Austin M - a11n
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Rest API Product Search Other Than Product IDHi Michael. Yes, this is possible. You’d want to use the
productsendpoint for this. The products endpoint returns a list of products and includes many filter options, including categories. For more information, see our documentation here.Forum: Plugins
In reply to: [WooCommerce] Featured Products Not Showing In Designated OrderHi @mvcs. Are the featured products you’re talking about the four products on the home page? The answer on how to change the order would depend on how they’re being added. Are you using a shortcode, block, or some other method of showing these products on the home page?
Forum: Plugins
In reply to: [WooCommerce] Move add to cart button on product pageHi Stefan. There are a few ways you could do this. The easiest would be to add some custom CSS to the page to create this spacing. Messing around with Chrome’s dev tools, I was able to simulate what this might look like: https://d.pr/i/VjBXWb
The code I used to accomplish that is
.product-template-default.single.single-product .woocommerce-variation.single_variation { margin-bottom: 1rem; }You can change the
1remmargin value to something else to increase or decrease the size of the space.To add custom CSS, go to Appearance > Customize in your dashboard, then select “Additional CSS” and paste in the above code.
- This reply was modified 5 years, 8 months ago by Austin M - a11n. Reason: Instructions for where to add CSS
Forum: Plugins
In reply to: [WooCommerce] Shop page 2 and beyond does not show productsHi Colin,
Thanks for the update. That’s not an overwhelming amount of information, don’t worry 🙂
We were having all sorts of issues with the site, fixed in the main by deactivating Async JavaScript after much troubleshooting.
I think this might be your issue. WooCommerce uses ajax, which is asynchronous JavaScript, for many aspects of its operations. I’d recommend turning on ajax again, if only temporarily for testing purposes, and seeing if the pagination issue goes away. You could also do this on a staging site if you didn’t want to mess with the live site. You can see some options for doing that here.
Hi @dotcominfo! This would require modifying the template used for this page. While template modifications are outside the scope of our support, there are many guides out there that give an overview of how to do this. This article does a good job of that.
Forum: Plugins
In reply to: [WooCommerce] Shop page 2 and beyond does not show productsHi Colin. Do you see any fatal errors in your fatal error logs that match up to when this problem started? To check, go to WooCommerce > Status > Logs in your dashboard, open the dropdown by the “View” button, and look for any logs with “fatal-errors” in the name and an appropriate date. If so, could you copy the contents of the log into pastebin.com, save it, and then share the link so that we could take a look?
Forum: Plugins
In reply to: [WooCommerce] Plugin issueHi @goldsourcetech! Can you post your system status report? You can find that by going to WooCommerce > Status in your dashboard, then clicking “Get system report,” then “Copy for support.” That will give us a better idea of what we’re dealing with. Thanks!
Forum: Plugins
In reply to: [WooCommerce] Woocommerce Locked after update wp to 5.5.1Hi @bestrega! Do you see any JavaScript errors on the page? You can see how to check for JavaScript errors in your browser of choice here.
Alternatively, do you see any fatal errors in your fatal error logs? To check that, go to WooCommerce > Status > Logs and click on the dropdown by the View button and see if there are any logs with “fatal-errors” in the name that are recent enough that they might have a record of the issue.
Forum: Plugins
In reply to: [WooCommerce] Product Search not working after version update?Hi @wige2480, thanks for the detailed troubleshooting steps. At this point, I’d recommend conflict testing, ideally on a staging site. You can use the Health Check and Troubleshooting plugin to make this easier. The “troubleshooting mode” of this plugin will allow you to simulate how your site would look and behave with plugins disabled and a default theme without actually changing the site.
These are the steps you should take:
1. Back up your site. Many hosting providers offer a way to do this, and there are plugins such as WP Database Backup that offer this functionality if backing up your database through your host is not an option.
2. Update all your plugins and your theme to their latest versions and see if the problem fixes itself.
3. Turn on Troubleshooting Mode in the Health Check plugin by going to Tools > Site Health > Troubleshooting and clicking “Enable Troubleshooting Mode.” Then, while in Troubleshooting Mode:
4. Make sure your theme is set to Twenty Twenty.
5. Make sure all plugins are deactivated, and then activate WooCommerce (4.5).
6. Repeat the action that is causing the problem.If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which one is causing the problem, reactivate them one by one, testing after each, until you find the one causing conflict.
Forum: Plugins
In reply to: [WooCommerce] free and paid option on checkout page?actually i need that two options, because we need to get the data. and have the control of the keys, and i don’t know if its possible with woocommerce.
Can you explain in more detail what you mean here? I’m not sure I follow. Thanks!
Forum: Plugins
In reply to: [WooCommerce] Can’t update to 4.5.1Great! I’m glad you were able to figure it out! I’m going to go ahead and mark this thread as resolved. Feel free to create a new thread if you have any further questions!
Forum: Plugins
In reply to: [WooCommerce] Pop-Up WooCommerce ShopsWe haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions!
Forum: Plugins
In reply to: [WooCommerce] Cart empty for non-logged in usersWe haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions!
Forum: Plugins
In reply to: [WooCommerce] Product Search not working after version update?Hi @wige2480! No, this functionality wasn’t removed. We’ve seen this problem pop up a few times, usually as a result of WordPress 5.5, so that would be my guess as to what is happening here, although it’s odd that it only started for you once you upgraded to WC 4.5.1. One thing that has worked well to fix this issue is this helper plugin. Can you install that and see if it fixes the issue?
Forum: Plugins
In reply to: [WooCommerce] free and paid option on checkout page?Hi @sparkl3! There are a couple of ways you could accomplish this. The first would be to use the Name Your Price plugin, which allows customers to pay a custom amount of their choosing for a product. This sounds like the best fit for your scenario.
Another option would be Donation For WooCommerce, which allows you to add a “Would you like to pay $5 to donate to us?” type of functionality to your checkout page.