anjitha21
Forum Replies Created
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Hi @churpiindia
Thank you for your patience.
You can now enable to show the payment method in delivery note: https://prnt.sc/J4LoV_mTyHqz
Please update the plugin to the latest version and check if everything works as expected.
Hi @emmaswl @kircherc @yoavaner
Thank you for your patience.
A new version has been released (v7.1.2) with the fixes for the issues you have reported and there are several enhancements too.
Please update the plugin to the latest version and check if everything is working as expected.
If there are any further issues, please let us know.
We will be happy to resolve it for you.
Looking forward for your reply.
Sorry for the delayed response.
Our developers have resolved the issue, and a new version containing the fix is planned for release later this week.
Once the update is available, please check whether everything is working correctly on your end. If you still experience any issues, feel free to let us know.
Thank you for your patience and understanding.
Thank you for reporting.
Our developer has already fixed this issue, and the fix will be included in the upcoming plugin update planned for release within this week.
If you have a moment, we’d really appreciate it if you could share your feedback or leave us a review — it helps us improve and assists other users as well.
Thank you again for your patience and for your kind words about the plugin — we truly appreciate it.
Forum: Plugins
In reply to: [Print Invoice & Delivery Notes for WooCommerce] Lost all custiomized fieldThank you for your feedback — that’s a completely fair point, and we appreciate your patience as a long-time user of the plugin.
Our goal is to make this plugin as accessible as possible for everyone.
Your request for a step-by-step video tutorial showing how to add fields in a simple way has been noted and escalated to our team.
We will do our best to include a clear, beginner-friendly example in our documentation.
Forum: Plugins
In reply to: [Print Invoice & Delivery Notes for WooCommerce] Add Metadata to the PDFThank you for checking in.
Our team is currently planning to release the update within this week.
We appreciate your patience while we finalize the fixes and complete the testing to ensure everything works as expected.
Thanks again for your patience and understanding.
Hi @kirkstudio
This is a known issue and our developers already fixed this issue.
Please note that the new version will be released in this week which includes this fix.
We appreciate your patience and understanding.
Forum: Plugins
In reply to: [Print Invoice & Delivery Notes for WooCommerce] Add Metadata to the PDFHi @leonwp
The
wc_get_order( $order['id'] )function can be used to retrieve the WooCommerce Order object.Example:
$order = wc_get_order( $order['id'] ); $customer_id = $order->get_customer_id();Please let us know if you have any questions further.
Hi @mathis70
Thank you for reporting this issue.
Our developers are currently working on this issue.
The fix will be included in the upcoming release in the coming week.
We appreciate your patience and understading.
Hi @kirkstudio
Thank you for reaching out.
I tried to replicate the issue on my end using the latest version, but the documents are downloading correctly from the print page.
To help us investigate this further, could you please share a few additional details:
- Which document types are giving the 403 error (Invoice, Packing Slip, Delivery Note, etc.)?
- Does the error occur for all orders or only specific ones?
- Could you share a screenshot of the 403 error message?
- Are you using any security plugins (e.g., firewall, access control, hotlink protection) or server-level protections that might block file access?
- If possible, can you check your error logs around the time the error occurs and share any relevant entries?
This information will help us narrow down the cause and assist you more effectively.
Looking forward to your reply.
Forum: Reviews
In reply to: [Print Invoice & Delivery Notes for WooCommerce] ver7.0 is ….Hi @koseiayabe
We sincerely apologize for the inconvenience and frustration caused by the v7 update.
With v7, there were major improvements made to the plugin’s codebase and UI structure, which also required changes to the template files. Because of these changes, older custom templates from previous versions are not fully compatible with v7.
We recommend updating to the latest version, v7.1.1, as it already includes fixes for issues related to missing store information like company name, address, phone number, etc.
