Title: A2 Hosting's Replies | WordPress.org --- # A2 Hosting [ ](https://wordpress.org/support/users/a2hosting/) * [Profile](https://wordpress.org/support/users/a2hosting/) * [Topics Started](https://wordpress.org/support/users/a2hosting/topics/) * [Replies Created](https://wordpress.org/support/users/a2hosting/replies/) * [Reviews Written](https://wordpress.org/support/users/a2hosting/reviews/) * [Topics Replied To](https://wordpress.org/support/users/a2hosting/replied-to/) * [Engagements](https://wordpress.org/support/users/a2hosting/engagements/) * [Favorites](https://wordpress.org/support/users/a2hosting/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 73 total) 1 [2](https://wordpress.org/support/users/a2hosting/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/a2hosting/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/a2hosting/replies/page/4/?output_format=md) [5](https://wordpress.org/support/users/a2hosting/replies/page/5/?output_format=md) [→](https://wordpress.org/support/users/a2hosting/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[A2 Optimized WP - Turbocharge and secure your WordPress site] ERROR: Deprecated](https://wordpress.org/support/topic/error-deprecated-5/) * Plugin Author [A2 Hosting](https://wordpress.org/support/users/a2hosting/) * (@a2hosting) * [1 year ago](https://wordpress.org/support/topic/error-deprecated-5/#post-18494401) * Thanks for the report. We have a rework of A2 Optimized in the pipeline that will address these issues well before they are removed from PHP. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[A2 Optimized WP - Turbocharge and secure your WordPress site] 3.0.13 – Uncaught Error: Class “Admin_Settings” not found](https://wordpress.org/support/topic/3-0-13-uncaught-error-class-admin_settings-not-found/) * Plugin Author [A2 Hosting](https://wordpress.org/support/users/a2hosting/) * (@a2hosting) * [1 year, 3 months ago](https://wordpress.org/support/topic/3-0-13-uncaught-error-class-admin_settings-not-found/#post-18325303) * Hello, * If possible, could you provide a list of the current active plugins and theme on the site? If you’re a A2/WHG customer, you can open a ticket with support with that information and ask them to alert the A2 dev team and we can take a look directly. * Thank you! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[A2 Optimized WP - Turbocharge and secure your WordPress site] 3.0.13 – Uncaught Error: Class “Admin_Settings” not found](https://wordpress.org/support/topic/3-0-13-uncaught-error-class-admin_settings-not-found/) * Plugin Author [A2 Hosting](https://wordpress.org/support/users/a2hosting/) * (@a2hosting) * [1 year, 4 months ago](https://wordpress.org/support/topic/3-0-13-uncaught-error-class-admin_settings-not-found/#post-18301722) * Hello, * Thanks for the report. We have a release pending we can add this to. Can you provide some more details on how you triggered the error? Which pages you’re accessing, if it’s occurring while logged in / logged out. If logged in which role, etc. * Thank you! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[A2 Optimized WP - Turbocharge and secure your WordPress site] Optimizing a2opt-benchmarks-frontend database table](https://wordpress.org/support/topic/optimizing-a2opt-benchmarks-frontend-database-table/) * Plugin Author [A2 Hosting](https://wordpress.org/support/users/a2hosting/) * (@a2hosting) * [1 year, 8 months ago](https://wordpress.org/support/topic/optimizing-a2opt-benchmarks-frontend-database-table/#post-18051984) * Hello, * There is a purge command that should run on a periodic basis. We’ll get an update out early next week to address this for you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[A2 Optimized WP - Turbocharge and secure your WordPress site] Can’t reset password with Login URL Change (aka Easy Hide Login). Goes to 404.](https://wordpress.org/support/topic/cant-reset-password-with-login-url-change-aka-easy-hide-login-goes-to-404/) * Plugin Author [A2 Hosting](https://wordpress.org/support/users/a2hosting/) * (@a2hosting) * [1 year, 9 months ago](https://wordpress.org/support/topic/cant-reset-password-with-login-url-change-aka-easy-hide-login-goes-to-404/#post-17967390) * This is an issue with Easy Hide Login, looks like you’ve already opened a topic with that plugin * [https://wordpress.org/support/topic/users-cant-change-their-password-get-your-password-goes-to-a-404/](https://wordpress.org/support/topic/users-cant-change-their-password-get-your-password-goes-to-a-404/) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[A2 Optimized WP - Turbocharge and secure your WordPress site] Attempt to deactivate plugin results in critical error](https://wordpress.org/support/topic/attempt-to-deactivate-plugin-results-in-critical-error/) * Plugin Author [A2 Hosting](https://wordpress.org/support/users/a2hosting/) * (@a2hosting) * [2 years, 4 months ago](https://wordpress.org/support/topic/attempt-to-deactivate-plugin-results-in-critical-error/#post-17400443) * Thank you, I was able to locate your ticket. It looks like there is another plugin that is the source of the errors, and A2 Optimized was successfully deactivated. The support agent will provide some mitigation options for the other plugin if you wish to continue using it. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[A2 Optimized WP - Turbocharge and secure your WordPress site] Attempt to deactivate plugin results in critical error](https://wordpress.org/support/topic/attempt-to-deactivate-plugin-results-in-critical-error/) * Plugin Author [A2 Hosting](https://wordpress.org/support/users/a2hosting/) * (@a2hosting) * [2 years, 4 months ago](https://wordpress.org/support/topic/attempt-to-deactivate-plugin-results-in-critical-error/#post-17399575) * Hello, * Sorry to hear about your issues with A2 Optimized. If you have a A2 Hosting account, could you please open a ticket for this through your client portal so support can take a look at your site directly? * If not, could you please post any error messages, specifically the file and line where the error is being reported? * Thank you! * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[A2 Optimized WP - Turbocharge and secure your WordPress site] With tech support help, it sped up my site](https://wordpress.org/support/topic/score-dropped-by-6-pts/) * Plugin Author [A2 Hosting](https://wordpress.org/support/users/a2hosting/) * (@a2hosting) * [2 years, 5 months ago](https://wordpress.org/support/topic/score-dropped-by-6-pts/#post-17332918) * Hello LbDesign, * If you’d like to open a ticket with A2 Support through your client portal, we’d be more than happy to take a look at your install to check that everything is configured correctly. