Title: Zero Users
Last modified: August 22, 2016

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# Zero Users

 *  Resolved [Simps](https://wordpress.org/support/users/simplesi/)
 * (@simplesi)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/zero-users/)
 * Hello there.
    I have today moved host. Everything has moved over fine but the
   only thing not working is your plugin I’m afraid. It shows… Who’s Online 0 Members.
   0 Guests.
 * I am online but it does not show me.
    It was working on the old host but when
   the nameservers went live on the new host it did not work. Any idea what could
   be causing this please. Thanks for your time.
 * [https://wordpress.org/plugins/wp-useronline/](https://wordpress.org/plugins/wp-useronline/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Lester Chan](https://wordpress.org/support/users/gamerz/)
 * (@gamerz)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/zero-users/#post-5828720)
 * Uninstall the plugin. Please read [http://codex.wordpress.org/Managing_Plugins#Uninstalling_Plugins](http://codex.wordpress.org/Managing_Plugins#Uninstalling_Plugins)
   on how to install. It is important.
 * Install the plugin and try again.
 *  Thread Starter [Simps](https://wordpress.org/support/users/simplesi/)
 * (@simplesi)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/zero-users/#post-5828733)
 * Thanks for the quick reply.
    That has solved the problem. Many Thank Lester

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Zero Users’ is closed to new replies.

 * ![](https://ps.w.org/wp-useronline/assets/icon.svg?rev=978026)
 * [WP-UserOnline](https://wordpress.org/plugins/wp-useronline/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-useronline/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-useronline/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-useronline/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-useronline/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-useronline/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Simps](https://wordpress.org/support/users/simplesi/)
 * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/zero-users/#post-5828733)
 * Status: resolved