Title: Your Site is Experiencing a Technical Issue Last modified: August 27, 2025 --- # Your Site is Experiencing a Technical Issue * Resolved [jmonlinewp](https://wordpress.org/support/users/jmonlinewp/) * (@jmonlinewp) * [8 months ago](https://wordpress.org/support/topic/your-site-is-experiencing-a-technical-issue-144/) * Hello, * A ‘Your Site is Experiencing a Technical Issue’ email notification has been occurring every morning for about 2 weeks now on our customers website. I’ve had our developer investigate and he believes the issue happens within the plugin’s hidden ajax action which makes it hard to track/debug and if he understands correctly, something is wrong with some Facebook API request/response. * Below is the error details from the email. I appreciate any assistance on this issue. Thank you! * ```wp-block-code WordPress version 6.8.2Active theme: JmFramework (version 2.8.5) Current plugin: Meta pixel for WordPress (version 4.1.5) PHP version 8.2.29Error Details=============An error of type E_ERROR was caused in line 196 of the file /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Http/Adapter/CurlAdapter.php. Error message: Uncaught FacebookAds\Exception\Exception: Error in the HTTP2 framing layer in /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Http/Adapter/CurlAdapter.php:196Stack trace:#0 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Http/Client.php(215): FacebookAds\Http\Adapter\CurlAdapter->sendRequest()#1 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Http/Request.php(286): FacebookAds\Http\Client->sendRequest()#2 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Api.php(152): FacebookAds\Http\Request->execute()#3 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Api.php(205): FacebookAds\Api->executeRequest()#4 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/ApiRequest.php(171): FacebookAds\Api->call()#5 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Object/AdsPixel.php(292): FacebookAds\ApiRequest->execute()#6 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Object/ServerSide/EventRequest.php(284): FacebookAds\Object\AdsPixel->createEvent()#7 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Object/ServerSide/EventRequest.php(277): FacebookAds\Object\ServerSide\EventRequest->defaultExecute()#8 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Object/ServerSide/EventRequest.php(247): FacebookAds\Object\ServerSide\EventRequest->sendToCAPIEndpoint()#9 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-content/plugins/official-facebook-pixel/core/class-facebookserversideevent.php(197): FacebookAds\Object\ServerSide\EventRequest->execute()#10 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-content/plugins/official-facebook-pixel/core/class-servereventasynctask.php(207): FacebookPixelPlugin\Core\FacebookServerSideEvent::send()#11 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-content/plugins/official-facebook-pixel/vendor/techcrunch/wp-async-task/wp-async-task.php(164): FacebookPixelPlugin\Core\ServerEventAsyncTask->run_action()#12 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-includes/class-wp-hook.php(324): WP_Async_Task->handle_postback()#13 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()#14 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()#15 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-admin/admin-post.php(58): do_action()#16 {main}  thrown ``` - This topic was modified 8 months ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/). Reason: moved url * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fyour-site-is-experiencing-a-technical-issue-144%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Support [iodic](https://wordpress.org/support/users/iodic/) * (@iodic) * [8 months ago](https://wordpress.org/support/topic/your-site-is-experiencing-a-technical-issue-144/#post-18617572) * Hi [@jmonlinewp](https://wordpress.org/support/users/jmonlinewp/), thank you for reaching out about this problem. We have shared the issue with the dev team and will get back to you as soon as possible. * In the meantime, can you share your [system status report](https://woocommerce.com/document/understanding-the-woocommerce-system-status-report/) so we can have a better picture of your site’s setup? * Best, Marko * Thread Starter [jmonlinewp](https://wordpress.org/support/users/jmonlinewp/) * (@jmonlinewp) * [8 months ago](https://wordpress.org/support/topic/your-site-is-experiencing-a-technical-issue-144/#post-18617814) * Hi Marko! * Here’s the System Report: * ```wp-block-code WordPress Environment

WordPress address (URL): https://www.voodoosprockets.com
Site address (URL): https://www.voodoosprockets.com
WC Version: 10.1.2
Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
Action Scheduler Version: ✔ 3.9.3
Log Directory Writable: ✔
WP Version: 6.8.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: – Server Environment

Server Info: Apache
Server Architecture: Linux 6.1.0-23-amd64 x86_64
PHP Version: 8.2.29
PHP Post Max Size: 16 MB
PHP Time Limit: 120
PHP Max Input Vars: 1000
cURL Version: 7.88.1
OpenSSL/3.0.17