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[A2 Optimized WP - Turbocharge and secure your WordPress site] Lock Editing feature not working correctly](https://wordpress.org/support/topic/lock-editing-feature-not-working-correctly/) * Plugin Author [A2 Hosting](https://wordpress.org/support/users/a2hosting/) * (@a2hosting) * [2 years, 6 months ago](https://wordpress.org/support/topic/lock-editing-feature-not-working-correctly/#post-17251809) * Hello Chris, * Sorry that you’re having this issue. We’d like to take a look at your site directly to properly troubleshoot. Can you open a ticket with A2 support and reference issue A2OPT-730? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[A2 Optimized WP - Turbocharge and secure your WordPress site] System Cron Job issue](https://wordpress.org/support/topic/system-cron-job-issue/) * Plugin Author [A2 Hosting](https://wordpress.org/support/users/a2hosting/) * (@a2hosting) * [2 years, 10 months ago](https://wordpress.org/support/topic/system-cron-job-issue/#post-16980898) * Hello! * Could you open a ticket with A2 support so we can directly track the issue on your account? You can reference this wordpress.org topic and ask that they ping the dev team so they can investigate. * It should ideally see that there is already an existing cron task and not create additional ones. * Interval is between 15 minutes and 1 hour depending on server / plan / enabled features, and you’re free to adjust that from cpanel. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[A2 Optimized WP - Turbocharge and secure your WordPress site] Good plugin with some limitations](https://wordpress.org/support/topic/dont-waste-your-time-with-this-plugin-6/) * Plugin Author [A2 Hosting](https://wordpress.org/support/users/a2hosting/) * (@a2hosting) * [3 years, 2 months ago](https://wordpress.org/support/topic/dont-waste-your-time-with-this-plugin-6/#post-16614369) * Hello! * As per your support ticket, we determined that the issue was related to an incorrectly configured 3rd party plugin and A2 Optimized was not active on your site. Could you confirm that the issue was resolved to your satisfaction? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[A2 Optimized WP - Turbocharge and secure your WordPress site] PHP Notice: Undefined index:](https://wordpress.org/support/topic/php-notice-undefined-index-58/) * Plugin Author [A2 Hosting](https://wordpress.org/support/users/a2hosting/) * (@a2hosting) * [3 years, 2 months ago](https://wordpress.org/support/topic/php-notice-undefined-index-58/#post-16614201) * Hello Matt, * We pushed a server-side update for this overnight. If you’re still seeing the error, please open a ticket with A2 support and ask them to reach out to Andrew J. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[A2 Optimized WP - Turbocharge and secure your WordPress site] Issue on checkout page – Summary page stuck on loading](https://wordpress.org/support/topic/issue-on-checkout-page-summary-page-stuck-on-loading/) * Plugin Author [A2 Hosting](https://wordpress.org/support/users/a2hosting/) * (@a2hosting) * [3 years, 3 months ago](https://wordpress.org/support/topic/issue-on-checkout-page-summary-page-stuck-on-loading/#post-16547544) * Hello! * Sorry you’re having issues with A2 Optimized. We try to recommend features that are “safe”, but all sites are different. We would suggest disabling the following features one at a time, in this order, to isolate which one (or more) could be incompatible: - GZIP compression (there’s an encoding error in your console, so there maybe double encoding going on) - Minify inline CSS and JS (Divi sometimes has issues with this feature) - Minify HTML pages (same as above) - Dequeue WooCommerce cart fragments * Remember to clear all caches after disabling each feature. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[A2 Optimized WP - Turbocharge and secure your WordPress site] Used this plugin with rocket cache and wp hide ghost](https://wordpress.org/support/topic/used-this-plugin-with-rocket-cache-and-wp-hide-ghost/) * Plugin Author [A2 Hosting](https://wordpress.org/support/users/a2hosting/) * (@a2hosting) * [3 years, 3 months ago](https://wordpress.org/support/topic/used-this-plugin-with-rocket-cache-and-wp-hide-ghost/#post-16499599) * Hello, * If you’re hosted with A2 Hosting and have a Turbo plan, we would highly suggest using the “Turbo Cache” feature within A2 Optimized over any other caching plugin. * In other cases, A2 Optimized will perform about the same as WP Rocket for most use cases. But if you’d like to use WP Rocket, remember to disable any caching features within A2 Optimized for best results. * Hide My WP should work fine as along as it’s relying on .htaccess rewrites and not on PHP based methods. And if there is a feature duplicated between that and A2 Optimized (like XML-RPC blocking), be sure to only have it activated in one place. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[A2 Optimized WP - Turbocharge and secure your WordPress site] Logo Image Upload problem](https://wordpress.org/support/topic/logo-image-upload-problem/) * Plugin Author [A2 Hosting](https://wordpress.org/support/users/a2hosting/) * (@a2hosting) * [3 years, 4 months ago](https://wordpress.org/support/topic/logo-image-upload-problem/#post-16437148) * Hello, * If your site is hosted with A2 Hosting, you can open a ticket with our support via the client portal and they can look at your site directly to try to troubleshoot the issue. * If not, can you confirm that the problem persists when the A2 Optimized plugin is disabled? 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