Thanks for your reply. As I mentioned before, I remain technically challenged. However, I am aware that plugins are installed from the network admin dashboard, so I struggle to understand how to deactivate plugins if I cannot access the network admin area. Is this something that can be done via cpanel? Sorry about my ignorance.
Thanks for your reply.
Being non-tech, this is all beyond me, and I wonder if anyone on the forum provides services to do the necessary to solve my issues.