SUHOSIN Installed: –
MySQL Version: 10.11.11-MariaDB-0+deb12u1
Max Upload Size: 16 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔ Database

WC Database Version: 10.1.2
WC Database Prefix: wp_
Total Database Size: 102.05MB
Database Data Size: 82.92MB
Database Index Size: 19.13MB
wp_woocommerce_sessions: Data: 36.06MB + Index: 1.39MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.16MB + Index: 0.16MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_aryo_activity_log: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_customized_plugins: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gf_entry: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gf_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gf_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 6.08MB + Index: 0.16MB + Engine InnoDB
wp_postmeta: Data: 2.52MB + Index: 1.91MB + Engine InnoDB
wp_posts: Data: 1.52MB + Index: 0.27MB + Engine InnoDB
wp_redirection_404: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_redirects_404: Data: 10.52MB + Index: 11.61MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.14MB + Index: 0.09MB + Engine InnoDB
wp_term_taxonomy: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_wc_orders_meta: Data: 0.08MB + Index: 0.16MB + Engine InnoDB
wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.08MB + Index: 0.14MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfauditevents: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfblockediplog: Data: 1.42MB + Index: 0.00MB + Engine InnoDB
wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfconfig: Data: 2.27MB + Index: 0.00MB + Engine InnoDB
wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilemods: Data: 11.52MB + Index: 0.00MB + Engine InnoDB
wp_wfhits: Data: 1.02MB + Index: 0.22MB + Engine InnoDB
wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfknownfilelist: Data: 5.52MB + Index: 0.00MB + Engine InnoDB
wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wflogins: Data: 0.11MB + Index: 0.03MB + Engine InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_role_counts: Data: 0.00MB + Index: 0.00MB + Engine MEMORY
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfsecurityevents: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfstatus: Data: 0.23MB + Index: 0.16MB + Engine InnoDB
wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfwaffailures: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woof_query_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woof_sd: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woof_sd_presets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpf_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpf_meta_keys: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpf_meta_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wpf_meta_values_bk: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yith_wcwl_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yoast_indexable: Data: 1.50MB + Index: 0.31MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB Post Type Counts

acf-field: 1
acf-field-group: 1
attachment: 280
custom_css: 1
nav_menu_item: 31
page: 11
post: 7
product: 636
revision: 88
shop_order_placehold: 23
slider: 1
wp_font_face: 33
wp_font_family: 12
wpcode: 2 Security

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔ Active Plugins (25)

Web Accessibility by accessiBe: by accessiBe – 2.7
Advanced Custom Fields PRO: by WP Engine – 6.5.0.1
FiboSearch - AJAX Search for WooCommerce (Pro): by FiboSearch Team – 1.31.0
All 404 Redirect to Homepage: by wp-buy – 5.3
All-in-One WP Migration and Backup: by ServMask – 7.98
Activity Log: by Activity Log Team – 2.11.2
Classic Editor: by WordPress Contributors – 1.6.7
Classic Widgets: by WordPress Contributors – 0.3
Gravity Forms: by Gravity Forms – 2.9.16
Gravity Forms reCAPTCHA Add-On: by Gravity Forms – 2.0.0
WPCode Lite: by WPCode – 2.3.0
Intuitive Custom Post Order: by hijiri – 3.1.5.1
JM Scripts: by JM – 1.8.1
WPBakery Page Builder: by WPBakery – 8.6.1
Meta pixel for WordPress: by Facebook – 4.1.5
Quantity Discounts & Pricing For Woocommerce: by Plugify – 5.0.3
Redirection: by John Godley – 5.5.2
10Web Booster: by 10Web - Website speed optimization team – 2.32.4
WooCommerce.com Update Manager: by Automattic – 1.0.3
HUSKY - Products Filter Professional for WooCommerce: by realmag777 – 1.3.7.1
WooCommerce Square: by WooCommerce – 4.9.8
WooCommerce: by Automattic – 10.1.2
Wordfence Security: by Wordfence – 8.1.0
Yoast SEO: by Team Yoast – 25.8
YITH WooCommerce Wishlist: by YITH – 4.8.0 Inactive Plugins (0) Dropin Plugins ()

advanced-cache.php: advanced-cache.php Settings

Legacy API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔
Enforce Approved Product Download Directories: ✔
HPOS feature enabled: ✔
Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
HPOS data sync enabled: –
Enabled Features: analytics
marketplace
order_attribution
site_visibility_badge
remote_logging
email_improvements
blueprint
point_of_sale
custom_order_tables Logging

