Steve Truman
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Post full short description in product pageForum: Plugins
In reply to: [WooCommerce] Post full short description in product pageHi @(woo-hc)
Hi – we have just come come across this issue – and have checked it on the 7 sites that use single product FSE templates and in every one the HTML is stripped out and trimmed in the short description.
Thanks for pointing out the filter and we have fixed the issue by adding this custom code to the Child Theme functions.php file
add_filter('wp_trim_words', function ($text, $num_words, $more, $original_text) { if( is_singular( 'product' ) ){ $text = wpautop( $original_text ); return $text; } }, 10, 4);This is obviously a bug that needs a fix. I went to the Git repo thinking I’d find a ticket there. I could not find one – so I thought I’d ask you if you have raised the issue?
Steve
Forum: Plugins
In reply to: [Predictive Search for WooCommerce] media_buttons_context is deprecateThank you for reporting that – it has been updated in the version 6.0.0 release.
Make a great day.
Steve
Forum: Plugins
In reply to: [Predictive Search for WooCommerce] scheduled sync – memory errorThe error message you’re seeing from your WordPress site is related to a PHP memory limit issue. Let’s break down the message to understand it better:
- Date and Time:
2023-12-27 00:09:36– This indicates when the error occurred. - Pages Failed: This part of the message suggests that the error occurred while trying to load or process pages on your WordPress site.
- Allowed memory size of 536870912 bytes exhausted: This indicates that the script has reached the PHP memory limit set on your server. The number
536870912 bytesis equivalent to 512 MB, which is the maximum amount of memory that PHP was allowed to use for the script that was running. - (tried to allocate 10485760 bytes): This part indicates that the script tried to allocate an additional
10485760 bytes(which is approximately 10 MB) of memory, but it couldn’t because the memory limit was already reached.
So your sites PHP memory limit of 512MB was already ‘red lining’ when tried to load another page that was downloading 10MB of content that triggered that error.
This is not uncommon on WooCommerce sites – setting your PHP limit at 1GB will resolve any memory issues you have.
The error message you posted does not mention WooCommerce Predictive Search and it uses very little memory – but if it or another script is trying to load after the memory time out sure you will see it mention in the logs regardless of how little or much memory it uses, because it can’t load.
Hope that helps.
Steve
Forum: Plugins
In reply to: [a3 Lazy Load] Google Page speedHello @moytopcom,
The way a3 Lazy Load works is that if the image has width and height specified then then the lazy_placeholder will show that. If the image being lazy loaded does not have those then nothing will be specified.
You can verify this for your self by
- disable our lazy load feature,
- open an incognito window and re run the Google Page Speed test.
You will see it show those images don’t have width and height specified.
Steve
Forum: Plugins
In reply to: [Predictive Search for WooCommerce] Search function not workingHello Melanie,
Please upgrade to the new version 5.9.1 that we released with the fix for that bug. Please let me know if the upgrade works for you.
Thank you
Steve
Forum: Plugins
In reply to: [Predictive Search for WooCommerce] Search function not workingHello @melanie71
Please go to the plugins [Settings] tab and down to the + Search Page Configuration options box (see link to screenshot). Open the options box and
- Check that a Page is set there as the Search Page and make a note of the page name that is set. My betting is that there is no a page set there and hence when you click ‘See more results’ it does not know which page to take you too.
- If however there is a page set there – then please go to the WordPress pages menu – find the page, edit it and check that it has the [woocommerce_search] shortcode in it.
I think one of those will resolve the issue for you.
Thank you
Steve
Forum: Plugins
In reply to: [Product Sort and Display for WooCommerce] “No products” showing on mobile!Hi thanks for the link – I checked it and it is no just mobile that your product category pages do not show any products – desktop is the same.
I am not sure that it is anything to do with WooCommerce Sort and Display.
Example – here is a link to a product category on your site
https://edu.d6collab.com/product-category/apparel/
First to confirm this please deactivate WooCommerce Sort and Display and Plugin and then check to see if your product category pages show any products.
Please let me know what you find.
Thank you
Steve
Hello @ithotlinedk
Thanks for the link – I see that Page View Count is working on the frontend of your site – see screenshot
https://i.gyazo.com/62e878c981d14f3b932028a305762295.png
Your site is showing to have errors in the console which may be affecting Page View Count – you are probably aware of these issues – see screenshot
https://i.gyazo.com/8aaf0424ec3a6292b654a1f04a86d951.png
Thank you
Steve
Forum: Plugins
In reply to: [Page View Count] Not countingThanks for the link – I think if you turn on load by Ajax on the plugins settings that will fix the issue for you. On a very quick look I can see it is being cached by your caching set up. Ajax loading elements cannot be cached, so load by Ajax and you should be good. Go the Broncos 🙂
Hello @storeapps
Smart Manager is the only plugin we use that still has incompatibility with WooCommerce HOPS and as a result we are not able to upgrade our clients sites.
You have had 6 months notice about this. In fact we knew that long ago that August would be the full release.
It has been 7 weeks now since you said in your comment that you where working on it. Our clients are actually Pro version customers. This is not really good enough.
Thank you
Steve
- This reply was modified 2 years, 9 months ago by Steve Truman.
Forum: Plugins
In reply to: [MailerLite - WooCommerce integration] Woocommerce HPOS compatibility@mailerlite Hello mailerlite,
@xumbrella Sam posted this 2 months ago, when can we expect to see the release with the HOPS compatibility?
Thank you
Steve
@dekadinious – Thanks for the update – when will you be pushing version 1.17 on SVN ?
Thank you’
Steve
Forum: Plugins
In reply to: [zipMoney(Zip Co) Payments Plugin for WooCommerce] HPOS not supportedYes @embercide, it is 7 weeks since you asked this question? We are all waiting for the new Zipmoney version that declares support for the Custom tables feature.
Zip devs, can we please have an update on when this will be released?
Thank you
Steve
Forum: Plugins
In reply to: [a3 Lazy Load] a3 lazy load missing explicit width height on PageSpeedHello @onico0
I must admit that I have not seen those issues reported in our testing. Can you do 2 things please:
- Tell me what tool you are using for testing
- Give me a link to a site of yours with a3 Lazy Load so that I can test it for myself.
Thank you
Steve
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