actpro
Forum Replies Created
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Forum: Plugins
In reply to: [Extra Product Options for WooCommerce] Adens didn’t update priceHello @3dtobias
Thanks for reaching out to us.
Can you share some screenshot/video on this email( [email protected] ) in which you are facing issue. So based on that we can solve your query asap.
Thanks.
Hi @redbazil,
You need to change utf8_general_ci in the DB. Before that please take a your current DB and after that you can do it.
Thank you,
Forum: Plugins
In reply to: [Extra Product Options for WooCommerce] unusual errorHi @redbazil,
Thank you for reaching out to us.
We are troubleshooting this issue and get back to you soon.
Thank you,
Forum: Plugins
In reply to: [Extra Product Options for WooCommerce] Sub total coming out wrongHello @pointwebfactory
As per your response, we compared and checked as per your websites flow but its working fine on out server. You can check here video in which we tested but didn’t replicate the same issue – https://screencast-o-matic.com/watch/crQTQJV6An0.
Might be its happening with some other plugin conflicts and some default woocommerce hook remove/changed from theme or plugin. So it would be great if you can disable other plugins. After that if still problem persists then please send video with us( In the video, Please cover addon settings ) on this email [email protected]. It would be more helpful for us and based on that we can solve issue asap.
Thanks.
Forum: Plugins
In reply to: [Extra Product Options for WooCommerce] Sub total coming out wrongHello @pointwebfactory
We have checked subtotal issue on our server but we didn’t replicate the same issue as per your given URL( https://narada-holding.com/locanda1/product/cheeseburger-classic/ ). You can check here video in which we tested but didn’t replicate the same issue – https://screencast-o-matic.com/watch/crQIopVQ9gq.
Might be its happening with some other plugin conflicts. So it would be great if you can disable other plugins. After that if still problem persists then please send video with us( In the video, Please cover addon settings ) on this email [email protected]. It would be more helpful for us and based on that we can solve issue asap.
Thanks.
Forum: Plugins
In reply to: [Extra Product Options for WooCommerce] unusual errorHello @cadentic2018
Thanks for the response.
Can you send to us exact plugin links (Payment plugins link)? It would be more helpful for us. So based on that we can solve your query asap
Thanks.
Forum: Plugins
In reply to: [Extra Product Options for WooCommerce] Sub total coming out wrongHello @jasmeetsingh @pointwebfactory
Sorry for the inconvenience with issue.
We are looking in to it. We will back asap.
Thanks.
Forum: Plugins
In reply to: [Extra Product Options for WooCommerce] Sub total coming out wrongHello @jasmeetsingh, @pointwebfactory
We have fixed this issue on plugin version 1.9.4. So, Please update it and check it your issue.
Thank you,
Forum: Plugins
In reply to: [Extra Product Options for WooCommerce] unusual errorHello @cadentic2018,
Thank you for reaching out to us.
We are trying to reproduce the issue on our server but not able to replicate the same issue. So, Can you give us some screenshot/video with admin settings on this email( [email protected] ). It would be more helpful for us.
Thank you,
Forum: Plugins
In reply to: [Extra Product Options for WooCommerce] Sub total coming out wrongHello @jasmeetsingh ,
Thank you for reaching out to us.
We will troubleshoot your issue. Allow some time. We will get back to you soon.
Thank you,
Forum: Plugins
In reply to: [Extra Product Options for WooCommerce] Sub total coming out wrongHello @jasmeetsingh ,
Thank you for reaching out to us.
We will troubleshoot your issue and try to fixed this issue as soon as possible and release latest plugin version.
We will get back to you soon with 1 or 2 days.
I hope sound good to you.
Thank you,
Forum: Plugins
In reply to: [Extra Product Options for WooCommerce] unusual errorHello @cadentic2018,
Thank you for reaching out to us.
We will troubleshoot your issue and try to fixed this issue as soon as possible and release latest plugin version.
We will get back to you soon with 1 or 2 days.
I hope sound good to you.
Thank you,
Forum: Plugins
In reply to: [Extra Product Options for WooCommerce] Dropdown menu selectionHello Sir,
Thank you for showing interest in our plugin.
Unfortunately this features is not available in current plugin version.
please let me know if you need any further assistance.
Thank you,
Forum: Plugins
In reply to: [Extra Product Options for WooCommerce] StylingHello @tabaraksiyal,
Thank you for reaching out to us.
Can you Please you have to custom CSS for table structure.
Or In pro Plugin version we have two type ”
Display Structure Format ” https://ibb.co/4VB3pPQ. If you want to div structure then you buy pro plugin.please tell me if you need anything else.
Thank you,