Enabled: ✔
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 days
Level threshold: –
Log directory size: 52 MB WC Pages

Shop base: #6 - /our-products/
Cart: #7 - /cart/ - Contains the woocommerce/cart block
Checkout: #8 - /checkout/ - Contains the woocommerce/checkout block
My account: #9 - /my-account/ - Contains the [woocommerce_my_account] shortcode
Terms and conditions: ❌ Page not set Theme

Name: JmFramework
Version: 2.8.5
Author URL: https://www.jmonline.com/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
Theme type: Classic theme
WooCommerce Support: ✔ Templates

Overrides: – Square

Environment: Production
Tokenization Enabled: –
Debug Mode: Off Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
onboarding
onboarding-tasks
pattern-toolkit-full-composability
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
printful
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store
add-to-cart-with-options-stepper-layout

Disabled Features: product-data-views
experimental-blocks
experimental-iapi-mini-cart
experimental-iapi-runtime
coming-soon-newsletter-template
minified-js
product-pre-publish-modal
settings
async-product-editor-category-field
product-editor-template-system
use-wp-horizon
experimental-wc-rest-api

Daily Cron: ✔ Next scheduled: 2025-08-29 13:03:12 -05:00
Options: ✔
Notes: 57
Onboarding: skipped Action Scheduler

Complete: 237
Oldest: 2025-07-28 10:05:59 -0500
Newest: 2025-08-28 09:22:11 -0500

Failed: 3
Oldest: 2024-08-05 09:32:16 -0500
Newest: 2024-09-26 16:13:45 -0500

Pending: 13
Oldest: 2025-08-28 10:11:29 -0500
Newest: 2025-09-04 21:06:54 -0500 Status report information

