Teo Alex
Forum Replies Created
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Forum: Plugins
In reply to: [Modula Image Gallery - Photo Grid & Video Gallery] Missing dependencyHello @plaine,
An update that fixes this issue has been released. Please update to the latest version of Modula.
Warm regards,
TeoForum: Plugins
In reply to: [Passster - Password Protect Pages and Content] Security check failed, againHello @luislu ,
We’ve just released a new version. Please update the plugin and clear the cache if needed.
Warm regards,
TeoHello @stesedav ,
Please update to the latest version of Passster as we have released an update including a fix for this issue.
Warm regards,
TeoHello @buckfast2050 ,
Did you manage to find a fix for the issue? I was not able to replicate the problem neither verify it on your website.
Warm regards,
TeoI’m glad that the issue has been resolved.
Warm regards,
TeoForum: Plugins
In reply to: [RSVP and Event Management] Cannot make custom questions mandatory/requiredHello @sarkenny95 ,
The option to make a custom question required is only available in the PRO version of the plugin. The documentation you’re referring to in the knowledge base applies to the PRO version.
Forum: Plugins
In reply to: [RSVP and Event Management] Attendee Export not workingHello @generisit ,
This forum is only for the Lite (unlicensed) version of the plugin. For discussions and bug reports related to the PRO version, please use the contact form available here: https://rsvpproplugin.com/contact/
Forum: Plugins
In reply to: [Passster - Password Protect Pages and Content] Blank Page when Logged inHello @dccreatives ,
Yes, this is possible. Just edit your password page and add the message in the content editor. After the page is unlocked, if a user returns to it, the password form will be hidden and your message will be shown instead.
Forum: Plugins
In reply to: [Passster - Password Protect Pages and Content] Affect search functionalityHello @luislu ,
Could you please provide additional details on how to reproduce the issue? I tried to reproduce it by following the steps you provided in the other support topic, but everything worked as expected.
Also, the code shown in your screenshot is not added by Passster, it appears to be injected by a browser extension.
Forum: Plugins
In reply to: [Strong Testimonials] Nav controls don’t work in mobile devices.Hello @stejus ,
I wasn’t able to reproduce the issue on the page you mentioned. Have you managed to find a solution on your end?
Forum: Plugins
In reply to: [Strong Testimonials] No stars displayed ?Hello @strategik ,
- Yes, Strong Testimonials can display star ratings. Please follow this documentation for a quick setup: https://strongtestimonials.com/kb/star-ratings/
- Yes, you can duplicate a customer testimonial by copying it and creating a new testimonial.
- Yes, testimonials are not automatically published. They will require moderation before being displayed on the website.
Forum: Plugins
In reply to: [Download Monitor] change file name when downloadingHello @hamiddavodi ,
The only way to change the file name of the downloaded file is to add custom code in your (child) theme
functions.phpfile and modify the download headers that are being sent.Here’s an example of how that function should look like:
add_filter( ‘dlm_download_headers’, ‘dlm_custom_download_filename_headers’, 10, 4 );
/**
Force a custom download filename for Download Monitor.
*/
function dlm_custom_download_filename_headers( $headers, $file_path, $download, $version ) { $file_name = ‘my_file_name’; if ( is_object( $version ) && method_exists( $version, ‘get_filetype’ ) ) {
$ext = (string) $version->get_filetype();
if ( $ext ) {
$file_name .= ‘.’ . $ext;
}
} $encoded = rawurlencode( sanitize_file_name( $file_name ) ); if ( defined( ‘DLM_DOING_XHR’ ) && DLM_DOING_XHR ) {
$headers[‘Content-Disposition’] = “attachment; filename=\”{$encoded}\”;”;
$headers[‘X-DLM-File-Name’] = $encoded;
} else {
$headers[‘Content-Disposition’] = “attachment; filename*=UTF-8”{$encoded};”;
} return $headers;
}Hello @sospoiled,
First, I noticed that the excluded cookie name is set to “passster”, not “passster_” , and it is not a prefix, but the full cookie name.
Please ask WP Engine support to exclude the “passster” cookie.If the issue still persists after this, please contact us via the form here:
https://passster.com/contact-us/ so you can in clude a test password for the page you created so we can investigate further.When you contact us, please mention this discussion.
Also, please let us know if you are using any caching or optimization plugins.
Warm regards,
TeoForum: Plugins
In reply to: [Passster - Password Protect Pages and Content] Security check failedHello @luislu ,
By default, a WordPress nonce is valid for up to 24 hours (internally it rotates every ~12 hours). After that, any request using that nonce will fail and return the “Security check failed” message.If you automatically clear the cache every X hours, then yes, it will appear to “fix” the problem, because a new page will be generated and a fresh nonce will be inserted.
The proper solution is to exclude Passster-protected pages from page cache.Hello @sugapablo,
An update has just been released (version 2.4.8) which includes a fix for this issue.
Warm regards,
Teo