abletec

Hello, kaz1234, & welcome.

First, it might be helpful if a site url were provided. It might also prove helpful to know if your hosting is Linux or Windows, & whether it’s shared, VPS, or dedicated. 2nd, are there any security plugins/firewalls running that may be blocking Canadian visitors? Along the same lines, might the site be redirecting visitors to a specific page depending on their inferred location? 3rd, you might wish to ask your host to look at the server logs to see if any mod_security rules are firing. You might also ask Canadians who cannot log in to look to their address bar & tell you where they’re being redirected.

That’s an interesting problem.

Hello, lizvoss, & welcome. It were really better if you’d start your own topic regarding your difficulty, as this thread has been marked ‘resolved’. The only reason I saw it was simply because I either forgot, or was too lazy, to unsubscribe from it. I’d strongly advise you to begin your own thread, but feel free to post a link back here if you’d like me to take a look.

This sounds, however, like a caching plugin issue. Are you using any sort of caching plugin such as w3-total-cache or wp-supercache, or similar? If so, you should inactivate the plugin by renaming it. Appending a 1 or a .old to the folder name using either secure file transfer, such as that found in the Filezilla FTP client, or your hosting provider’s file manager, can accomplish this. Next, please open your wp-config.php file & change the true to false in the following line, leaving the end punctuation marks intact. :
define( ‘WP_CACHE’, true );
will look like:
define( ‘WP_CACHE’, false );

Lastly, please find object-cache.php in your wp-content folder & rename it, i.e., object-cache.ph1. Clear your browser’s cache & cookies & try logging in again. Please let us know how this goes–in your own thread, if you’d be so kind.

Hello, Bob, & welcome to the WordPress support forum. I’m probably as mystified as you, but perhaps your answers to the questions I’m about to ask might help. We appreciate so much your providing a site url–it really helps a lot–more than you know, most likely.

So when is your most recent post? I’m seeing 2014. Do you have later posts than this? & what are we looking for re: your bio?

Next, I am going to make a very strong recommendation. Your version of WordPress is *very* out of date. That should be remedied as soon as you possibly can. Though I’m not seeing evidence of it, it could be that the site has been compromised, thus the reason for what is occurring. I’ve seen mysterious deletions before as a result of a site compromise. It could also be that your database has become too large, & your hosting company has scaled it back. They should notify you if that is the case, but sometimes it doesn’t happen. Or the email gets dumped into your spam folder & you never see it.

Looking forward to hearing back from you.

Hi, georgehannan, & welcome. Could you tell us the folder where WordPress is installed? Have you attempted to move wp-content from out of the website root?

@ajeetkmishra, please start your own topic regarding this. When doing so, please include a link to the site in question & whether or not your hosting is shared, VPS, or dedicated. You may also post a link to your topic here, if desired.

Philip, I’ll communicate this to team members & see if they have any ideas as to why that might be happening. I’ll try to do some research, too, but I’ve got some personal stuff going on now & might not be able to devote much time.

Lol, Paula, I’m working my computer now w/a broken wrist–it’s a pita. So I can identify w/the glasses thing.

Ipstenu & I sometimes meet on the WordPress support forums weekly chat. I was really hoping she’d pop in this thread, as I was aware she worked for Dreamhost. Truthfully, I should’ve pinged her. But w/this broken wrist & a very sick kitten, I kinda got distracted. Apologies.

It looks as though ipstenu got stuff working for you. If that be the case, could you please mark the topic as ‘resolved’ so the volunteers know you’ve been helped & can feel free to go on to help others. Thanks. & thanks as well, @ipstenu. Good luck w/your endeavors, Paula.