Here are the steps for the template override:
Open your active theme folder:
wp-content/themes/your-theme/
Create a folder namedwoocommerce-delivery-notesinside it- Find the template file you want to change inside the plugin:
wp-content/plugins/woocommerce-delivery-notes/templates/ - Copy that file into the folder you created in step 2, keeping the same filename
- Edit the copied file in your theme — the plugin will use it automatically
Available template files:
invoice.php— Invoicereceipt.php— Receiptdeliverynote.php— Delivery Notepackingslip.php— Packing Slipcreditnote.php— Credit Notebase.php— Shared layout used by all documents
Override styles
Find the CSS file you want to change inside the plugin:wp-content/plugins/woocommerce-delivery-notes/templates/css/- Copy it into your theme, recreating the same folder structure under
woocommerce-delivery-notes/css/ - Edit the copied file — your styles will be loaded instead of the plugin’s
Available CSS files:
css/style.css— Applies to all documentscss/html/style.css— Applies to browser print onlycss/pdf/style.css— Applies to PDF output only
Notes
- If using a child theme, create the folder in the child theme — not the parent
- The override affects only the live print preview and the document PDF generation. The frontend preview on the admin page isn’t affected.
Additionally, our developers are actively working on the remaining reported issues, and another update is planned for release next week with further fixes and improvements.
We truly appreciate your long-time support and patience while we continue improving the new version.
Forum: Reviews
In reply to: [Print Invoice & Delivery Notes for WooCommerce] Overriding issues with V7Hi @alexroes
We are really sorry for the inconvenience caused by the updation.
The template file has changed due to the React version update and the new template structure. However, it is possible to override the template in the new version too.
Here are the steps for the template override:
Open your active theme folder:
wp-content/themes/your-theme/
Create a folder namedwoocommerce-delivery-notesinside it- Find the template file you want to change inside the plugin:
wp-content/plugins/woocommerce-delivery-notes/templates/ - Copy that file into the folder you created in step 2, keeping the same filename
- Edit the copied file in your theme — the plugin will use it automatically
Available template files:
invoice.php— Invoicereceipt.php— Receiptdeliverynote.php— Delivery Notepackingslip.php— Packing Slipcreditnote.php— Credit Notebase.php— Shared layout used by all documents
Override styles
Find the CSS file you want to change inside the plugin:wp-content/plugins/woocommerce-delivery-notes/templates/css/- Copy it into your theme, recreating the same folder structure under
woocommerce-delivery-notes/css/ - Edit the copied file — your styles will be loaded instead of the plugin’s
Available CSS files:
css/style.css— Applies to all documentscss/html/style.css— Applies to browser print onlycss/pdf/style.css— Applies to PDF output only
Notes
- If using a child theme, create the folder in the child theme — not the parent
- The override affects only the live print preview and the document PDF generation. The frontend preview on the admin page isn’t affected.
Please try from your end and let us know if there are any queries further.
We will be happy to assist you.
Hi @emmaswl
Thank you for providing the details.
To investigate this further, could you please email us at ‘support at tychesoftwares dot com’ with the relevant details and temporary admin access to your site?
This will help us troubleshoot the issue more effectively.
We appreciate your cooperation and look forward to resolving this for you.
Hi @emmaswl
This is a known issue and our developers are working on it.
We have planned to release an update in the coming week with all these fixes.
We are really sorry for the inconvenience caused and truly appreciate your understanding.
The issue could not be replicated on our test setup.
We tested with:
- WooCommerce Print Invoices & Delivery Notes v7
- Extra Product Options plugin
- Product options added to order items
On our end, the product option metadata is displayed only once:
https://prnt.sc/HHihpVaaAxKZCould you please help us with the following details?
- Which Extra Product Options plugin are you using (plugin name + version)?
- Does the duplication happen for all option types or only specific fields?
- Could you share a screenshot of the configuration of the Extra Product option plugin and order item meta from the WooCommerce order edit page?
This will help us identify whether the duplication is coming from the order meta itself or from a compatibility issue with a specific configuration.
Looking forward to your response.