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Viewing 15 replies - 136 through 150 (of 1,808 total)
  • meilershsag, 1 of the things we always do when troubleshooting a request like this is to get a barebones system in place. Not as a permanent solution, of course, but for troubleshooting purposes.

    I’m pretty certain that your LMS is part of the problem. I’m also concerned that a security plugin to prevent brute force attempts may be as well. Additionally, I have very serious concerns about your editions to your wp-config.php file.

    I can identify w/getting stuff dumped on you–that’s a tough row to hoe. I’m trying really hard to help here. But that is going to require, as a temporary solution, that we go vanilla theme & no plugins, as well as commenting out your edits to wp-config.php, & see if the site is working w/a configuration like that. Then we start adding stuff, 1 thing at a time, to see where it breaks. Once we figure that out, the fix is usually evident.

    This is why I suggested that perhaps another install to a different folder might be in order, but, having said that, stuff isn’t working well anyway, so troubleshooting it the way it is might not be problematic. Renaming & not deleting folders is the name of the game, so it’s not like stuff is being destroyed, just inactivated.

    The site worked for me in Firefox. It cratered in Chrome.

    I tend to use a plugin called Interconnectit, available from:
    https://interconnectit.com/products/search-and-replace-for-wordpress-databases/
    to replace all instances of a domain name in the database w/another domain name. It does require that you back up your database first. It should also be deleted once you’re done, as it can pose a security risk if miscreants get hold of it.

    Commenting stuff out on your wp-config.php file can be done by putting /* in front followed by */ at the end of the line to be deactivated.

    Please let’s try this & see where we stand.

    meilershsag, disabling the cache seems to have helped. I am able to log in successfully now using either wp-login or wp-admin.

    The ideal situation, IMO, is that when the browser closes, so does the session, unless the ‘remember me’ box is checked, because, well, you know–if someone happens to be taking 1 of your courses on a public computer, finishes what they were doing, & closes the browser, another person could potentially come along, go to the site, & end up in the first person’s course. Not a likely scenario, but still.

    The problem, I think, has to do w/settings in your LMS.

    Having said that though, you don’t tell us what sort of hosting this is, ie, shared, VPS, dedicated, etc, whether it’s Linux or Windows, whether it’s running on Apache or Nginx, or something else, & that makes a world of difference, as settings in the server config or the operating system itself can dictate how long sessions remain open, completely apart from any plugins on the site. Sometimes a site’s security plugins can hold sessions too long also. I’ve seen all of that before.

    So, were I you, here’s the order I’d follow.
    1) I’d look in the LMS settings regarding anything having to do w/logins, especially timing.
    2) I’d look at any security plugins login settings.
    3) Seeing nothing amiss, then I’d examine things like php.ini or your control panel that may contain information regarding this.
    4) If you use something other than a shared/managed platform ie, VPS, dedicated server, etc, then other configuration files may come into play as applicable.

    These are the sorts of situations that cause my hair stylist grief, as I tend to come in w/random patches of hair far shorter than they should be simply from pulling it out when I have to troubleshoot this sort of problem for clients’ sites. You get the idea. Keep in touch & let us know how you’re progressing.

    meilershsag, I wish ’twere as simple as changing out wp-login.php, but that is not the problem, & I’d be willing to bet money on that, which testifies to my certainty about it :).

    Are you running any caching on that site? Or is GD caching it for you?

    Well I don’t exactly know what happened, but I have been able to log in from the main page using a browser I’ve not used before. But once logged in, it seems like it’s perpetual, & that is not cool.

    From what I can see, the LMS seems to be governing the login behavior. So it’s either that your site is being cached, the LMS holds on to the cookie perpetually, or a combination. If you’re sure your site’s not being cached, then I’d consult w/the LMS vendor. If it is, there should be a way to uncache login pages.

    I’m looking at the source of this plugin. It’s talking about using flash. Surely not, right? Because Adobe won’t be supporting it by year’s end, & most if not all mobile devices don’t support it now.

    You say you recently moved the site to another domain. Did you do a search-&-replace of the database to change all url’s? Or did you just start over w/a new database?

    Hi, meilershsag.

    Yes, I registered on your site. In the “how did you hear about us”?” section, I put other & then explained I heard about you because you filed a support request w/these forums, just in case you’re monitoring that. It was a great opportunity for me to actually get a look at what was happening using the development console of my browser. What I was not able to do afterwords was log in using wp-login.php. I was, however, able to do so using wp-admin.

    It suggests to me that you should revisit your membership plugin settings & examine those carefully. I’m not a betting lady, as I absolutely detest losing money, but my money’s on the membership plugin settings needing to be revised.

    Disabling plugins is just a very quick temporary measure to see if it resolves the problem. I don’t know how much server space you’re allocated, but you might try installing an identical site in a separate folder & testing in that way if sufficient space exists.

    derian00, here’s a link to some configs for a WordPress site using Nginx & PHPFPM. Note I replaced the actual domain name w/the placeholder domain-name.com. HTH.
    https://hastebin.com/raw/xisibapaci

    Tell you what, derian00. It’s really late now, but I’ll try to pull together a working Nginx configuration set at some point, hopefully today, & send you a link to a pastebin that contains it. Perhaps it’ll give you some ideas.

    These are Ubuntu configs, but Debian is pretty close. I personally use PHPFpm, so you may need to modify yours accordingly, but they should help.

    Hello, derian00 & welcome.

    What is your permalink structure? Was Nginx compiled w/rewriting enabled?

    How are you interfacing Nginx w/PHP, ie, PHPFpm, etc?

