anjitha21
Forum Replies Created
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The issue could not be replicated on our test setup.
We tested with:
- WooCommerce Print Invoices & Delivery Notes v7
- Extra Product Options plugin
- Product options added to order items
On our end, the product option metadata is displayed only once:
https://prnt.sc/HHihpVaaAxKZCould you please help us with the following details?
- Which Extra Product Options plugin are you using (plugin name + version)?
- Does the duplication happen for all option types or only specific fields?
- Could you share a screenshot of the configuration of the Extra Product option plugin and order item meta from the WooCommerce order edit page?
This will help us identify whether the duplication is coming from the order meta itself or from a compatibility issue with a specific configuration.
Looking forward to your response.
Hi @sofiati
Thank you for your patience while our developer looked into this.
The filter code you’re using (
wcdn_order_info_fields) will remain the same and can stay in your theme’s functions.php exactly as it is.There is a known bug affecting custom field display in this version that has been identified and fixed.
This fix will be included in v7.1.2, which is being released this week.
We recommend waiting for that update before making further changes to your template files.
You’re right to notice that the folder structure has changed.
The v6 customization approach (using
pdf/default/invoice/template.php) does not carry over directly to v7 — the template architecture has been rebuilt.Your v6 template file cannot simply be copied into the v7 theme override folder as-is.
If anything is still missing after the update, reply here and we’ll guide you step by step on adapting your setup to the new v7 template structure.
Hi @ken3456
Thank you for explaining the issue.
We checked this on our test site using the older plugin version, and we could see that only the refunded amount was displayed, not the refunded product itself.
Here are the screenshots for reference:
The new version appears to behave the same way as the older version.
Could you please share a screenshot where the refunded product was displayed previously, along with the exact plugin version where you observed this behavior?
Once we have those details, we will investigate this further from our end.
Hi @mathis70
The metadata display issue was already fixed in the latest plugin version v7.1.1.
Could you please share a screenshot of the duplicated option fields along with more details about the issue?
Also, please let us know in which document the duplication is appearing (Invoice, Packing Slip, Delivery Note, etc.).
This will help us check the issue further from our end.
Looking forward for your reply.
Hi @inc2734
Thank you for reporting this.
We have escalated to our developer and they are currently working on it.
We will be releasing an update in this week with the fixes.
We appreciate your patience and understanding.
Thanks
Hi @sofiati
There were some codebase improvements happened in the new version, thus the template file has changed.
Here are the steps for the template override:
Open your active theme folder:
wp-content/themes/your-theme/
Create a folder namedwoocommerce-delivery-notesinside it- Find the template file you want to change inside the plugin:
wp-content/plugins/woocommerce-delivery-notes/templates/ - Copy that file into the folder you created in step 2, keeping the same filename
- Edit the copied file in your theme — the plugin will use it automatically
Available template files:
invoice.php— Invoicereceipt.php— Receiptdeliverynote.php— Delivery Notepackingslip.php— Packing Slipcreditnote.php— Credit Notebase.php— Shared layout used by all documents
Override styles
Find the CSS file you want to change inside the plugin:wp-content/plugins/woocommerce-delivery-notes/templates/css/- Copy it into your theme, recreating the same folder structure under
woocommerce-delivery-notes/css/ - Edit the copied file — your styles will be loaded instead of the plugin’s
Available CSS files:
css/style.css— Applies to all documentscss/html/style.css— Applies to browser print onlycss/pdf/style.css— Applies to PDF output only
Notes
- If using a child theme, create the folder in the child theme — not the parent
- The override affects only the live print preview and the document PDF generation. The frontend preview on the admin page isn’t affected.
Please try it on your end and let us know if you need any further help.
Hi @kornelije
We are really sorry for the inconvenience caused with the recent update.
The new version does support full template overrides — just via a new path and new files.
Here are the steps for the template override:
Open your active theme folder:
wp-content/themes/your-theme/
Create a folder namedwoocommerce-delivery-notesinside it- Find the template file you want to change inside the plugin:
wp-content/plugins/woocommerce-delivery-notes/templates/ - Copy that file into the folder you created in step 2, keeping the same filename
- Edit the copied file in your theme — the plugin will use it automatically
Available template files:
invoice.php— Invoicereceipt.php— Receiptdeliverynote.php— Delivery Notepackingslip.php— Packing Slipcreditnote.php— Credit Notebase.php— Shared layout used by all documents
Override styles
Find the CSS file you want to change inside the plugin:wp-content/plugins/woocommerce-delivery-notes/templates/css/- Copy it into your theme, recreating the same folder structure under
woocommerce-delivery-notes/css/ - Edit the copied file — your styles will be loaded instead of the plugin’s
Available CSS files:
css/style.css— Applies to all documentscss/html/style.css— Applies to browser print onlycss/pdf/style.css— Applies to PDF output only
Notes
- If using a child theme, create the folder in the child theme — not the parent
- The override affects only the live print preview and the document PDF generation. The frontend preview on the admin page isn’t affected.
Please check this on your end and let us know if you need any further help.
Looking forward for your reply.
Forum: Plugins
In reply to: [Print Invoice & Delivery Notes for WooCommerce] Add Metadata to the PDFSorry for the delay in reply.
Regarding the issue you reported earlier, the fix has already been implemented and will be included in v7.1.2, which is scheduled for release by Friday.
