5 Star Plugins (Rob)
Forum Replies Created
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Forum: Plugins
In reply to: [Featured Images in RSS for Mailchimp & More] validation errorHi @cedericvh
There’s another plugin adding a duplicate “media” attribute. Find that plugin and deactivate it adding images or media to RSS. These plugins we know can cause this issue:
Conflicting Plugins
Known conflicting plugins:
RSS Link plugin
Feedzy
Rank MathMore info: Conflicting Plugins
Forum: Plugins
In reply to: [Featured Images in RSS for Mailchimp & More] Gmail without ImagensHi @lecapalmeira sorry for the delay, I didn’t see a notice for this thread, or answered it via email as well instead of within the forum.
We don’t control gmail displaying images or not, that is within their settings, and they have an option to always display images, which should work and not have to be set repeatedly. If it’s not working, you may have a browser or Javascript or cookie issue, and you would have to reach out to Google for support with that.
Forum: Plugins
In reply to: [Featured Images in RSS for Mailchimp & More] PHP 8.1 Error / DeprecatedHi @yaworek our plugin uses the Freemius SDK, and their SDK returns deprecated warnings currently, but they can be ignored, as they are not fatal errors and cause no issues with the functionality of the site or plugin.
You can turn off WP_DEBUG to prevent displaying Notice and Warning messages, which is recommended on live production sites.
Their SDK will be updated over time to address any serious PHP 8 issues over time, but right now it’s not recommended to use PHP 8 because many plugins will cause fatal errors, which are more severe than just expected deprecation warnings.
Forum: Plugins
In reply to: [Featured Images in RSS for Mailchimp & More] RSS Feed showing blank imageGreat @rbennett thanks for letting me know. We’ll add it to our list of plugins to look for when the feed images are being negatively affected.
Forum: Plugins
In reply to: [Featured Images in RSS for Mailchimp & More] RSS Feed showing blank imageHi @rbennett glad to hear you found the issue. Which plugin was causing it? I’d like to note that on our side for future similar support issues.
Forum: Reviews
In reply to: [Featured Images in RSS for Mailchimp & More] too much adsHi @li-an Ok thanks for your reply. There are no 3rd party ads in our plugin. We will review the premium banners, it is how we offer more features and paid plans.
Forum: Plugins
In reply to: [Featured Images in RSS for Mailchimp & More] RSS Feed showing blank imageHi there,
Some other plugin is replacing your images with Base64 encoded images. Our plugin does not do this. Let me know if you have trouble nailing down the cause of this.
If you’re a Premium user or during your free 14 day trial, please contact us via this URL for help in troubleshooting this further:
https://support.5starplugins.com/collection/11-featured-images-in-rssForum: Reviews
In reply to: [Featured Images in RSS for Mailchimp & More] too much adsHi @li-an thanks for your review. Not sure of ads you mean but our premium version features?
Which plugin did you use to block these ads? I want to see how it is working.
@ronaldfuquay-1 Apologies, I realized that you’re using a very old version of the plugin, and that version had an issue with properly updating further. Please deactivate the plugin, and then update it to v1.5.9. It may be faster to delete it, and reinstall it, if the update option does not display right away.
Please let me know if you have any further issues.
Our plugin uses the Freemius SDK, and we have already updated our plugin to use the newest patched version if the SDK.
I would recommend contacting ManageWP about the false positive, as it should detect the SDK version and know which are patched and which are not.
Forum: Plugins
In reply to: [Featured Images in RSS for Mailchimp & More] Update Unavailable@karinclimber Good to hear, glad you got it updated successfully.
That bug was quite an issue back then, and I realize more sites may be “stuck” and not being updated. Thanks for your diligence in noticing it and getting it fixed for your sites.
