anjitha21
Forum Replies Created
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Hi @kircherc
Thank you for sharing your detailed feedback—we completely understand your frustration.
Our development team is actively reviewing the issues you’ve mentioned, including the logo scaling, font size limitations, and the formatting problems in the “Policies” section. These are being treated as a priority, and we’re working on addressing them.
We’re really sorry to hear that you’ve had to switch to another plugin in the meantime. If you’re open to it, we’d be happy to keep you posted as soon as fixes are released so you can reassess if it meets your requirements again.
We’ll update you right away once we have progress on these issues.
Thank you for your patience.
Hi @kulwindermacron,
Thank you for reporting this issue.
We have escalated this issue regarding the currency symbol to our developer and they are actively working on it.
Regarding the extension, you can use the steps to override the template and add custom functionality.
Open your active theme folder:
wp-content/themes/your-theme/
Create a folder namedwoocommerce-delivery-notesinside it- Find the template file you want to change inside the plugin:
wp-content/plugins/woocommerce-delivery-notes/templates/ - Copy that file into the folder you created in step 2, keeping the same filename
- Edit the copied file in your theme — the plugin will use it automatically
Available template files:
invoice.php— Invoicereceipt.php— Receiptdeliverynote.php— Delivery Notepackingslip.php— Packing Slipcreditnote.php— Credit Notebase.php— Shared layout used by all documents
Override styles
Find the CSS file you want to change inside the plugin:wp-content/plugins/woocommerce-delivery-notes/templates/css/- Copy it into your theme, recreating the same folder structure under
woocommerce-delivery-notes/css/ - Edit the copied file — your styles will be loaded instead of the plugin’s
Available CSS files:
css/style.css— Applies to all documentscss/html/style.css— Applies to browser print onlycss/pdf/style.css— Applies to PDF output only
Notes
- If using a child theme, create the folder in the child theme — not the parent
- The override affects only the live print preview and the document PDF generation. The frontend preview on the admin page isn’t affected.
Hi @deerhol3,
Thank you for reaching out!
Just to clarify — our plugin (Print Invoice & Delivery Notes for WooCommerce) only displays the order data that WooCommerce records at the time of checkout.
So if shipping isn’t appearing on the invoice, it’s likely that shipping wasn’t added to those orders during the checkout process itself, rather than a display issue with our plugin.
That said, we’d like to help you narrow this down. Could you please let us know:
- When you check those affected orders directly in WooCommerce (WooCommerce → Orders), is the shipping charge missing from the order details there too?
- Are those orders placed by guests or logged-in customers?
- Do any of those orders use a coupon that might offer free shipping?
- Which version of our plugin are you currently using?
This will help us determine whether this is a WooCommerce shipping configuration issue or something related to our plugin.
Looking forward to your response!
Forum: Plugins
In reply to: [Print Invoice & Delivery Notes for WooCommerce] Added delivery note fieldsHi @antonic93 ,
Thank you for sharing the plugin details — that’s really helpful!
We’d also like to ask you to please update the plugin to the latest version (v7.1.1), as we recently released it with several bug fixes that may address this issue.
Once updated, could you test again and let us know if the extra fields from WooCommerce B2B Sales Agents are still appearing on your delivery note?
If the issue persists after updating, please do let us know and we’ll investigate further with the plugin details you’ve provided.
Thank you for your patience!
Hi @vtpure802 ,
Just checking in — you mentioned you’d be updating to v7.1.1 today (Monday).
Were you able to update, and is everything working as expected now?
Please do let us know how it goes so we can mark this resolved if the issue is fixed, or dig deeper if anything is still not right.
Hope it all went smoothly!
Hi @wphotographer and @pihasurfer,
Thank you for the kind words — and completely understand the frustration.
You’re right that v7.1.1 is a significant architectural change, and unfortunately the old
yourtheme/woocommerce/print-order/print-content.phpoverride path is no longer used.The good news is that v7.0 does support full template overrides — just via a new path and new files.
Here are the steps for the template override:
Open your active theme folder:
wp-content/themes/your-theme/
Create a folder namedwoocommerce-delivery-notesinside it- Find the template file you want to change inside the plugin:
wp-content/plugins/woocommerce-delivery-notes/templates/ - Copy that file into the folder you created in step 2, keeping the same filename
- Edit the copied file in your theme — the plugin will use it automatically
Available template files:
invoice.php— Invoicereceipt.php— Receiptdeliverynote.php— Delivery Notepackingslip.php— Packing Slipcreditnote.php— Credit Notebase.php— Shared layout used by all documents
Override styles
Find the CSS file you want to change inside the plugin:wp-content/plugins/woocommerce-delivery-notes/templates/css/- Copy it into your theme, recreating the same folder structure under
woocommerce-delivery-notes/css/ - Edit the copied file — your styles will be loaded instead of the plugin’s
Available CSS files:
css/style.css— Applies to all documentscss/html/style.css— Applies to browser print onlycss/pdf/style.css— Applies to PDF output only
Notes
- If using a child theme, create the folder in the child theme — not the parent
- The override affects only the live print preview and the document PDF generation. The frontend preview on the admin page isn’t affected.
To help you migrate faster, could you share what specific customizations you had in your old
print-content.php?If you can share the file (or describe the changes), we can point you to exactly which new template file to edit and how to replicate those changes in v7.1.1
Apologies again for the disruption — we want to make sure you can get back to a fully customized setup.
