with
   a definitive answer.
 * Also, one more thing if you have any error log for this issue, kindly provide
   us with to our support channel [here](https://rextheme.com/contact-us/).
 * Thank you for your patience. We’ll be in touch soon with more information.
 * Best Regards,
 *  Thread Starter [2funky](https://wordpress.org/support/users/2funky/)
 * (@2funky)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/your-plugin-disable-automatic-update/#post-17715721)
 * Hello again,
   I don’t see that there are any error log.
 * But it still seems that all automatic plugin updates and display of which plugins
   need to be updated turn off as soon as you update your plugin on my main page
   and test page (with a few plugins active).
 * I hope you find out what is wrong and, as I said, you must have access to my 
   test page so that you can take a closer look at the problem.
 * BR, Pete
 *  [Md Monir Hossain](https://wordpress.org/support/users/monircoderex/)
 * (@monircoderex)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/your-plugin-disable-automatic-update/#post-17719601)
 * Hi [@2funky](https://profiles.wordpress.org/2funky/),
 * I appreciate your cooperation. Unfortunately, we couldn’t find any error logs
   to pinpoint the issue.
 * Since the automatic plugin updates and the display of updates seem to turn off
   after updating our plugin, it’s essential to investigate this further. We recommend
   contacting us through our support channel [here](https://rextheme.com/support/)
   so that we can delve deeper into the problem and provide you with a more precise
   solution.
 * Looking forward to your response on our support channel.
 * Best regards,
 *  [Md Monir Hossain](https://wordpress.org/support/users/monircoderex/)
 * (@monircoderex)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/your-plugin-disable-automatic-update/#post-17723140)
 * Hi,
 * As we are communicating on our support channel, we’re marking the thread as resolved.
 * You can always open a ticket here if you need to.
 * Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Your plugin disable automatic update’ is closed to new replies.

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 * 6 replies
 * 2 participants
 * Last reply from: [Md Monir Hossain](https://wordpress.org/support/users/monircoderex/)
 * Last activity: [2 years, 1 month ago](https://wordpress.org/support/topic/your-plugin-disable-automatic-update/#post-17723140)
 * Status: resolved