Austin M - a11n
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Product option in single and dozen problemWe haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions!
Forum: Plugins
In reply to: [WooCommerce] protection for download linkWe haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions!
Forum: Plugins
In reply to: [WooCommerce] WooCommerce Complimentary CouponWe haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions!
Forum: Plugins
In reply to: [WooCommerce] Woocommerce update causes issues with Category imagesHi Kristin! Can you send us the following information:
1. Your system status report (SSR). You can find that by going to WooCommerce > Status in your dashboard, then clicking “Get system report,” then “Copy for support.” Please note if this SSR is from before or after the upgrade that breaks your site.
2. A screenshot of the page as it looks normally as well as the broken version after the upgrade. If you don’t already have a screenshot service installed, here are a few options:
* https://snipboard.io
* http://skitch.com/
* http://getcloudapp.com/
* http://awesomescreenshot.com/
There is also a walkthrough guide here: https://en.support.wordpress.com/make-a-screenshot/Forum: Plugins
In reply to: [WooCommerce] Woocomerce automatic unload good with barcode scannerHi @ermybi. We have a plugin that adds unique barcodes to your orders. Is that what you mean? It is WooCommerce Order Barcodes.
Forum: Plugins
In reply to: [WooCommerce] Tax rate is not being calculated correctly!Hi Julie! Can you post screenshots of your tax settings (WooCommerce > Settings > Tax) and your standard tax rates (or whatever tax rate you’re using). If you don’t already have a screenshot service installed, here are a few options:
* https://snipboard.io
* http://skitch.com/
* http://getcloudapp.com/
* http://awesomescreenshot.com/There is also a walkthrough guide here: https://en.support.wordpress.com/make-a-screenshot/
Forum: Plugins
In reply to: [WooCommerce] Featured Products Not Showing In Designated OrderYou’re very welcome! Glad I could help!
Forum: Plugins
In reply to: [WooCommerce] Stripe and Woocommerce not communicatingPlease include your system status report when do that as well. That will make it easier for you to get the support you need. Thanks 🙂
Forum: Plugins
In reply to: [WooCommerce] Stripe and Woocommerce not communicatingHi @ridighero, thanks for posting the system status report. I think you should contact our support team directly, either at https://woocommerce.com/my-account/create-a-ticket/ or [email protected]. That way you can more easily send screenshots/videos and we can ask for access to your dashboard (which is not allowed on the forums).
Forum: Plugins
In reply to: [WooCommerce] Can’t choose US – Fl from the addressHi @coatedpill. Can you give us some more detail about this issue? Which address dropdown are you talking about where Florida is not selectable?
If a screenshot would help explain and you don’t already have a screenshot app installed, here are a few options:
* https://snipboard.io
* http://skitch.com/
* http://getcloudapp.com/
* http://awesomescreenshot.com/There is also a walkthrough guide here: https://en.support.wordpress.com/make-a-screenshot/
Forum: Plugins
In reply to: [WooCommerce] Stripe and Woocommerce not communicatingHi @ridighero. Can you post your system status report? You can find that by going to WooCommerce > Status in your dashboard, then clicking “Get system report,” then “Copy for support.” That will help us get a better idea of what could be going on.
Forum: Plugins
In reply to: [WooCommerce] Calculate the shipping cost by codesHi @coatedpill. There are a few ways to do this. If you want to automatically get rates from a specific carrier based on the customer’s order and location, I’d recommend looking into one of our shipping carrier plugins. We have all major carriers in the US, including UPS, USPS, and FedEx.
We also have the Distance Rate Shipping plugin, which would allow you to set your own shipping rates based on how far the shipping was.
Forum: Plugins
In reply to: [WooCommerce] Product option in single and dozen problemHi @eugeneewe.
In my egg product I do have 1/pcs of chips and 1/box of chips which is in 10pcs/box. My buyer would be able to choose this two options in one product page. There is a stock management for the product which I may place 100 pcs of chips are available and when buyer purchase 1/box, it may deduct 10pcs from the stock management.
To clarify, you’re saying that you want to have products that are essentially containers for other products? So there is a singular “chips” item, a chips bag that contains 10 of the singular chips item?
If so, you’ll want to use a bundling plugin for this. I believe Product Bundles is the plugin you’d want to look at here. This would allow you to create a chips bag “bundle” product that contained 10 of the singular chips products.
Forum: Plugins
In reply to: [WooCommerce] tabs optionHi @mohdaljaraba. If I’m understanding you correctly, you’d like to remove one of the tabs on your product pages. Is that correct? You can do that by using the code outlined here: https://docs.woocommerce.com/document/editing-product-data-tabs/
Or is that image showing that all the tabs have been combined into a single page, but you’d like one of them to be collapsed still? If that’s the case, it’s something that you’d need to figure out with your theme, as that is beyond the scope of WooCommerce’s normal functionality.
Forum: Plugins
In reply to: [WooCommerce] Product specific pincodeHi @kishitad! You would need an additional plugin to achieve this functionality. The one you’d want to look at is Conditional Shipping and Payments.