amhadley

Hi,
I changed servers a couple of weeks ago after getting nowhere with the last server to try and solve the above problem of 403 codes and IPN failure from Paypal. Unfortunately the new server is still encountering the same problem and although they have been more helpful in trying to locate the problem they cannot find an error on the log.
They have asked if you are able to identify what the problem could be via de-bugging. I have run a de-bug test off the plugin but it does not give enough information.
Any help or ideas would be gratefully appreciated.
Amanda

Hi,
Many thanks for that.
The server has been contacted. They requested a screen shot and were sent the log from the cpanel. They then said they were re-creating the Paypal error and did a test payment, they have also tried various things like “putting it the safelist” (I really don’t understand what theses things mean, sorry), but nothing seems to solve the problem and the issue persists. They say they cannot find the problem.
Is there anything else that could be causing a 403 error from Paypal?
It seems crazy, when the plugin was set up it worked perfectly and I really liked it, but then this problem started and there seems to be no reason for it.
Any further suggestions would be greatly appreciated, as I said it’s a great plugin, I’d much rather solve this than change it for a different one.
Many thanks,
Amanda

Hi mbrsolution,
Thank you for replying and the link.
Yes the IPN is set up correctly and it was working fine. Paypal have said that when notifications are sent they fail and there is a http 403 message.
In the debug report form WP shopping cart it says, “IPN validation failed”
Any ideas?
Many thanks
Amanda