Generated at: 2025-08-28 09:55:17 -05:00
``` * [negotiatoruk](https://wordpress.org/support/users/negotiatoruk/) * (@negotiatoruk) * [7 months, 3 weeks ago](https://wordpress.org/support/topic/your-site-is-experiencing-a-technical-issue-144/#post-18626776) * We’re experiencing the same issue. It’s been recurring across several of our websites for at least six months. After certain updates, the problem temporarily disappears but then reappears again. This seems to be a well-documented and ongoing issue with the plugin. * Plugin Support [Marija](https://wordpress.org/support/users/marijastuntcoders/) * (@marijastuntcoders) * [7 months, 2 weeks ago](https://wordpress.org/support/topic/your-site-is-experiencing-a-technical-issue-144/#post-18635786) * Hi [@jmonlinewp](https://wordpress.org/support/users/jmonlinewp/) – upon reviewing the error and your System Status report, we noticed that there’s an issue with your website’s security certificate: * > [View post on imgur.com](https://imgur.com/suY3wVq) * Please fix the issue with the certificate, and let us know if the issue persists. * [@negotiatoruk](https://wordpress.org/support/users/negotiatoruk/) – please open a new support thread so that we can look into this further. * Kind regards, Marija * Thread Starter [jmonlinewp](https://wordpress.org/support/users/jmonlinewp/) * (@jmonlinewp) * [7 months, 2 weeks ago](https://wordpress.org/support/topic/your-site-is-experiencing-a-technical-issue-144/#post-18636080) * Hi Marija, * The client has not paid their SSL certificate so we let it expire on August 28th. If/when the client pays, this security notice will disappear. * Interestingly, the last WP Critical Error notification we received was on August 27th, the day before the SSL expired. Once the client pays and the SSL is active again, I’ll be sure to post here if the notification begins to come back daily. * Thank you, * Plugin Support [Marija](https://wordpress.org/support/users/marijastuntcoders/) * (@marijastuntcoders) * [7 months, 2 weeks ago](https://wordpress.org/support/topic/your-site-is-experiencing-a-technical-issue-144/#post-18638812) * Thanks for letting us know [@jmonlinewp](https://wordpress.org/support/users/jmonlinewp/)! * Feel free to reach out again if that happens. * Kind regards, Marija * Thread Starter [jmonlinewp](https://wordpress.org/support/users/jmonlinewp/) * (@jmonlinewp) * [5 months, 3 weeks ago](https://wordpress.org/support/topic/your-site-is-experiencing-a-technical-issue-144/#post-18707080) * Hello, * The customer has come back and the website is back online: [https://www.voodoosprockets.com](https://www.voodoosprockets.com) which means the daily ‘Your Site is Experiencing a Technical Issue’ email notification has returned. * Here’s the error details in the email: * ```wp-block-code Error Details=============An error of type E_ERROR was caused in line 177 of the file /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Http/Exception/RequestException.php. Error message: Uncaught FacebookAds\Http\Exception\ServerException: An unknown error occurred in /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Http/Exception/RequestException.php:177Stack trace:#0 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Http/Client.php(226): FacebookAds\Http\Exception\RequestException::create()#1 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Http/Request.php(286): FacebookAds\Http\Client->sendRequest()#2 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Api.php(152): FacebookAds\Http\Request->execute()#3 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Api.php(205): FacebookAds\Api->executeRequest()#4 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/ApiRequest.php(171): FacebookAds\Api->call()#5 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Object/AdsPixel.php(292): FacebookAds\ApiRequest->execute()#6 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Object/ServerSide/EventRequest.php(284): FacebookAds\Object\AdsPixel->createEvent()#7 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Object/ServerSide/EventRequest.php(277): FacebookAds\Object\ServerSide\EventRequest->defaultExecute()#8 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Object/ServerSide/EventRequest.php(247): FacebookAds\Object\ServerSide\EventRequest->sendToCAPIEndpoint()#9 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-content/plugins/official-facebook-pixel/core/class-facebookserversideevent.php(197): FacebookAds\Object\ServerSide\EventRequest->execute()#10 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-content/plugins/official-facebook-pixel/core/class-servereventasynctask.php(207): FacebookPixelPlugin\Core\FacebookServerSideEvent::send()#11 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-content/plugins/official-facebook-pixel/vendor/techcrunch/wp-async-task/wp-async-task.php(164): FacebookPixelPlugin\Core\ServerEventAsyncTask->run_action()#12 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-includes/class-wp-hook.php(324): WP_Async_Task->handle_postback()#13 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()#14 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()#15 /srv/ssd/vhosts/voodoosprockets.com/httpdocs/wp-admin/admin-post.php(58): do_action()#16 {main}  thrown ``` * Let me know your thoughts. Thanks! * Plugin Support [Marija](https://wordpress.org/support/users/marijastuntcoders/) * (@marijastuntcoders) * [5 months, 3 weeks ago](https://wordpress.org/support/topic/your-site-is-experiencing-a-technical-issue-144/#post-18707892) * Hi [@jmonlinewp](https://wordpress.org/support/users/jmonlinewp/) ! * Can you open a new thread on the forum detailing the issue? Please share your [site’s system info](https://wordpress.org/documentation/article/site-health-screen/) using [Pastebin](https://pastebin.com/) as well – you can locate it under [site- url]/wp-admin/site-health.php?tab=debug. * Kind regards, Marija * Thread Starter [jmonlinewp](https://wordpress.org/support/users/jmonlinewp/) * (@jmonlinewp) * [5 months, 2 weeks ago](https://wordpress.org/support/topic/your-site-is-experiencing-a-technical-issue-144/#post-18708303) * Thanks [@marijastuntcoders](https://wordpress.org/support/users/marijastuntcoders/)! * I’ve created a new thread: [https://wordpress.org/support/topic/your-site-is-experiencing-a-technical-issue-149/#new-topic-0](https://wordpress.org/support/topic/your-site-is-experiencing-a-technical-issue-149/#new-topic-0) Viewing 9 replies - 1 through 9 (of 9 total) You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fyour-site-is-experiencing-a-technical-issue-144%2F%3Foutput_format%3Dmd&locale=en_US) to reply to this topic. * ![](https://ps.w.org/official-facebook-pixel/assets/icon.svg?rev=3158868) * [Meta pixel for WordPress](https://wordpress.org/plugins/official-facebook-pixel/) * [Frequently Asked Questions](https://wordpress.org/plugins/official-facebook-pixel/#faq) * [Support Threads](https://wordpress.org/support/plugin/official-facebook-pixel/) * [Active Topics](https://wordpress.org/support/plugin/official-facebook-pixel/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/official-facebook-pixel/unresolved/) * [Reviews](https://wordpress.org/support/plugin/official-facebook-pixel/reviews/) * 9 replies * 4 participants * Last reply from: [jmonlinewp](https://wordpress.org/support/users/jmonlinewp/) * Last activity: [5 months, 2 weeks ago](https://wordpress.org/support/topic/your-site-is-experiencing-a-technical-issue-144/#post-18708303) * Status: resolved