Dear Amanda,
I have the same problme. Below is the message shown after I tried to reconnect to facebook. Could you kindly help if you know how to fix it. Thank you very much!
Best regards,
Constance
Please try again – Could not retrieve installation IDs – GET https://graph.facebook.com/v7.0/fbe_business/fbe_installs?fbe_external_business_id=%E6%88%91%E6%84%9B%E6%9C%89%E6%A9%9F-i-love-organic-5f50a14d5ca62&access_token=EAAGvQJc4NAQBAOW9P7A0piwfnprIwkpQWdxShgF6Jsqjcj72Y7Y31EJ4fKHZCMCxD51mAihWVj1Tgp1ZCL5OniEYWf1BKcMK4XWMCQ7M2Ot0e2VRq5fLq279zhR7QkRI3xD2CMzU5uW6QgOoAk4aKPW0sXBwwiopkJen8jVm05ZBkeOq4ue resulted in a 400 Bad Request response: {“error”:{“message”:”(#33) An FBE installation does not exist for the business with ID \u6211\u611b\u6709\u6a5f-i-love-organic-5f50a14d5ca62 or you do not have permission to see it”,”type”:”OAuthException”,”code”:33,”fbtrace_id”:”At9Rxs7_bFsxBoE8zvE7Rro”}}