    This is the sort of thing that really necessitates posting your config files & perhaps relevant error log entries. That would include Nginx config, any virtual hosts configs, PHP configs, etc. Should you decide to do that, you might want to use something like pastebin, & you’ll definitively want to comb thru those files to ensure they don’t contain any credentials &/or other information that might compromise your site.

    Alternatively, you might wish to think about going to jobs.wordpress.net to file a request for help there. I feel pretty certain someone technically competent w/Nginx who’s able to look at the necessary files should be able to knock this out pretty quickly.

    I would also try commenting out your additions to wp-config.php & see if that helps.

    Forum: Fixing WordPress
    In reply to: Redirect Mistake

    Hello, fromourHideaway, & welcome. No, it’s not a caching thing, as I haven’t visited your site before, & I got the same results.

    What say let’s try editing your post slug. Click the edit link beside the post, then change the permalink & press the ‘ok’ link. Please let us know if that helps.

    Hello, wppileyrei, & welcome.

    Well, as you mention, there are a lot of membership plugins, & many will do what you want. S2member, UltimateMember, & Simple Membership plugin are all well-known & either of these will likely help you accomplish your goals. Assuredly there are others as well. I personally have used all 3. Each have filled a specific need.

    Many of these plugins have very nice tutorials, often videos if you like that sort of thing, on how to set them up.

    Most of these plugs separate admins from regular membership, but individual settings in most of them can be tweaked if required.

    We’re not at liberty on these forums to endorse a particular product, & we shouldn’t, because we really don’t know if it meets your specific needs. 1 thing many professional web developers do is to develop locally on our computers or on a staging site so we can install various plugins & see what their capabilities are, as well as how intuitive they feel to us, which obviously varies a great deal from person to person.

    Feel free to ask specific questions here if you wish, as I suspect this reply wasn’t entirely helpful.

    Hello, meilershsag, & welcome.

    I registered on your site just to see if I could log in &/or see any errors in my development console that might help us. I couldn’t & I didn’t.

    O let me modify that. wp-login.php doesn’t work. wp-admin, however, does. So there is something on your site, likely a plugin, & likely your membership plugin, that’s not redirecting things in the way you’d expect.

    If that doesn’t assist you in finding the problem, then here are some other things to try.

    You do appear to be running a 3rd-party theme. To that end:
    1) Please activate a WordPress default theme (they all begin with the word ‘twenty’) & see if the problem resolves. I’d also like to see you rename that theme folder–perhaps by putting a 1 at the end, just to make extraordinarily sure it’s in no way active

    If the issue goes away, then we both know where the problem lies, & you’ll need to request support from Theme Forest.

    If disabling the theme does not solve then pleas proceed w/the following.
    2) You are running a plugin to prevent brute force attempts on your site. Good. Great! Except not right now. Actually what I’d like you to do is to deactivate your plugins temporarily by renaming your plugins folder to something like plugins1. Try logging in & see if the problem resolves.

    If it does, then we have a plugin conflict. Rename 1 folder under your plugins folder at a time, starting w/core plugins where possible like Akismit. Log in after each rename. The culprit is obviously found when the last folder you renamed causes an unsuccessful login.

    I really think a revisit to your membership plugin settings may be what the doctor ordered here, if you’ll forgive the pun on several levels.

    Please let us know how you get on.

    michaelyaoco, in that case, we’re not able to help much because the developer tools of our browsers, which we use to troubleshoot these sorts of problems, isn’t available because the URL isn’t available. Please go to ‘settings > ‘General’ on your dashboard & ensure the url is configured as https://. If you’re getting site errors in your browser’s development tool, then please let us know what those are. Please also provide your .htaccess file and/or any virtual host configuration files, changing the url as you deem appropriate.

    Hello, michaelyaoco, & welcome. Might we please have an URL?

    Also, what sort of hosting do you have–shared, VPS, dedicated, managed, or other?

    Hello, Lloyd. I see you’ve been welcomed, but, welcome from me nonetheless.

    There’s a lot you don’t tell us here, Lloyd. Firstly, what sort of hosting do you have, ie, shared, VPS, dedicated, managed, what? That would be really important for us to know.

    Secondly–& please note I don’t ask often for folks to do this, because it really is a security risk. However, please edit your wp-config.php file & change the variable WP-DEBUG from false to true. Save the file, visit the site, & report any errors generated by doing that.

    Once you’ve finished copying error messages, then please in the name of all that is good & right & all that other wonderful stuff–*change it back!!!*

    It would also be helpful to know what plugins you’re running.

    Hello, Paul, & welcome. Actually, I got a registration complete when I signed up. What I haven’t gotten so far is an email confirming that, either in my inbox or in spam. Take that back–it just came.

    What steps are you performing when you get a 403 error?

    Pretty clearly CleanTalk is handling the registration piece here. In so doing, I rather suspect it is redirecting registration away from the default WordPress URL’s. When I went to http://vintageeclecticarts.com/forums, I was actually able to register there.

    Those users that register via the forums are both participants & subscribers, as BBPress & WordPress are integrated. Sometimes users register via the default WordPress registration method, & these are not by default forum participants.

    How else can we help you?

    No prob, Zach! I’ll keep my subscription to this topic open for a bit so if you run into any more problems, I’ll be notified by email that you posted.

    I’m still seeing site warnings referencing failure to load scripts pertaining to Google Analytics, Ads by Google, & Scorecard Research.

    Nice site! I own 2 special needs kitties & a female Western Ornate box turtle.

Viewing 15 replies - 136 through 150 (of 1,808 total)