ajfosterv

I can confirm that it’s an integration issue from Printify’s end. I suggested that they might want to add a note to their Printify Shipping page advising users that the free-shipping coupon is currently not supported.

Thanks
AJ
+++++++++++++++++++++Printify Message++++++++++++++++++++++++++
If you activated the Printify plugin in WooCommerce, then this is the reason why the free shipping coupon is not working. Unfortunately, since the “Free shipping” coupon is seen as a part of WooCommerce’s default shipping rates, our plugin will override this information, which is why the coupon doesn’t work as intended. I’m afraid, if you wish to use the shipping plugin for all your other Printify items, it is not possible to make it ignore the coupon conditions.

But I agree that having this feature will be a great addition. I’ve forwarded your message to our development team as a feature request. Hopefully, they can include it in our platform in the nearest future.
Please feel free to let me know if you have any further inquiries`
+++++++++++++++++++++End Message++++++++++++++++++++++++++++

Yes and Yes to the 1st 2. I even tried different combinations of Flat Rate, /% discount, minimum purchase order. I only used one shipping Zone, for the entire United States.

When I first started a few months ago, the Coupons were under WooCommerce, then Coupon moved to Marketing. It was only a few weeks ago that I added a coupon for free shipping. Until then, the only coupons I used were all a percentage discount, ie 10%, 25% etc.

thanks for looking into this

As requested, the System Status Report:

### WordPress Environment ###

WordPress address (URL): https://usadevolution.com
Site address (URL): https://usadevolution.com
WC Version: 5.6.0
REST API Version: ✔ 5.6.0
WC Blocks Version: ✔ 5.5.1
Action Scheduler Version: ✔ 3.2.1
WC Admin Version: ✔ 2.5.1
Log Directory Writable: ✔
WP Version: 5.8
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.22
PHP Post Max Size: 128 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.64.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.7.32-log
Max Upload Size: 128 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 5.6.0
WC Database Prefix: f1c79uydxz
Total Database Size: 110.56MB
Database Data Size: 98.22MB
Database Index Size: 12.34MB
f1c79uydxzwoocommerce_sessions: Data: 0.19MB + Index: 0.02MB + Engine InnoDB
f1c79uydxzwoocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
f1c79uydxzwoocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
f1c79uydxzwoocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
f1c79uydxzwoocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
f1c79uydxzwoocommerce_order_itemmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
f1c79uydxzwoocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
f1c79uydxzwoocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
f1c79uydxzwoocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
f1c79uydxzwoocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
f1c79uydxzwoocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
f1c79uydxzwoocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
f1c79uydxzwoocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
f1c79uydxzwoocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
f1c79uydxzactionscheduler_actions: Data: 0.08MB + Index: 0.13MB + Engine InnoDB
f1c79uydxzactionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
f1c79uydxzactionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
f1c79uydxzactionscheduler_logs: Data: 0.17MB + Index: 0.16MB + Engine InnoDB
f1c79uydxzce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
f1c79uydxzce4wp_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
f1c79uydxzcommentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
f1c79uydxzcomments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
f1c79uydxzgla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
f1c79uydxzgla_merchant_issues: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
f1c79uydxzgla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
f1c79uydxzgla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
f1c79uydxzlinks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
f1c79uydxzmailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
f1c79uydxzmailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
f1c79uydxzmailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
f1c79uydxzmailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
f1c79uydxzmailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
f1c79uydxzmailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
f1c79uydxzmailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
f1c79uydxzmailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
f1c79uydxzmailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
f1c79uydxzmailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
f1c79uydxzmailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
f1c79uydxzmailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
f1c79uydxzmailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
f1c79uydxzmailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
f1c79uydxzmailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
f1c79uydxzmailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
f1c79uydxzmailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
f1c79uydxzmailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
f1c79uydxzmailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
f1c79uydxzmailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
f1c79uydxzmailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
f1c79uydxzmailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
f1c79uydxzmailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
f1c79uydxzmailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
f1c79uydxzmailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
f1c79uydxzmailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
f1c79uydxzmailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
f1c79uydxzmailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
f1c79uydxzmailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
f1c79uydxzmailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
f1c79uydxzmailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
f1c79uydxzmailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
f1c79uydxzoptions: Data: 4.11MB + Index: 0.16MB + Engine InnoDB
f1c79uydxzpostmeta: Data: 8.52MB + Index: 8.03MB + Engine InnoDB
f1c79uydxzposts: Data: 80.52MB + Index: 1.08MB + Engine InnoDB
f1c79uydxztermmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
f1c79uydxzterms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
f1c79uydxzterm_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
f1c79uydxzterm_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
f1c79uydxzusermeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
f1c79uydxzusers: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
f1c79uydxzwc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
f1c79uydxzwc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
f1c79uydxzwc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
f1c79uydxzwc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
f1c79uydxzwc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
f1c79uydxzwc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
f1c79uydxzwc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
f1c79uydxzwc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
f1c79uydxzwc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
f1c79uydxzwc_product_meta_lookup: Data: 0.34MB + Index: 0.59MB + Engine InnoDB
f1c79uydxzwc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
f1c79uydxzwc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
f1c79uydxzwc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

### Post Type Counts ###

attachment: 2468
customize_changeset: 2
feedback: 3
jetpack_migration: 2
jp_img_sitemap: 6
jp_img_sitemap_index: 3
jp_sitemap: 3
jp_sitemap_master: 3
jp_vid_sitemap: 3
mailpoet_page: 1
nav_menu_item: 6
page: 27
post: 7
product: 102
product_variation: 3223
revision: 318
shop_coupon: 6
shop_order: 21
shop_order_refund: 6

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (15) ###

Classic Editor: by WordPress Contributors – 1.6.2
Easy Table of Contents: by Steven A. Zahm – 2.0.17
Google Listings and Ads: by WooCommerce – 1.4.1
Gutenberg: by Gutenberg Team – 11.3.0
Jetpack: by Automattic – 10.0
Mailchimp for WooCommerce: by Mailchimp – 2.5.2
No Page Comment: by Seth Alling – 1.2
Page-list: by webvitaly – 5.2
Printify Shipping Method: by Printify – 2.5
Sassy Social Share: by Team Heateor – 3.3.23
Advanced Editor Tools (previously TinyMCE Advanced): by Automattic – 5.6.0
WooCommerce Stripe Gateway: by WooCommerce – 5.4.0
WooCommerce Payments: by Automattic – 2.8.4
WooCommerce Shipping & Tax: by WooCommerce – 1.25.18
WooCommerce: by Automattic – 5.6.0

### Inactive Plugins (3) ###

Creative Mail by Constant Contact: by Constant Contact – 1.4.4
IONOS Assistant: by IONOS – 6.3.0
MailPoet 3 (New): by MailPoet – 3.67.0

### Must Use Plugins (1) ###

1&1 Product Subdomain: by 1&1 – 1.1.0

### Settings ###

API Enabled: ✔
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔

### WC Pages ###

Shop base: #7 - /merch/
Cart: #230 - /cart/
Checkout: #231 - /checkout/
My account: #232 - /my-account/
Terms and conditions: #3 - /privacy-policy/

### Theme ###

Name: Startinger Premium
Version: 1.1.2
Author URL: https://seosthemes.com/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: –

### Action Scheduler ###

Complete: 179
Oldest: 2021-07-25 16:48:49 -0500
Newest: 2021-08-19 12:04:53 -0500

### Status report information ###

Generated at: 2021-08-19 14:58:47 -05:00