Hi @dongreen,
Thank you for reaching out!
Could you please make sure you are on the latest version of the plugin (v7.1.1)?
We have addressed several issues in this release, and it may resolve the discount display problem as well.
If you are already on v7.1.1 and still facing this issue, could you please let us know how the discounts are being applied to the products?
For example, are you using WooCommerce’s built-in coupon/discount system, or a third-party plugin for discounts?
If you are using any plugin, please share the plugin name and we will investigate further.
Looking forward to your response!
Hi @thewebsmiths,
Thank you for reporting this and for your patience while we worked on a fix!
We’re glad to hear that v7.1.1 resolved the hidden meta fields issue.
If the plugin is working well for you now, we’d truly appreciate it if you could take a moment to leave us a review — it really helps us grow and motivates the team to keep improving:
https://ww.wp.xz.cn/support/plugin/woocommerce-delivery-notes/reviews/And as always, if you run into anything else, don’t hesitate to open a new thread. We’re happy to help!
Thanks again for being part of our community.
Hi @ken63amg
I understand how frustrating this must be, especially when you’ve explicitly disabled auto-updates.
Our plugin does not have the ability to force updates on your site. Updates can only occur through WordPress itself or via external mechanisms.
That said, the issues you experienced after updating (layout, logo, etc.) were known and have been fixed in v7.1.1. If you plan to update again, it should now work as expected.
If you’re unsure what’s triggering the updates, feel free to share more details about your setup (hosting, plugins, etc.), and we’ll help you narrow it down.
Thanks,
Anjitha CWe are really sorry to hear about your experience after the update.
Our developers have reviewed the issue, and the problem with meta data showing is now fixed.
We have released a new version of the plugin today (v7.1.1) with several bug fixed and feature improvements.
We suggest you to update the plugin to the new version and check if everything works for you.
If you still face any issues, feel free to share all details and we’ll be happy to assist further.
Hi @guldstrand ,
The plugin is fully translation-ready, so all translatable strings should be available through standard translation tools.
We recommend updating to the latest version (v7.1.1) and then checking again, as several improvements and fixes have been included.
In the meantime, could you also share:
- The translation plugin you’re using (e.g., Loco Translate, WPML, Polylang)
- A few specific examples of the words/phrases that are not translatable
- Where exactly these appear (invoice, email, etc.)
This will help us verify whether those strings are missing translation hooks or need further adjustments.
Looking forward to your response.
Forum: Plugins
In reply to: [Print Invoice & Delivery Notes for WooCommerce] Override Template CSSThere was an update in our plugin. We are sorry for the inconvenience caused.
Also, several bugs reported were fixed in the new release (v7.1.1). You can check updating the plugin to this version.
Here are the steps for the template override:
Open your active theme folder:
wp-content/themes/your-theme/
Create a folder namedwoocommerce-delivery-notesinside it.- Find the template file you want to change inside the plugin:
wp-content/plugins/woocommerce-delivery-notes/templates/ - Copy that file into the folder you created in step 2, keeping the same filename
- Edit the copied file in your theme — the plugin will use it automatically
Available template files:
invoice.php— Invoicereceipt.php— Receiptdeliverynote.php— Delivery Notepackingslip.php— Packing Slipcreditnote.php— Credit Notebase.php— Shared layout used by all documents
Override styles
Find the CSS file you want to change inside the plugin:wp-content/plugins/woocommerce-delivery-notes/templates/css/- Copy it into your theme, recreating the same folder structure under
woocommerce-delivery-notes/css/ - Edit the copied file — your styles will be loaded instead of the plugin’s
Available CSS files:
css/style.css— Applies to all documentscss/html/style.css— Applies to browser print onlycss/pdf/style.css— Applies to PDF output only
Notes
- If using a child theme, create the folder in the child theme — not the parent
- The override affects only the live print preview and the document PDF generation. The frontend preview on the admin page isn’t affected.
Hi @lisegssns
We are really sorry for the inconvenience caused due to the recent update.
Please note that we have released a new version with several fixes and improvements.
We suggest you to update the plugin to new version (v7.1.1) and check if everything works on your end.
In this update, we’ve made an effort to keep the layout closer to the earlier version (v6.0).
If you still feel something is missing or not customizable as expected, please share more details — we’ll be happy to review it and work on further improvements.
Thanks again for your patience and understanding.
We are really sorry for the inconvenience caused with the recent update.
We’ve just released a new version of the plugin that addresses these concerns and also brings several improvements.
In this update, we’ve made an effort to keep the layout closer to the earlier version (v6.0).
Please update the plugin to the new version and let us know if everything works perfectly on your end.
If you still feel something is missing or not customizable as expected, please share more details — we’ll be happy to review it and work on further improvements.
Thanks again for your patience and understanding.
Forum: Plugins
In reply to: [Print Invoice & Delivery Notes for WooCommerce] Downgraded back to V6Hi @clambton29
We are really sorry for the inconvenience caused with the recent update.
We’ve just released a new version of the plugin that addresses several concerns and also brings several improvements.
In this update, we’ve made an effort to keep the layout closer to the earlier version (v6.0).
We recommend updating the plugin to the latest version (v7.1.1).
If you still notice any issues after updating, please let us know.
We’ll prioritise this and help get everything back to normal as quickly as possible.
Thanks for your patience, and again, apologies for the inconvenience caused.
- Find the template file you want to change inside the plugin: