Bas Elbers

I don’t see any orders. You will be able to see some orders within your account if you assign them to your email address within the Edit Order page within WordPress admin. The PDF Invoice can only be downloaded when you have some orders assigned to your account. By default the orders need to be Processed or Completed and there should be an invoice as well. Let me know if this resolved your issue.

Our apologies for the inconvenience. We will look into this issue right away.

1. Make sure to update to latest version.
2. Could you send me your WooCommerce System Status Report?
3. Could you enable debug logging by installing Debug plugin. Next up select below options and the system will create a debug.log file. The system will log any errors. Send us the debug.log errors from our plugin.

https://ww.wp.xz.cn/plugins/debug/
– Enable error Reporting
– Create Error Log in File /wp-content/debug.log {define(‘WP_DEBUG_LOG’,true);}​​​
4. Enable mPDF debugging in Debug tab from our settings page.
5. Send us your settings from Debug tab from our settings page.

Next up try to generate an invoice by going into the Edit Order page.

Write the order number <?php echo $invoice->order->get_id(); ?> as a symbol in the bank transfer

You can use the option to reset yearly and it will automatically use yearly directories.

I’ve updated the plugin. Could you try again?
Let me know if it works.

Hi,

You can use below filter to add your custom role.

function bewpi_allowed_roles_to_download_invoice($allowed_roles) {
    // available roles: shop_manager, customer, contributor, author, editor, administrator
    $allowed_roles[] = "editor";
    // end so on..
    return $allowed_roles;
}
add_filter( 'bewpi_allowed_roles_to_download_invoice', 'bewpi_allowed_roles_to_download_invoice', 10, 2 );

Please check your permissions of the image and make sure it has been uploaded to the media library and got the File URL.

Let me know if it works.

Hi Kenneth,

You mean that you do not want to use the custom template anymore? Just choose the minimal template from the settings and save it. Does it still show up now?

Our plugin is using below function to translate the date, so it should work. Are you using the latest version of the plugin? How about the template?
https://codex.ww.wp.xz.cn/Function_Reference/date_i18n