Title: basicmatrix's Replies | WordPress.org --- # basicmatrix [ ](https://wordpress.org/support/users/basicmatrix/) * [Profile](https://wordpress.org/support/users/basicmatrix/) * [Topics Started](https://wordpress.org/support/users/basicmatrix/topics/) * [Replies Created](https://wordpress.org/support/users/basicmatrix/replies/) * [Reviews Written](https://wordpress.org/support/users/basicmatrix/reviews/) * [Topics Replied To](https://wordpress.org/support/users/basicmatrix/replied-to/) * [Engagements](https://wordpress.org/support/users/basicmatrix/engagements/) * [Favorites](https://wordpress.org/support/users/basicmatrix/favorites/) Search replies: ## Forum Replies Created Viewing 10 replies - 1 through 10 (of 10 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Coming soon and Maintenance mode] Purchased DEVELOPER Edition – Need Updated Version](https://wordpress.org/support/topic/purchased-developer-edition-need-updated-version/) * Thread Starter [basicmatrix](https://wordpress.org/support/users/basicmatrix/) * (@basicmatrix) * [6 months ago](https://wordpress.org/support/topic/purchased-developer-edition-need-updated-version/#post-18741848) * Note: Our version doesn’t function due to a Javascript error with .datePicker doesn’t exist. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Advanced Queries] OrderBy Not Working on Categories](https://wordpress.org/support/topic/orderby-not-working-on-categories/) * Thread Starter [basicmatrix](https://wordpress.org/support/users/basicmatrix/) * (@basicmatrix) * [1 year, 2 months ago](https://wordpress.org/support/topic/orderby-not-working-on-categories/#post-18380445) * Is anyone monitoring these support forums? Any answer would be appreciated. Thank you in advance for your help. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Advanced Queries] OrderBy Not Working on Categories](https://wordpress.org/support/topic/orderby-not-working-on-categories/) * Thread Starter [basicmatrix](https://wordpress.org/support/users/basicmatrix/) * (@basicmatrix) * [1 year, 2 months ago](https://wordpress.org/support/topic/orderby-not-working-on-categories/#post-18367430) * Any help would be appreciated. The display of categories in order seems to be a default built into WooCommerce when it displays categories on the default category page. I simply want mine to display in that order respecting the WooCommerce sort order for categories when using an Elementor Loop. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Tax (formerly WooCommerce Shipping & Tax)] Collect Sales Tax for All States and Countries](https://wordpress.org/support/topic/collect-sales-tax-for-all-states-and-countries/) * Thread Starter [basicmatrix](https://wordpress.org/support/users/basicmatrix/) * (@basicmatrix) * [1 year, 6 months ago](https://wordpress.org/support/topic/collect-sales-tax-for-all-states-and-countries/#post-18175169) * Applying tax to all products is not our issue. We want sales tax to apply for** ALL customer shipping locations**. Our issue is that the WooCommerce auto-calculate feature appears to depend completely on the store location for nexus and there is no setting to request that tax be autocalculated for all customer shipping locations. * Our company is using a drop-ship company to fulfill orders that charges us sales tax and remits it for ALL shipping locations in the world. We simply need to have the sales tax calculator calculate and collect that sales tax for all regions. It is obviously capable since it has that data. We just need to configure it not to limit sales tax calculation to a “nexus” or define our “nexus” as everywhere. How do we configure it to do this? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BetterDocs – Knowledge Base Docs & FAQ Solution for Elementor & Block Editor] customizer not working](https://wordpress.org/support/topic/customizer-not-working-36/) * [basicmatrix](https://wordpress.org/support/users/basicmatrix/) * (@basicmatrix) * [2 years, 7 months ago](https://wordpress.org/support/topic/customizer-not-working-36/#post-17167858) * Amin, * Thank you! We were purposely using the basic theme with the understanding it would cause the LEAST compatibility issues. We installed DIVI and the Better Docs customizer began working perfectly. * When will the update be available and how can we remove the “Better Docs” link from the footer. