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  • Thread Starter bennett1

    (@bennett1)

    Hi,

    We are running the latest version of multi step checkout but the issue remains. We have checked our other plugins and have been advised that the problem is with multi step checkout.

    The specific problem that we believe is associated with multi step checkout occurs when logged-in users try to check out. When they get to the “Shipping” step, there is a checkbox that says “Ship to a Different Address,” if a logged-in user checks that box, they cannot proceed to the next step of the checkout process which is “Payment Info.”

    Again, our website is biltongboard.com if you would like to see the issue first hand.

    Thanks,
    Bennett

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