Forum: Plugins
In reply to: [Featured Images in RSS for Mailchimp & More] Update UnavailableThere was an issue 2 years ago where v1.5.3 had an issue with updates:
https://ww.wp.xz.cn/support/topic/license-is-not-required-for-updating-1-5-3-to-1-5-4-0-read-this/
Please simply deactivate the plugin first, then update it. Or, delete it and reinstall it. That should resolve the v1.5.3 issues for you.
Please let me know if you have continued trouble.
Hi @jlozupone this issue is specific to the Mail app on MacOS and iOS… any other platforms not showing images is usually a different issue.
Best bet is to inspect the web mail HTML, inspect and isolate the image URL, and test that URL in a browser to see if it loads ok.
There are also options in most email clients to show or not show images… so that is something to double-check as well.
If you’re still having a continued issue, it’s best to use the plugin’s contact form to submit a Bug report, and we can nail down specifics of the issue you’re seeing.
Hi @watchcomplications yes agreed, I’d love to figure out what’s causing this. I do have another Mail image bug report as well, and have received test emails from them. They’ve contacted Apple support regarding this and they have no clue. By turning off Mail Privacy and it still not working, it is a major concern.
I’d recommend using the Bug form in our plugin’s Contact us page to send an email to us directly, so we can troubleshoot this deeper with you directly.
I can’t spot anything in the RSSITEM:CONTENT tag that would cause an obvious issue, here’s their redacted HTML below exactly that also does not load this image, but does load the header image just fine.
<div style="text-align: center;"><br> <a href="https://redacted123.tld/a-post-slug-redacted-here/" title="A post title redacted here" rel="nofollow"> <img width="768" height="511" src="https://redacted123.tld/wp-content/uploads/2022/01/redact-768x511.jpg" class="webfeedsFeaturedVisual wp-post-image" alt="" style="display: block; margin: auto; margin-bottom: 25px;max-width: 100%;" link_thumbnail="1" srcset="https://redacted123.tld/wp-content/uploads/2022/01/redact-768x511.jpg 768w, https://redacted123.tld/wp-content/uploads/2022/01/redact-480x320.jpg 480w" sizes="(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 768px, 100vw" border="0"> </a> Some body text redacted here.<br> <br> <span style="font-size:14px"><a href="https://redacted123.tld/a-post-slug-redacted-here/" target="_blank" style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #007C89;font-weight: normal;text-decoration: underline;">Read the article on our website »</a></span><br> <br> </div>The only things I can think of that would affect it loading or not are:
– the link around the image
– the inline CSS added
– the CSS classes added
– the ‘link_thumbnail=”1″‘ attribute
– the responsive image ‘srcset’ attributeAs part of the plugin options, it can turn off the image link, and as part of the free trial of premium, it can disable responsive images.
The inline CSS and CSS class I sure hope would be ignored and not cause issues.
The link_thumbnail attribute might be part of the image link option, I’ll have to check and see why that’s being added by our plugin, remove it as a test.
If you’d like to start a free trial of premium and turn off the image link and the responsive images, see if that helps resolve it or not as well. I will do more testing on my end as well, and see if we can’t nail down what the issue is.
I’ve had one other report of Apple’s Mail app not showing images…
The best bet may have to do with Mail’s new Privacy Protection feature. It says, under Learn More, that it routes all remote content (images) through relays, blocking exposure of your IP address… and somehow is breaking when loading the images from your website. Doing it through a relay may trigger firewalls or security filters, not sure.
If you turn off Privacy Protection, then two options show up, Hide IP Address, and Block All Remote Content.
I’ve tested turning it off and both options off as well, but the image doesn’t seem to load still. I can only assume it’s something on the website or hosting/network that is affecting loading from Mail’s user agent or IPs etc, maybe it’s marked as a bot, etc. If possible I would check server and security logs for errors around the time of receiving and/or opening the email.
More info:
https://support.apple.com/guide/iphone/use-mail-privacy-protection-iphf084865c7/ioshttps://support.apple.com/guide/mail/change-privacy-preferences-mlhlae4a4fe6/15.0/mac/12.0`