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BetterDocs – Knowledge Base Docs & FAQ Solution for Elementor & Block Editor] customizer not working](https://wordpress.org/support/topic/customizer-not-working-36/) * [basicmatrix](https://wordpress.org/support/users/basicmatrix/) * (@basicmatrix) * [2 years, 7 months ago](https://wordpress.org/support/topic/customizer-not-working-36/#post-17152206) * What can we do to resolve the problem for now? Do we simply need to enable the classic editor? Does it work better if we were to use DIVI? I have a website I want to use your product for. I’m likely going to buy the professional version, but I need to have confidence it will work. * We are using WordPress Version 6.3.2. What changes can we make? Should I temporarily use an older version of WordPress? What version would avoid this FSE issue? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[BetterDocs – Knowledge Base Docs & FAQ Solution for Elementor & Block Editor] customizer not working](https://wordpress.org/support/topic/customizer-not-working-36/) * [basicmatrix](https://wordpress.org/support/users/basicmatrix/) * (@basicmatrix) * [2 years, 7 months ago](https://wordpress.org/support/topic/customizer-not-working-36/#post-17151030) * I am having the exact same issue. This is a brand new WordPress install. We then installed the BetterDocs plugin and created three categories and 5 sample documents. * The Docs page appears as an “Archives:Docs” page and does not show any of the styles you can choose for BetterDocs in the customizer. * We have tried going to Settings > Permalinks > Save (and made sure it is set to post name) * We do not have Elementor, DIVI, or any other page manager installed. We are using a default WordPress install with the Twenty Twenty-Three theme. * Please help. I have attempted to post a screen shot link as well. See here: [https://ibb.co/m8cQkhc](https://ibb.co/m8cQkhc) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Star CloudPRNT for WooCommerce] Connected Printer Fails to Queue Print](https://wordpress.org/support/topic/connected-printer-fails-to-queue-print/) * Thread Starter [basicmatrix](https://wordpress.org/support/users/basicmatrix/) * (@basicmatrix) * [5 years, 10 months ago](https://wordpress.org/support/topic/connected-printer-fails-to-queue-print/#post-13162151) * [@gcubero](https://wordpress.org/support/users/gcubero/), I filled out the form at the link you sent. Please get back with me as soon as possible as my client is missing orders from their online website. - This reply was modified 5 years, 10 months ago by [basicmatrix](https://wordpress.org/support/users/basicmatrix/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Star CloudPRNT for WooCommerce] Connected Printer Fails to Queue Print](https://wordpress.org/support/topic/connected-printer-fails-to-queue-print/) * Thread Starter [basicmatrix](https://wordpress.org/support/users/basicmatrix/) * (@basicmatrix) * [5 years, 10 months ago](https://wordpress.org/support/topic/connected-printer-fails-to-queue-print/#post-13157475) * Lawrence, * I was able to verify the printer was connected by changing the polling interval and seeing it update in the details. It is defenitely connecting to the site. You can notice in the output above that I changed it from 5 to 6 and watched it change in the details. I can change it to 7, etc and it will update on the site. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Star CloudPRNT for WooCommerce] Connected Printer Fails to Queue Print](https://wordpress.org/support/topic/connected-printer-fails-to-queue-print/) * Thread Starter [basicmatrix](https://wordpress.org/support/users/basicmatrix/) * (@basicmatrix) * [5 years, 10 months ago](https://wordpress.org/support/topic/connected-printer-fails-to-queue-print/#post-13152945) * I’ve also checked and the printer identification shown in the WP admin is correct. I’m using firmware v3.0. * Printer Identification MAC Address: 00:11:62:1D:FC:AF IP Address: 73.177.69.103 Interface Client Type: Star mC-Print3 Client Version: 3.0 * IMPORTANT CLUE: When the printer stopped working, the wp-admin/options-general. php?page=star-cloudprnt-settings-admin page had a blank name in the Selected Printer drop-down selector. When I clicked edit, the entire queue history was still there and I was able to edit it to give it a name again. Viewing 10 replies - 1 through 10 (of 10 total)