As for your other question about accessing the
$orderglobal variable—unfortunately, that won’t be available in this context. However, you can still retrieve the order object within the template using $order[‘id’], and thenwc_get_order( $order['id'] )This will allow you to work with the order data as needed.
Please let us know if you have any further questions—we’re happy to help!
Hi @cmiasp
Sorry for the inconvenience you have faced due to the recent changes.
There has been major changes in UI and code base.
Regarding the custom fees, you can override the template to show the custom fee.
Here are the steps for the template override:
Open your active theme folder:
wp-content/themes/your-theme/
Create a folder namedwoocommerce-delivery-notesinside it- Find the template file you want to change inside the plugin:
wp-content/plugins/woocommerce-delivery-notes/templates/ - Copy that file into the folder you created in step 2, keeping the same filename
- Edit the copied file in your theme — the plugin will use it automatically
Available template files:
invoice.php— Invoicereceipt.php— Receiptdeliverynote.php— Delivery Notepackingslip.php— Packing Slipcreditnote.php— Credit Notebase.php— Shared layout used by all documents
Override styles
Find the CSS file you want to change inside the plugin:wp-content/plugins/woocommerce-delivery-notes/templates/css/- Copy it into your theme, recreating the same folder structure under
woocommerce-delivery-notes/css/ - Edit the copied file — your styles will be loaded instead of the plugin’s
Available CSS files:
css/style.css— Applies to all documentscss/html/style.css— Applies to browser print onlycss/pdf/style.css— Applies to PDF output only
Notes
- If using a child theme, create the folder in the child theme — not the parent
- The override affects only the live print preview and the document PDF generation. The frontend preview on the admin page isn’t affected.
Regarding the payment method, we already have a known issue regarding the payment methods not displaying in delivery notes and it will be fixed in the upcoming release in this week.
All other documents will show Payment methods. You can just enable this option in Templates >> Invoice >> Show Payment Method.
Regarding the currency, it is also a known issue and our developers are working on it.
In order to translate the labels, please let me know which plugin you are using to translate. I also suggest you to re-add these strings and check if it is working or not.
Please check this on your end and let us know if there are any further questions.
Hi @churpiindia
Thank you for reporting this issue.
We have escalated this to our development team and they are working on a fix.
This will be addressed in an upcoming update planned for release soon.
Please let us know if you have any further questions.
Hi @inc2734
Thank you for reporting this in such detail and for suggesting a fix — we really appreciate it.
We’ve been able to understand the issue.
We’ve escalated this to our development team, and they are reviewing it for a fix in an upcoming update.
Thanks again for bringing this to our attention and for the helpful suggestion!
Hi @eecwrmed
Hi,
Thank you for reaching out.
By default, the invoice displays the discount amount, but it does not include the coupon code. Since you’re using Extended Coupon Features for WooCommerce PRO, the coupon data is being applied correctly, but displaying it on the invoice requires a small customization.
To include the coupon code, you will need to override the invoice template and add the relevant code manually.
Here are the steps for the template override:
Open your active theme folder:
wp-content/themes/your-theme/
Create a folder namedwoocommerce-delivery-notesinside it- Find the template file you want to change inside the plugin:
wp-content/plugins/woocommerce-delivery-notes/templates/ - Copy that file into the folder you created in step 2, keeping the same filename
- Edit the copied file in your theme — the plugin will use it automatically
Available template files:
invoice.php— Invoicereceipt.php— Receiptdeliverynote.php— Delivery Notepackingslip.php— Packing Slipcreditnote.php— Credit Notebase.php— Shared layout used by all documents
Override styles
Find the CSS file you want to change inside the plugin:wp-content/plugins/woocommerce-delivery-notes/templates/css/- Copy it into your theme, recreating the same folder structure under
woocommerce-delivery-notes/css/ - Edit the copied file — your styles will be loaded instead of the plugin’s
Available CSS files:
css/style.css— Applies to all documentscss/html/style.css— Applies to browser print onlycss/pdf/style.css— Applies to PDF output only
Notes
- If using a child theme, create the folder in the child theme — not the parent
- The override affects only the live print preview and the document PDF generation. The frontend preview on the admin page isn’t affected.
Hi @raselahmed7
Thank you for the update.
I’m glad to hear that the issue has been resolved on your end.
If you have a moment, we’d really appreciate it if you could share your feedback or leave us a review — it helps us improve and assists other users as well.
Please feel free to reach out if you need any further assistance.
Hi @eecwrmed
Thank you for reaching out.
To better understand what’s causing the metadata (
is_line_exempted: 1) to appear on the invoice, could you please share a bit more information:- A screenshot of the invoice showing where this text appears
- Whether this is happening on all orders or only specific ones
- Your WooCommerce version and Print Invoice plugin version
- Confirmation if you’re using any custom templates or overrides
Since you mentioned you’re using Avalara AvaTax, it’s possible that this metadata is being added at the order/item level and is getting picked up in the invoice output.
Once we have the screenshot and details, we’ll be able to guide you more precisely.
Looking forward to your reply.
Thank you for sharing the workaround — glad to hear that the issue is now resolved on your end and everything is working as expected.
Regarding the performance concern, we completely understand how important it is, especially when generating invoices in bulk. This has already been escalated to our development team, and they are actively working on improving performance in upcoming updates.
We appreciate you bringing this to our attention and for your patience while we work on a fix.
If you notice anything else or need further assistance, feel free to reach out anytime.